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Arm2Arm is a CQC registered Homecare service. We aim to support people to regain and maintain their confidence and independence with a combination of both emotional and health and social care support. At Arm2Arm support services we believe that person-centred care moves away from professionals deciding what is best for an individual, and places the service user at the centre, as an expert of their own experience. Arm2Arm support service aims to deliver humanised and holistic care, empowering individuals to live their lives to the fullest, providing them with choice and opportunity. We are dedicated to keeping our service users safe Service user experience is at the centre of the service we provide We always go above and beyond to ensure customer satisfaction At Arm2Arm Support services we have a team of staff equipped with knowledge, skills and expertise to meet service user needs-provided with bespoke training tailored to meet the specific needs of our service users.
Making a difference in our service users lives is rewarding-seeing an individual who had lost hope in regaining/maintaining their independence being able to achieve this and how this is empowering for them is what we love most about the service we provide.
As a mental health nurse by profession-I have had a lot of experience of working and supporting people with different needs, some which have been complex. My speciality being supporting patients with dementia diagnosis- I nursed individuals in care settings/hospital settings who through no support at home ended up in a care settings, some with needs that could have been easily managed in the comfort of their own home but due to lack of support within their home they were left with limited choice of where they could receive the support and care they required.
It was heart-breaking to see how the change of environment from being in the comfort of own home to a new setting could have a negative impact on an individual and how they can suddenly deteriorate. For me that was what inspired me to get into homecare business-if I could support an individual to remain in the comfort of their own home for as long as I can manage to support them in that environment, I would have made a great achievement.
Quality service is at the heart of what Arm2Arm Support services deliver. We work collaboratively with our service users, making sure that they are involved in every part of their care.
Service user experience is at the centre of our service delivery, we listen to the voice of our service users and act upon their feedback to ensure that we have a continued approach to improving our services.
We can provide our service remotely or online depending on our service user choice.
We have an Infection Control Specialist within our organisation
Infection Control training is a mandatory training for all staff
We have daily huddles to discuss any risks i.e. staff unwell with respiratory symptoms are advised to stay at home until well, if supporting service users with respiratory symptoms staff are equipped with appropriate personal protective equipment.
We support our service users with keeping safe, wearing a mask if unwell, environmental cleaning to mitigate of spreading the infection.
4.78/5.00
based on 18 reviews
The average rating for Bark Home Care Specialists in Wootton Bassett is 4.78, based on 18 reviews.
