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MKDP PROPERTIES profile image
M

MKDP PROPERTIES

Greater Manchester

‘19 Certificate of Excellence

MKDP Properties are a specialist block managing agent managing apartment blocks and estates throughout the North West and North Wales. We provide property management services on behalf of Resident Management Companies (RMCs), freeholders and Resident Associations. We have a small knowledgeable team highly trained in dealing with leasehold matters. We are a new company establishing ourselves as one of the best pro-active managing agents in the North. Our services structure includes issuing of service charge demands, debt collection, organising repairs and maintenance, resolving disputes, arranging insurance, dealing with leaseholders through various communication portals; resident meetings, site updates, circulars etc. We also ensure your block/estate complies with the necessary up to date legislation including fire safety, servicing of emergency lighting, fire and general risk assessments to ensure your development is fully compliant. We also assist with handovers from your previous agent free of charge along with a free survey of your development. Additional services include condition reports, surveys, planned maintenance plans and financial reviews.

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What do you love most about your job?

Problem solving - being able to provide solutions to problems and seeing it through provides wonderful gratification. Seeing the improvements we have made on our developments is extremely satisfying. We also like to help residents in very difficult situations where there has never been any managing agents, and they require our help. In doing so, we manage to help them collect funds, ensure the building is compliant and also ensure the maintenance of the building is well maintained.

What inspired you to start your own business?

We love what we do and we have a passion for it. This is reflected in our services and this is why we work hard to ensure that we make a change in the leasehold industry to ensure leaseholders receive value for money services, pro-active maintenance and most importantly better communication. By providing all of this, this is what inspires us to keep giving 100% to our customers and clients.

Why should our clients choose you?

We are a friendly, down to earth, personable people. We provide excellent value for money services. Our costs are competitive and reasonable for the scope of work involved. We are in easy reach of our developments primarily operating within the North West of England. This is our only business, therefore we are 100% focussed on block management. Great communication is what we pride ourselves on which is why we are chosen amongst the rest; residents know exactly what is happening on their development every step of the way. We pay extra attention to the details which is crucial - if we can see it, the residents can see it too. We understand what it means to live on a leasehold development and we ensure we make the service smooth and effortless ensuring customers receive the services they sign up for.

Can you provide your services online or remotely? If so, please add details.

We provide our services remotely or online. As a property management business, our systems can be accessed anywhere remotely, so we are able to respond to our customers queries anytime of the day without having to be at the office.

What changes have you made to keep your customers safe from Covid-19?

The safety of our staff and customers is important to us. We have taken steps to ensure that we use the necessary hygiene precautions such as hand gel, gloves, masks and the appropriate social distancing. All our developments are cleaned to perfection with disinfectant to help prevent the spread of Covid-19 within our blocks.

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