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CoffeeBrook is a family run business, with a team all committed to ensuring that you have the best possible hot drinks you can in your workplace. We supply a wide range of coffee machines, including bean to cup, traditional barista machines, instant and filter. We supply all the related ingredients and sundries as well to make it as easy as possible wheny ou are buying for your workplace. CoffeeBrook also supplies a range of water coolers - whether it be the bottled ones for places where you can't get a water supply, or Point Of Use plumbed in water dispensers. We supply any workplace with staff that wish to enjoy proper hot drinks. We would love to speak to: Any office based company Call Centres Dentists/Doctors Schools Accountants Showrooms Service Centres And anyone else wishing to enjoy coffee, make money on coffee, or help their customers enjoy coffee!
I get a genuine buzz and great feeling when I see people enjoy their coffee machine for the first time. Every time - new machine = a queue of staff waiting to try their first brew from it. There is a general buzz, some grateful thanks and the best bit of all is the comments on the quality of the drinks.
For me, there is nothing better than this feeling. The genuine positive atmosphere, and the genuine happiness of the people enjoying their new equipment.
I also really enjoy that I can sell based on points like customer service knowing that I will always be able to back that up 100%
I've always wanted my own business. I was previously in a very responsible role in a large business, and I loved being responsible for staff and the business. But I also wanted something that I could be passionate about - and that was obviously coffee!
I enjoy the challenge, and the rewards. I enjoy being able to help people and making my clients 100% happy with their solution.
I care about what I do, and I love making customers happy. We aren't here to make a quick few pennies from you - but instead are here to help. Last week, we had a phone call at 4 0 clock on a Friday afternon. Their coffee machine had broken down and the company they had bought it from wouldn't be able to see them until Monday. Within an hour and a half we had a replacement machine in there.
A few weeks ago, our courier lost a consignment of coffee and chocolate going to a warehouse vending customer. We only found this out on the Saturday, at which point I made the 4 hour round trip to personally deliver some replacement coffee (with a pack of biscuits to apologise for the hassle!) so that the staff could keep enjoying their coffee.
And finally, the fact that since we started trading over 80% of our new business has come from referrals tells me we have a lot of happy customers!
4.72/5.00
based on 575 reviews
Easy and straight forward and a good price
15 Jul 2024
Having a request for a water cooler in our premises I went on a search for local businesses and came across Mirage. I sent an initial enquiry and had all the details requested sent within the day. As I was still a little unsure as to what would be best Pete suggested a site visit to offer some advice. Within 2 days we had a visit to site where a trial bottle cooler was provided free of charge. The install was a hit with the team but as it was being used so much we decided a cooler using mains filtered water would be best. The service has been fantastic, the advice was spot on for our business and the pricing was the same as others we looked at in the initial stages. I full recommend Pete, Craig and team. Kirsty Firth Bon Bons
11 Jul 2024
"After dealing with another company who were extremely difficult to deal with, Mirage's rapid, proactive, and knowledgeable customer service was exemplary; a breath of fresh air. What was most refreshing was speaking to a representative directly who took the time to understand our club's situation and requirements, even going as far to provide us a better water cooler solution than we'd had before. Mirage also accommodated our payment preferences. Overall, dealing with Mirage has been a positive and reassuring experience." Joe Carpenter – York Sports Club
11 Jul 2024
