Find a Home Care Specialist in Littlehampton

The Safehouse BD provides a high standard of care and support we pride ourselves on our care delivery, we help and also support vulnerable adults at risk of social exclusion, supporting individuals to develop and maintain respect, self-reliance, and self-care skills to enable them to make an informed, age-specific decisions concerning their current and future needs and support. We accept each adult as a unique individual and work with them so that they can feel safe, secure and inspired to lead fulfilling lives. We have strong belief at the Safe House that in order to offer an outstanding service, the needs of the individuals must be paramount and lie at the heart of everything we believe. Acceptance of admission are based on satisfied outcome of assessment of the Client ’s identified eligible needs. We endeavour to work in collaboration with individuals’ families in order to support them in improving relationships, emotional well-being and actively support them to manage and maintain positive links in their lives. We also liaise with external agencies to support the work carried out with Clients; this includes but not limited to: • Drug and alcohol services, • Community Mental Health Teams (CMHT) Services. • Learning disabilities teams • Social services We also provide cogent one to one person. centred key-working sessions to work around their support needs. Our core principles are based on: • Quality of care • Openness and transparency • Involvement of Clients in the design and delivery services • Participation of Clients in decisions which affect them individually. • and collectively • Networking multi-agency collaboration and bench marking best practices. Model of intervention It is our belief that a variety of different models of intervention should be available and be reflected in the collective skills of the team as different types of intervention work with different people. We would characterise this approach as integrative and this would include but not necessarily be limited to the following approaches: • Cognitive behavioural models • Cognitive stimulation approach • Task-centred models. • Crisis intervention models. • Person centred approach. • Positive behaviour Support (PBS) Who can access The Safe house BD Services? Clients who can access our services, support and care have various needs which include: • Male and females • Individuals under 65 • Individuals over 65 • Complex needs • Autism Spectrum Conditions • Learning Disabilities • Mental health issues • Challenging behaviours • Mild learning difficulties • Supported living. • Domiciliary Care • Physical Disabilities • Sensory impairment • Dementia • Non nursing care Our Staffing Team Our team has over 20 years combined experience in a range of healthcare environments, experienced in advanced social care, possessing relevant qualifications and substantial experience. Providing high standards of care, positive role models, and person-centred support, the staff have undergone vigorous training and qualifications across all areas. The safeguarding of vulnerable adults is something we are passionate about and ensuring all out staff and management understand have a high knowledge of The Care Act 2014 (sec 42). And are able to site the core points of the Care Act which include: • Empowerment • Prevention • Protection • Accountability • Partnership • Professionality Our team are aware that, upon admission, some Clients may be receiving therapeutic inputs than others following initial assessment or may be identified as requiring therapeutic involvement. In both instances our team will facilitate that involvement and work closely and in conjunction with any individual providing or co-ordinating a specific treatment or package of therapeutic care. We would proactively facilitate Client’s access to the range of therapeutic resources. In addition to the services outlined above, we aim to establish a positive working relationship with a variety of agencies local to each area we work in such as: • UKAT, • Samaritans, • Penrose Synergy, • Mind BLMK, • ResoLUTiONs • Turning Point Our staff work hard to ensure everything is set up prior to someone coming into our care to ensure for a smooth transition and to avoid backlogs in important services and care delivery. Vision, Goals and Values Vision Our vision is to transform vulnerable individuals lives through holistic and person-centred approach as well as empowerment. Using system theory and anti-discriminatory as well as anti-oppressive approach, to enable us to have a focus on the core values of being non-judgemental in providing care and empathy. The Safehouse BD is fully committed to Principles of Enablement: enabling people to live a life of their own choosing for the whole of their life, as included members of their community. Enabling is working alongside people according to their needs and abilities, for as long as necessary, often over extended periods, to build their capacities, positive experiences, and successful outcomes. The Safehouse BD focus is on improving Clients’ quality of life, enabling them to realise their goals, aspirations and wishes. Goals Our principal goals are: • Building Trust, • Developing Lives, • Empowering People • Inspiring Passion • Bespoke unique care • Person centred care • Focus on people not conditions or tasks. • Ensure we are fit for purpose. • Meet assessed needs and enable Client participation in all areas of their service planning. • Foster good open communication with Clients, their families, and professionals • Provide trained dedicated staff to establish continuity and reliability of support to directly enhance the quality service. • Create an inclusive, life-enhancing environment that values and protects Clients’ rights to privacy, dignity, respect, independence, choice, kindness and fulfilment. Values Care People are always treated with kindness, empathy, and compassion. They understand that they matter and that their experience of how they are treated and supported matters. Their privacy and dignity is respected. Every effort is made to take their wishes into account and respect their choices, to achieve the best possible outcomes for them. This includes supporting people to live as independently as possible. Competence Ensuring everyone has the ability to understand the health and social needs of each individual, ensuring their preferences wants and wishes. Ensuring our staff have access to competent learning, support, and advice to allow them to do their job to the best of their ability. Compassion Delivering care with empathy, respect, and dignity, recognising emotions, and empathy. Actively understanding and empathizing with the experiences and challenges of others, without judgement or assumptions. Cultivating a supportive environment which means active listening, offering support when needed, and celebrating successes together. Courage The ability to do something that is difficult or scary, even if it means facing danger or uncertainty. Supporting our individuals positive risk-taking, being honest about issues and tackling difficult problems Commitment Our support team are willing to put the time, effort, and energy into furthering our clients and their goals. The company commitment to the clients to provide a high standard of care and experienced and trained staff members. The company’s commitments to its staff to provide learning opportunities, experienced and trained management team as well as their development in the company. Communication Communication is an essential part of any care delivery it allows for effective care delivery; honest and transparent communication establishes a safe environment for people to think creatively and express their ideas. It helps employees feel more comfortable taking ownership for challenges and projects, and typically results in more creative brainstorming or problem-solving initiatives Safe Safety is a priority for everyone embedding a culture of openness and collaboration. Ensuring our clients and staff are always safe and protected from bullying, harassment, avoidable harm, neglect, abuse, and discrimination. Always ensuring our clients liberty is protected. Effective Our clients have the best possible outcomes because their needs are assessed. Their care, support and treatment reflect these needs and any protected equality characteristics. Our clients are at the centre of their care. Our team have a culture of improvement, where understanding current outcomes and exploring best practice is part of everyday work. Responsive Our clients are always at the centre of how care is planned and delivered, their health and care are understood, and they are actively involved in planning care that meets these needs. Care, support and treatment are easily accessible, including physical access. The staff have access to the information and support as they need it, ensuring our team are always have access to someone who is contactable, knowledgeable, and supportive. Well-led The Safehouse BD has an all-inclusive and positive culture of continuous learning and improvement. This is not only based on meeting the needs of clients but also the wider communities and what we can do support development, opportunities, and culture within the community. Staff have access to supportive management team they have what they need to complete their role and have support they need not professionally but also personally. Support Tiers We have four support tiers, regardless of the tier of support you full under you will always get high quality support and where needed accommodation. The Safehouse BD individuals come from all backgrounds and communities, with our main goal focusing on making their stay inclusive, safe with growth to independence. We have various support packages available, which we allocate accordingly: Tier 1 • Registration with a GP, dentist and optician • Completion of health screening • Completion of educational assessment and link with Connexions • Enrolment onto ESOL course • Monitoring of training/college attendance • Completion of personal support plan • One to one key work sessions • Enrolment into education/training/employment • Provision of emergency phone numbers for accommodation provider • Accompany to home office appointments • Initial risk assessment within 72 hours, subsequent monthly reports • Subsequent reports on quarterly basis • Pathway plan reports • Exit plan • Evaluation • nutritional support, cooking and preparing meals Tier 2 • Includes Teir 1 support plus the following: • Client to be accompanied to medical and therapeutic appointments • Client can be visited once a week • Client to be seen out of hours in case of emergency in any kind of need • Client to be accompanied to Home Office, solicitors and other appointments • Strategy meetings and safeguarding conferences to be attended • Dealing and support with nuisance and anti-social behaviour • Image by Hannah Busing • High level support includes low and medium support plus the following: • Client to be supported with daily tasks on a daily basis • Nature of the Support Packages • Probation appointments • Supporting Clients in court appearances • 2-1 support available • Drug and alcohol support. Tier Three • Includes Teir 1 and 2 support plus the following: • Client to be supported with daily tasks on a daily basis. • Nature of the Support Packages • Probation appointments • Supporting Clients in court appearances • 2-1 and above support available • Drug and alcohol support. Tier four – Complex Needs Complex Needs and challenging behaviours can be exhibited by individuals with diverse disabilities and complex needs, manifesting as physical and/or verbal aggression or self-injurious actions. We prioritize appropriate safeguarding while empowering them to exercise control and make choices through proactive and positive behaviour management, which includes vigilant risk assessment. We employ clear, multi-agency risk assessments and strategies, as well as increased supervision when necessary, to foster a sense of inclusion. Tier four support covers: • Risk of death by misadventure • Self-harm • Engage in suitable activities that cater to their unique needs. • Cultivate meaningful relationships with friends, family, and support staff. • Maintain good physical and mental health. • Pursue and achieve personal aspirations. • Develop new skills and gain independence. • Reside in an environment that caters to their physical, sensory, and social needs. The Safehouse Commitment At The Safehouse, we are committed to reducing restrictive interventions, including physical interventions and psychotropic medications, to ensure the well-being and autonomy of those we support. By focusing on enhancing the quality of life and providing comprehensive support, we aim to facilitate positive growth and personal development in each individual we serve. Supported Living Our Supported Living homes are secured by CCTV and staffed 24-hours a day by a member of our highly trained team. The level of support provided will be increased or decreased as required and in consultation with the placing authority to meet individual needs, especially for Clients with challenging behaviour, as some may require 1:1 support or 2:1 support 24 hours per day. We assess and document every aspect of the Clients daily living to establish their level of independence and what areas require support to develop. All Clients receive support with: • Hygiene routines • Maintaining a clean and safe living environment. • Food preparation and healthy eating. • Food and grocery shopping • budgeting. • Joining and attending leisure and health activities. • Accessing and registering with health services and Family contact. • Taking care of their emotional and mental health. • Religious and cultural needs/preferences. • Safety and self-harm reduction. Managing emergencies. • Socialising and community integration. • Attending appointments • Independence skills development. • Utility payments, • banking, savings, and money management. All of our supported living services are refurbished to a high standard and we encourage our clients to personalise their bedrooms and have active participation in the decoration of the rest of the service. We also encourage our clients to take pride and ownership of their home by encourage to help with day to day asks in and around the home. Animal therapy is something we believe in firmly and where possible we always encourage animals at the service for example Bugsy and Lola are rabbits at our Luton service along with Chole our new addition who is a beautiful cat and takes her role at Primrose very seriously. Live-In Care With Live-in care our clients will have a fully trained carer living in their home, available to support our clients with any specific needs to ensure comfort, safety and independent at home. The main areas in which a live-in carer will aim to support with are: • Personal care • Assistance with personal routines such as bathing, toileting, and dressing, as well as medical care • Health and well-being • Including medication support, preparing healthy meals, helping with physio and mobility and much more • Companionship • Valuable, friendly companionship, ensuring you’re never left feeling isolated or unsupported. • Housekeeping services • Enjoy fresh laundry, meals being prepared for you, having a clean and tidy home, and so much more. We firmly believe that where possible being in your own home is the best place for you, with the help of 24-hour care our clients have the choice to stay in your own home and continue living life their own environment. Live in care has many benefits such as but not limited to: • The maintenance of independence and freedom • The comfort and security of living in familiar surroundings • Avoidance of the potential stress of selling a family home • Protecting inheritance • Live in the local community among friends and neighbours • The avoidance of separation from much-loved pets • Continued enjoyment of a garden and gardening • Relief from the burden of domestic chores • The freedom to choose what and when to eat, with meals prepared if required. • Married couples and partners may continue to live together. • Total peace of mind, both for the care recipient and for their family • A quality of one-to-one personal care and attention unrivalled by residential homes • Complete continuity of care • Consistent companionship • The facility for relatives and friends to visit at any time. • The elimination of stress, vulnerability, loneliness, and insecurity With our live-in care service, we tailor a care package around an individual’s needs, wishes and lifestyle, all within the comfort and security of home. Home Care Our Home care is a bespoke support option for clients who needs a little extra help with day-to-day tasks or require specialist care for a complex medical condition and may not need around the clock care, home care is for people with all types and levels of need. Here are some of the many reasons why home care is such a popular support option: • One-to-one care • Personal one-to-one support from a dedicated carer. • Stay in a familiar environment. • Many people relish the chance to remain in the comfortable, secure surroundings of home whilst receiving the additional support they need. • Personalised support • Maintain routines and hobbies. Our holistic approach to home care means that every aspect of a client’s life is cared for. We’re very proud of our exceptional home carers, who are always going above and beyond to ensure every customer receives the brilliant support that they deserve. The ultimate goal of home care is to promote independent living that suits the needs and lives of our clients. Our careers are fully trained to help people living with complex medical conditions who would benefit from extra support at home, they are trained to provide discreet, sensitive support with areas of personal care such as bathing, dressing, toileting, and continence care. Some benefits of home care are but not limited to: • Peace Of Mind • A Sense of Freedom • Maintaining Health • Help Around the House • Providing Company • Familiar Surroundings • Personalised Care • Takes Away the Pressure • A Cheaper Option Than Care Homes • Pets • The maintenance of independence and freedom • The comfort and security of living in familiar surroundings • Married couples and partners may continue to live together. • Total peace of mind, both for the care recipient and for their family • A quality of one-to-one personal care and attention unrivalled by residential homes • Complete continuity of care • Consistent companionship • The facility for relatives and friends to visit at any time. • The elimination of stress, vulnerability, loneliness, and insecurites. Emergency placements We understand the unique pressures and time sensitivity involved in these particular cases and are equipped to assist and handle these. Supported living Emergency placements. We strive to ensure people supported are placed in homes that best reflect their needs and support requirements during this process. We always ensure we have bedrooms available for specific emergency or short-term / short notice placements across all of our services. Home care and Live in Emergency placements Our emergency home care gives you essential support when its needed the most, circumstances can suddenly change. We can arrange for care for care start in as little as 24 hours of you getting in touch. In a crisis we can often turn this around even quicker Where an emergency placement is needed, we do our best to insure we are able to place the client within an hour of the referral being brought to our attention, We are able to take referrals 24 hours a day, 365 days a year. Respite Placements Our respite care placements, also known as short-term care, provide professional care for a short period can take place in our service or in the individual’s home. Respite care can be needed for many different reasons, including: • support rehabilitation, • to cover an interruption in an individual’s normal package of care, • simply to allow a family member caring for a loved one to have a well-deserved break to revitalise. • To lower the risk of a breakdown in care Short-term and respite care packages can be anything from a couple of days to a few months as needed. We can take respite packages on a pre-planned basis or on an emergency placement.