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CRW Consultancy Ltd profile image
C

CRW Consultancy Ltd

Wiltshire

‘20 Certificate of Excellence

Here at CRW we provide care and support to vulnerable people with complex needs to live as independently as possible and as part of the wider community. We support people in their own homes – levels of support vary according to your needs. We specialise in supporting people with a learning disability, challenging behaviour, and mental health issues, Physical disabilities, people at risk of falls, young people, young offenders, substance misusers, people needing end of life care, people recovering from falls or illness, people recovering from stroke, people living with dementia and alzheimers, people needing support to manage their continence needs people with long term conditions such as diabetes, heart disease etc.. and the elderly. We can set up bespoke, person centred services for you in an area of your choice in the UK. Our flagship service in the Wiltshire area is 24 hour live in care. Which is an option for individuals to remain in their own homes with dedicated 24 hour care. We also offer a variety of services such as home help with a minimum time of 30 minutes per visit, respite care - in your own home or away from your home, support to attend appointments, accessing the community, sit in services, wake nights, shopping, and meal services.

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Hear from
a professional

What do you love most about your job?

We love our service and that we are able to make a difference to our clients' lives by enabling them to live independently as part of the community. The biggest part of our service is providing unrivaled care and support to our clients 365 days a year.

What inspired you to start your own business?

After working for several years in different care companies I realised that I could not really offer bespoke care services to our clients. It was at that moment that I realised that I needed to start my own business to enable me to make a difference.

Why should our clients choose you?

We offer a bespoke service. This means that our services are tailor made to meet the needs of each individual client. These are reviewed regularly to ensure that we are still meeting the client's needs

What changes have you made to keep your customers safe from Covid-19?

As a responsible care service dedicated to the well-being of vulnerable individuals, we have implemented rigorous measures to ensure the safety and protection of our customers in light of the ongoing Covid-19 pandemic. Our top priority is to maintain a safe environment for both our clients and caregivers. Here are some of the changes we have made:

Enhanced hygiene protocols: We have intensified our already stringent hygiene practices, including regular handwashing, sanitising high-touch surfaces, and promoting proper respiratory etiquette among our carers. We have also provided our carers with necessary personal protective equipment (PPE) such as masks and gloves to minimise the risk of transmission.

Comprehensive screening procedures: We have implemented thorough screening measures for both our carers and clients. This includes regular temperature checks, symptom assessments, and travel history monitoring. If any individual displays symptoms or has potential exposure to the virus, appropriate actions are taken promptly, such as rescheduling visits or implementing isolation protocols.

Training and education: Our carers have received comprehensive training on infection prevention and control measures specific to Covid-19. They are well-informed about the latest guidelines and recommendations from health authorities, allowing them to provide safe and responsible care while minimizing the risk of transmission.

Minimising unnecessary contact: To reduce the risk of exposure, we have implemented measures to minimise unnecessary contact between caregivers and clients. This includes utilising technology for virtual check-ins and remote communication whenever possible, as well as limiting non-essential visits.

Regular communication and updates: We maintain open lines of communication with our clients and their families, providing regular updates on our safety protocols, any changes in service delivery, and relevant information about Covid-19. This ensures transparency and reassurance during these uncertain times.

By implementing these changes and staying informed about the evolving situation, we strive to create a safe and secure environment for our clients. We remain committed to adapting our practices to the latest guidelines and recommendations from health authorities, ensuring the well-being and safety of our customers as we navigate through these challenging times together.

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Reviews

4.52/5.00

based on 165 reviews

The average rating for Bark Home Care Specialists in Salisbury is 4.52, based on 165 reviews.

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