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Menu ADAPT SECURITY MANNED GUARDING LTD, MANNED GUARDING, SECURITY SERVICES SERVICES ABOUT OUR COMPANY & SERVICES We're committed to providing our clients with peace of mind and confidence - delivering value for money through our highly dedicated team... Andrew Smith Managing Director What Makes us Different A unique operating model ensuring true local service provision. A proactive approach to account management. Bespoke operating platform. Total transparency. Our people have a "can do attitude". Our belief is a strong ethical business culture. Our Company ADAPT SECURITY MANNED GUARDING LTD provides more than just security, we deliver peace of mind and confidence across the residential, commercial, and public sectors. We're committed to delivering the best customer service through the highest quality staff - all our team are Security Industry Authority (SIA) Licensed and Badged. Our head office is located in the heart of the East Midlands, but we have Control Centres spanning 85% of the UK enabling us to meet all of your security requirements. Our clients demand value for money and a team they can depend upon - both of which we provide through our "15 years" of experience delivering Security Services across the UK. ADAPT SECURITY MANNED GUARDING LTD, The Fastest Growing Security Service Specialists in the United Kingdom Manned Guarding Our Security Guards match the ADAPT SECURITY MANNED GUARDING LTD you’re looking for. A friendly smiling face to welcome visitors to your premises, or a more assertive no-nonsense approach to protect plant and machinery in the dead of night. Screened, vetted, qualified and experienced, there’s lots going on behind the uniform. Our Security Officers can anticipate a problem long before visitors, guests or shoppers suspect a thing. They can diffuse tensions using tact and diplomacy. They respond to difficult situations calmly and quickly. 24/7 Security Our Security Officers are closely supervised and ably supported by their Team Leaders and Managers. Together, they have the kind of local knowledge and on-site training that will keep them a step ahead, whatever the threat. They also have the back-up of ADAPT SECURITY MANNED GUARDING LTD Control Room. Around the clock. This state-of-the-art nerve centre is at the forefront of CCTV technology, supporting Static Officers and Mobile Patrols in the field, keeping check on Lone Workers in isolated and often demanding workplaces – indoors and out. Ready for the unexpected, they’re also just a phone call away from our most senior managers, ready to handle any crisis Front of House Security Meeting and greeting customers, or keeping a low-profile (in uniform or plain clothes), we’re on watch. Our Front of House Security can blend seamlessly with your staff or stand out, be it for reassurance or as a deterrent. Whatever the point of entry, our officers are trained to search people, their bags, their rucksacks and hatchbacks. Profile can provide welcoming and attentive concierge services, too, for hotel and residential situations, at times to suit you. At ADAPT SECURITY MANNED GUARDING LTD, Front of House takes many forms, but the primary objective is the same: to keep you safe. Logistics As well as providing Static Guards, we also move with you. Whether transporting freight by road and rail, our security Solutions can provide the support and infrastructure you need to trace, track and trail valuable goods. Our security consultants can analyse your plans, carrying out a comprehensive safety and security audit. We will put in place plant and personnel to help you monitor your assets every step of the way, using sophisticated electronics. And we can report back to you moment by moment, saving you money in the process. Security Consultancy Even if you have had security measures in place for many years and believe you’ve covered all the bases, it pays to have an independent security audit. From government buildings to shopping malls, offices and factories to hotels and private homes, we compile comprehensive, clear reports that will leave you free to decide on your next steps. We will: Identify weaknesses in your physical and procedural security systems Review access controls and CCTV measures Examine accident prevention measures Trace flaws in your Information Technology network Look at the safety of staff, visitors and clients Assess and act to protect assets both tangible and intangible. Warehouse Security Agile and attentive, our specially trained Security Guards don’t flinch when it comes to working in hostile environments. Quick to respond – many come from the ranks of the Armed Forces – they will work in tandem with CCTV surveillance cameras to scour every corner of your warehouses and distribution centres: They will spot weaknesses in your perimeter fences Challenge suspicious traffic in and out of your gates Operate remote gate monitoring systems Our Mobile Managers even take care of your Health & Safety issues Risk Assessment ADAPT SECURITY MANNED GUARDING LTD conducts a comprehensive security risk assessment prior to initiating formal security staff services. This assessment is multi-focused, with an emphasis on crime data, facility and staff security concerns, layout of the facilities, and historical security concerns. 24/7 visible presence Building patrol and surveillance Parking patrol and enforcement Access control/challenging all unidentified persons Incident reporting and investigations Security training and drills—both announced and unannounced Periodic inspection of electronic and physical security measures Emergency services Vehicle identification and auditing Industrial & manufacturing protection For industrial and manufacturing companies in today's world, an appropriate balance between safety and security must be achieved in order to create the most secure environment. We have extensive experience with highly trained security officers to ensure that our clients, their employees, their information and their assets receive the best protection. Threat and risk levels can vary dramatically depending on world politics, supply and demand issues, or environmental concerns, among other things. As the needs of our clients are varied and dynamic, often a single security solution does not work universally. ADAPT SECURITY MANNED GUARDING LTD employs the foremost security industry experts to review and consult with our clients, so that we can develop efficient and effective safety and security programs that meet our clients' ever-changing security needs. By being highly adaptable and proactive over the years, we have become the go-to security company in the industrial and manufacturing markets. ADAPT SECURITY MANNED GUARDING LTD prevents and controls threats, including: Theft and pilferage Terrorist attacks Activist disruption Sabotage and vandalism Contamination Unauthorized access Industrial & Manufacturing Services Company security policies, plans and procedures Security staff training programs Access control management Industrial and manufacturing security and vulnerability assessments Emergency response plans, including workplace violence, bomb threats, terrorism, sabotage and decontamination Mobile patrol Labor dispute coverage Inventory control Security Control Room. For nationwide coverage. ADAPT SECURITY MANNED GUARDING LTD is committed to ensuring the continuity of our business in the event of a major incident occurring at any of our branches across the UK. As part of our robust Business Continuity Policy, we have a ‘nerve centre’ that operates 24/7, 365 days a year. Located in Buckinghamshire & Scotland, ADAPT SECURITY MANNED GUARDING LTD, Security Control Room works around the clock to support Superior Managers and Security Officers alike. Together, they ensure that our clients benefit from extra peace of mind. The Control Room is responsible for providing and co-ordinating several key security services: Remote CCTV Monitoring 24-Hour Help Centre Lone Worker Protection Networked nationwide, ADAPT SECURITY MANNED GUARDING LTD Security Control Room has CCTV feeds coming in from every corner of the UK. Manned by seasoned operators, they can respond to events as they happen, working with the Emergency Services and the Police. Whether as a stand-alone resource or as a back-up to your existing CCTV arrangements to cover specific periods in a day or during holiday absence, ADAPT SECURITY MANNED GUARDING LTD can provide a seamless solution. Where you need support and advice to direct callers to the right answers, versatile temporary or permanent teams can help. Our national Control Room is equipped with two digital exchanges, each of which has the capability of handling 500 simultaneous calls. ADAPT SECURITY MANNED GUARDING LTD can arrange call forwarding and an out-of-hours telephone answering service in your company name. Where your customers need practical support from real people – not an answering machine – our 24-hour help centre will provide the answers. So even when your doors are closed, you stay open. We're always there to support ADAPT SECURITY MANNED GUARDING LTD people. Our Customer Service Managers and Regional Managers look after the interests of all our staff. Out of hours, they also have the support of our Security Control Room. Able to remotely monitor staff clocking on and off duty, they make supervisory check calls at regular intervals, log incidents, offer advice and deal with emergency situations. If an Officer does not respond to a check call from our Control Room, we take the necessary action, sending in backup to make sure your property remains secure Retail Security Many of ADAPT SECURITY MANNED GUARDING LTD Officers have a background working in customer-facing roles. Where we deal with the public at large – busy Mums, Dads and their families – we know how important taking a softly, softly approach can be. Our uniformed Officers are skilled at dealing with large crowds, letting thousands in during the sales or evacuating entire shopping malls in an emergency. We also deploy covert store detectives, oversee control room operations, manage car parks and provide First Aid. Risk Assessment ADAPT SECURITY MANNED GUARDING LTD conducts a comprehensive security risk assessment prior to initiating formal security staff services. This assessment is multi-focused, with emphasis on crime data, facility and staff security concerns, layout of the facilities, and historical security concerns. Shopping Centre's & Retail Security Services 24/7 visible presence Building patrol and surveillance Parking patrol and enforcement Access control/challenging all unidentified persons Incident reporting and investigations Security training and drills—both announced and unannounced Periodic inspection of electronic and physical security measures Distribution center management requests Emergency services Inventory management Vehicle identification and auditing Reception Security Our multi-skilled Security Officers are adept at multi-tasking. Many have bags of customer-facing experience, often as a result of working in retail and other service industries. Add to those talents specialised security training and your company can benefit in more ways than you might think. As well as taking care of security issues, where circumstances permit and the client requests it, our ADAPT SECURITY MANNED GUARDING LTD Guards will: Keep tabs on the visitors' log Help visitors with directions Provide support to reception staff Handle first aid and other emergencies. Visitor Attractions Security Permanent or temporary, theme parks and exhibitions call for a special mix of security solutions, from the turnstiles to the souvenir shop. Mitigating the risks while making priceless exhibits accessible to the public calls for a delicate balance. Preventing theft or acts of vandalism often sees ADAPT SECURITY MANNED GUARDING LTD Guards working in places that were not designed to welcome large numbers of visitors such as stately homes. Indoors and outdoors, time and again, our unobtrusive security professionals prove they are just the ticket. Event Security An AGM, a private function at your corporate HQ – there are many events that call for additional security staff. Because our flexible workforce is ready-vetted and trained, we can respond at short notice, be it for an exclusive launch at London Fashion Week or a rock band playing to a record crowd. ADAPT SECURITY MANNED GUARDING LTD is adept at working with the Police at all sorts of venues and events, providing: Manned Guarding services Ushers CCTV cover Access control Car park management Covert surveillance and more Construction Site Security Construction sites are an attractive target for vandalism, scrap merchants and opportunistic thieves. It is common for a lot of construction sites to suffer some damage at various stages of a project, often repeatedly. In some cases, insurance companies will refuse to insure construction sites without any evidence of the security measures in place. ADAPT SECURITY MANNED GUARDING LTD offers a high quality construction site security service to contractors across the country. Our construction site security guarding service is unparalleled and incorporates regular perimeter patrols, incident reporting, emergency procedures and much more. Our highly experienced security officers are all SIA licensed and authoritative beyond question, from their appearance to their demeanor. Each of our crime prevention specialists will undertake site specific surveys, and will liaise with the site management team prior to project commencement. ADAPT SECURITY MANNED GUARDING LTD understands that collaborative working on-site is the best method to ensure the safety of workers and equipment. All patrol routes, site risks, perimeter boundaries and any other potential ‘hot spots’ are identified through the survey; actions are proposed, agreed upon, and implemented. On Arrival Site Security officer’s will sign in and report directly to the site management team Any special requirements are discussed: for example, the holding of keys or any out of hours access by members of staff or deliveries must be communicated A walk around patrol is conducted alongside the site manager to determine any changes in materials, perimeter boundary or vehicle positioning A handover signature is taken from the site management to confirm the handover of the site to the security team Patrols Regular site patrols are conducted at specified intervals The officer will patrol the whole of the site where accessible; checking windows, doors, gates and internal/external boundaries. Construction plant machinery is checked and recorded Any damage, unsecured windows or doors are logged and reported All vehicles on site at the start of the shift will be logged and any movement during the shift will also be reported on On Leaving All fences, doors, gates and windows are inspected Site keys are handed over to the site management team Security Officer will ensure the welfare facilities are left clean and tidy A final handover signature is taken from the site management team, confirming the site has been handed back over Door Supervision / Door Supervisors ADAPT SECURITY MANNED GUARDING LTD is one of the leading providers of Door Supervisors to licensed venues in the UK Superior Security Staff All currently holds SIA Approved Security Door Supervision badges and Security Guarding We provide front-line door supervisors to licensed premises on an individual, regional and national basis We tailor each security team carefully to compliment the profile of the venue We have one of the largest resource bases in the UK We are able to quickly mobilise specialist teams We provide only fully trained and licensed personnel We prioritise continuity of service, and have a strong focus on delivering the highest possible standards of customer service We provide efficient and cost effective outsourced security solutions for Door Supervision, encompassing a wide range of services, including: Assessment and advice about all security requirements, including staff deployment, equipment, compliance, licensing, staff training and bespoke policy preparation The undertaking of risk assessments, site surveys, deployment plans and assignment instructions The preparation of security handbooks and manuals The undertaking of vetting, screening, credit checks, in line with BS7858 standards SIA licence verification of all personnel in line with the Private Security Industry Act 2001 The preparation and implementation of a defined induction process for all SIA licenced personnel The provision of specialist training and up-skilling e.g Pit Training and Customer Service Training Attendance of SIA licenced personnel on site to undertake delivery of security provision and public safety requirements Continual monitoring and review of performance against agreed KPIs The production of specific Client reports A quarterly review of security requirements and performance Liaising with external stakeholders e.g. promoters as required in order to review all security requirements in advance of any upcoming specific events Liaising with local authorities e.g. licensing bodies and police Response to any incidents with an appropriate course of action Our security personnel are: SIA licensed Trained in-house and qualified Health and Safety trained First Aid trained Customer service trained Physical Intervention trained As a company we take a proactive approach to working closely with licensing departments across the country. ADAPT SECURITY MANNED GUARDING LTD recognises the value of body-worn cameras in significantly reducing levels of crime and disorder at venues throughout the UK. Initially the use of head cams and body cams was trialled at specific venues which were facing licensing problems, with great results. We have since rolled out the use of body-worn cameras to high risk venues over the past three years. ADAPT SECURITY MANNED GUARDING LTD also regularly provide the following supporting services to clients across the UK: Provision of Drug Detection Canine Teams Provision of Drug Detection Kits Canine Security Utilizing highly trained canines, experienced certified handlers and security guard specialists, we offer a premier service in this unique and effective approach to meeting the security needs of our clients. Our expertly trained handlers and dogs have years of experience behind them to ensure that we provide the highest possible standard of service. Our canine teams are fully insured to carry out the following: Handler Protection Suspect Escort Area Search Building Search Evidence Search Narcotics Detection Obedience with Hand Signals Weapons Detection Dogs Personal Protection Explosives Detection Special Events/Functions Sniffer Dogs Our Security dog handlers all have the NTIPDU certification with fully trained Security Guard Dogs, and use mobile caged security vans. Our Canine Security Units are highly trained and experienced in a wide range of areas from narcotics detection, personnel searches to crowd control. We would comprise a tailor made operation to meet your specific project requirements. Often our canine patrol units are paired up with static guards for extra backup and a site specific survey would determine the exact operational details. Security Training. Getting ready, staying ready. At Superior, we start as we mean to go on. Every Security Officer’s career begins with a three-part induction. Part 1 - Induction Training For New Recruits All new recruits (including those who transferred under TUPE) complete a four-day off-site security induction training course to BS7499 standard, as approved by the Security Industry Authority (SIA). If necessary, arrangements will be put in place to ensure that training does not affect the level of cover. Exact course content will be tailored and agreed with each client. Typically, the course covers the following topics: Duties and responsibilities of a Security Officer Patrolling Access control Searching Security and emergency systems Fire awareness and dealing with emergencies Health and safety at work The law, crime scene preservation and evidence Customer care skills Communication skills and reporting Equal opportunities, discrimination (racial, sexual, disability, harassment) Avoiding conflict and reducing risk (role play scenario) Defusing conflict (role play scenario) Resolving conflict Post incident considerations and learning from conflict Trainees will sit two examinations as part of the four-day course. Part 2 - Site Specific Training Once assigned to a contract, Security Officers undergo specific training. Tailored to the needs of the contract and the client’s Assignment Instructions, training covers areas such as: Customer care Assignment security duties Appearance, attitude and conduct Legal restriction on arrest, search and seizure Detection, control and reporting of fires Use of portable fire fighting equipment Basic report writing and verbal communications Procedures to be used to notify the police of criminal activity or emergency Control Room Operations Safe Child lost child procedure This training is normally carried out on site, at the end of which Security Officers will be tested. The Operations Manager will ensure that all Security Officers have passed the Site Specific Training Programme. Part 3 - Continuation Training A significant percentage of Superior Security Management Team have been promoted from within the business. ADAPT SECURITY MANNED GUARDING LTD ongoing development programme ensures that staff maintain the highest standards and keep abreast of technological advancements, industry best practice and any changes to regulatory or contract requirements. When designing development programmes, input is encouraged from the client by Superior Operational Managers. Continuation Training will include: Assignment Training to prepare personnel for specific duties. Client and site requirements will determine the subject matter and the duration of training. Specialist Training to match a client’s requirements, such as First Aid, Fire, Lift and Plant Training. Site Refresher Training carried out by the Operational Supervisors or by the Customer Service Manager as necessary to ensure compliance with client and site requirements. A personal training file is maintained on all Security Officers and these are available to our clients at any time. Got a question about Training and prospects? Get in touch with our Training Team – whether you already work for ADAPT SECURITY MANNED GUARDING LTD or you’re thinking about joining! Superior Security Management. Building and maintaining trust. What sets ADAPT SECURITY MANNED GUARDING LTD apart from other security firms is the way we take care of our clients. One point of contact We place as much emphasis on service as we do on security. We keep things simple, appointing a single dedicated Customer Service Manager (CSM) to look after your business and the Security Officers we assign to your contract. From the outset, your CSM will work with you to pinpoint your needs, defining and refining a specification that meets the requirements of all stakeholders. Typically, these Assignment Instructions might include: Details of the proposed allocation of staff to cover shift patterns Identifying specific training needs – both prior to the contract start and ongoing Compliance with the European Working Time Directive Liaison with local Police and Crime Prevention Officers A schedule of regular meetings and reviews with ADAPT SECURITY MANNED GUARDING LTD Management. Specialists behind the scenes You’ll also be assigned a ADAPT SECURITY MANNED GUARDING LTD Contract Manager. As a matter of principle, we ensure that your Contract Manager only looks after a limited number of clients. It’s a ratio that’s very low compared to others in our industry. In addition, our team of experts in areas such as Health & Safety, Employment Law, Recruitment, Finance, Surveys and Installation, Electronics and more are on hand with support and advice when you need them. As well as a talented team of security professionals, ADAPT SECURITY MANNED GUARDING LTD relies on state-of-the-art technology to support its management systems. TimeGate is an advanced solution that enables us to successfully manage staffing levels in real time. Using the system, we can plan routines and special measures in advance, making sure you always have trained personnel in the right place at the right time, together with a back-up plan that is ready to swing into action should the unexpected happen. Regular Reviews Supporting your Customer Service Manager are ADAPT SECURITY MANNED GUARDING LTD Regional Director and the ADAPT SECURITY MANNED GUARDING LTD Director. Providing strategic direction to the development of our business, they'll also meet regularly with you to look after yours. They'll listen to and sort out the big issues, while your dedicated manager works at the coal face, agreeing and implementing detailed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for each of the security services you’ve opted for. Depending on your requirements, the following meetings will be put in place: Quality Review meetings Monthly or quarterly, your CSM will meet with key personnel you have assigned. Also present at least once a quarter will be one of Superior’s Senior Managers or Directors. These minuted meetings will provide an opportunity to formally review all aspects of the contract. Quality Performance Review Bi-annually, we invite our clients to complete an in-depth questionnaire that covers areas as diverse as training and contract performance, down to feedback on our Officers’ appearance and their attitude to staff and visitors. Quality Audits We will carry out regular checks to ensure our standards never flag. These independent audits are carried out by personnel who are not involved in the contract. Superior’s Quality, Health & Safety and Training Director will also carry out a separate quarterly review. Finally, Profile’s own network of offices and our mobile teams are subject to regular scrutiny by a number of professional bodies. These include, but are not limited to, regulatory bodies such as the Security Industry Authority, the National Security Inspectorate and the Safe Contractor Scheme. SLAs and KPIs Integral to our Security Management systems, these clearly define what we will deliver and monitor how well we do it. Long before you sign a contract with Superior's, you will know exactly what you can expect from us and what we have committed to. Our Service Level Agreements are tailored to your organisation’s needs, to your infrastructure, your premises and your people. Then, as the contract gets underway, we start to measure these Service Levels using Key Performance Indicators to make sure we meet and exceed your expectations. In the process, we measure the effectiveness of each individual Security Officer as well as our performance overall against the contract’s Assignment Instructions and agreed Service Level Agreements. Security Consulting & Risk Assessment Superior’s strategic approach to risk assessments has had a huge impact in guiding healthcare, government and private organizations in determining the best path to evaluate risk by providing options that include short-term and long-term goals for managing risk in a cost-effective manner. Our experience in the various industries we serve has allowed us to develop assessment tools unique to each specific sector or organization, all grounded in professional research and aligned with best practice. We can provide physical security or programmatic reviews, in addition to examination of processes for functionality, and compliance with industry or sector regulations and requirements. Working closely with our clients, we identify risks while evaluating causes, sources, likelihood and consequences, and then determine which risk treatment technique is best suited to your needs. We provide options and mitigation strategies for consideration to protect your organization's tangible and intangible assets, including people, property, intellectual property and reputation, which, in turn, assists in loss control and helps achieve your desired outcomes. Occupational Health & Safety Consulting Violence in the workplace is an unfortunate reality. Today's violence in the workplace and working alone rules require all employers to have established policies, procedures and programs in place to protect their employees from harm. Failure to do so can result in significant fines and costly remedial action. PalAmerican has a wealth of experience creating systems to keep your employees safe and your company in compliance. Customized training solutions based on risks & exposure Superior provides customized training solutions based on your organization’s risks and exposure. From hour-long lunch 'n learn sessions on personal safety in the commercial security environment to after-hours training in fraud prevention, shoplifting prevention and credit card fraud, Superior has the expertise to help you, your employees and your tenants improve overall safety as well as the bottom line. Current rates These rates are for the National Living Wage and the National Minimum Wage. The rates change every April. 2018 £7.83 UK Living Wage at £8.75 an hour - and £10.20 in London. 2018 (UK Rates) Services From (£)/Hour BUILDING SITES £13.00 24/7 Discount MOBILE VISITS 15.99 CONTACT SUPERIOR SECURITY PROTECTION UK DIRECTOR ANDREW SMITH PHONE: 079•• •••••• Email: s•••••@••••.com Office hours 9:00 to 20:00 CANINES 13.99 FACTORIES £13 24/7 Discount RETAIL OUTLET £13ph STORE DETECTIVE £13ph DOORMAN £13.99 Policy no jobs will be accepted less than 7 hours