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CTRL-S LTD profile image
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CTRL-S LTD

CTRL-S provide excellent value IT support to businesses in Stockport, Manchester, the North West and all over the UK. Our NPS for 2024 is 100 meaning every single one of our clients recommends us. We scored 98% for personal service, 96% value for money, 93% for speed of response and 95% for managing expectations, our clients love us and you will too. If you need help aligning your technology with your strategy, are worried about cyber security or are struggling with a slow, unresponsive and inconsistent tech support partner, give us a call today!

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What do you love most about your job?

Helping business owners align technology with their strategy with the aim of implementing technologies that actively push them towards their goals. We get a great sense of pride out of helping people to get the most out of their technology investments, starting from the very basic through to the incredibly complex solutions, we love to see how the right approach can make a huge difference to businesses and their team members.

What inspired you to start your own business?

We started over 20 years ago serving a single accountancy practice based in Manchester, since then, without advertising, we have grown to a team of 11 serving all sorts of businesses across the UK, helping them to get the very best from their technology on a daily basis. Helping other businesses grow by utilising technology and seeing the positive impact it can have on the business owners and their teams is a very rewarding job.

Why should our clients choose you?

In our latest client satisfaction surveys we scored 100 on our NPS which is a fantastic achievement and is proof of the excellent service we provide to our customers. Our key metrics also show we outperform many other businesses providing similar services while also being better value. We guarantee our services by providing a break clause at month 3, meaning if you aren't happy with the service you have received you can cancel, no questions asked.

Can you provide your services online or remotely? If so, please add details.

Yes, the majority of the services we provide are completed remotely using our market leading suite of tools. Our proactive management, monitoring and cyber security solutions are all managed in-house by our team of experts.

Any support queries can be sent in via your personalised service desk or via phone, with our team ready to help when you need us.

What changes have you made to keep your customers safe from Covid-19?

As the majority of our services are remote, we do not have to do much to keep you safe from this. We did however introduce a work from home policy where the team were feeling OK but had contracted covid, which not only safeguarded the well being of other team members, but also safe guarded our ability to provision services to our clients.

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Reviews

4.98/5.00

based on 716 reviews

The average rating for Bark Network, Database and IT Experts in Manchester is 4.98, based on 716 reviews.

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