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Pivot Care Group Limited profile image
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Pivot Care Group Limited

Pivot Care Group Limited is a CQC registered domiciliary (Homecare), Reablement and Social Care provider in Sutton, Cheam, Carshalton, Wallington, Worcester Park, Waddon, Epsom Ewell and Surrounding area. We are set up in ensuring that service users are supported to live well in their own home or in a place they call their home Our aim is to: To deliver an outstanding care and support to all our services users in a person centred and inclusive manner Enabling our service users to make informed choices about the care they receive and how they live want to live their life, achieve their goals and aspirations. To provide and maintain flexible efficient high quality of care and support to our service users. Maintaining and safeguarding the privacy, confidentiality of our service users and enabling them to maintain their personal independence. To provide and maintain flexible efficient high quality of care and support to our service users Maintaining and safeguarding the privacy, confidentiality of our service users and enabling them to maintain their personal We Celebrate equality and diversity We don’t put profit above quality We do the extra mile Our Key Services Homecare for Adult and Older Adults We support our service users with their day to day living activities, social inclusion and Personal Administration in their own home with specialist or complex needs, such as physical or learning disabilities or dementia. We offer dedicated care support for people at the end of life. Live-in support and respite support for family carers. Care services of all kinds overnight, either as a sleep-in or a ‘waking night’. Our highly trained complex care teams provide bespoke care and support, hourly and around the clock, to enable people with complex needs to be supported in their own homes. Reablement We support our service users to regain their lost skills in day to day living activities, social inclusion and Personal Administration in their own home will adopt doing with model with strength based and outcome focuses approach in ensuring that we achieve a better outcome with you. Our Reablement specialist trained support worker, care coordinator / Supervisor and a dedicated risk assessor will work with you , Community Independent Service and your support networks to ensure that you regain independence , motivation and confidence in achieving your set goals with your active participation throughout the process.

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What do you love most about your job?

Seeing our clients living well in their home.

Seeing our clients regaining lost self care Skills

What inspired you to start your own business?

Caring for my Grand parent and the zeal to make positive impact in the life of any one that I have the privilege to come support

Why should our clients choose you?

Our Commitment to you

What makes our homecare services standout is that we put you first. Our aim is to provide you with the same standard and quality of care that we would expect for our own friends and families. To deliver care which improves the lives of people and that treats them, and their families, with love, respect, dignity and compassion. We believe that everyone is unique, we value that uniqueness in everyone and see everyone as an individual this means that your care and support is tailored to your needs. We work with you and your friends and families in ensuring that you stay in control of your own for as long as you are able to.

Pivot Care Group Limited’s services are flexible and respond to your changing priorities and needs. We work in partnership with your, your friends and families to ensure that you are in control of your own care as far as you are able. We will always ensure that actively involved in your care and support, this is why we always listen carefully to what you tell us about how you want to receive your care and support.

We will contact you to introduce ourselves to you and to ensure that we are responsive to your changing priorities we will allocate a care coordinator to you who will work with you in ensuring that your package of care runs smoothly.

We go the extra mile!

We do not put profit above quality.

What changes have you made to keep your customers safe from Covid-19?

Pivot Care Group is keeping fully abreast of developments relating to the continued spread of Coronavirus (COVID-19) across the UK and Ireland. We are routinely monitoring developments, reviewing our protocols, and preparing appropriate responses as the situation evolves.

Pivot Care Group is committed to ensuring all steps are taken to protect the health and wellbeing of all our colleagues and service users.

Pivot Care Group continues to work closely with Department of Health and Social Care, Care Quality Commission, NICE Guidelines and PAMMS order to protect colleagues and customers and maintain service delivery. Pivot Care Group office is keeping their Business Continuity Plans constant review as we have now triggered our Severe Infectious disease pandemic action plan in our Business Continuity Plan and we continue our preparation for a possible further escalation of the outbreak.

All our staff has completed a 2 days Refresher training in Infection Prevention and Control, Corona Virus Awareness, COSSH and Health and Safety at Work.

We have ensured that we have every appropriate PPE in stock

We are checking on all staff in ensuring that they are following government instruction and Guidance and ours on how to keep themselves and their service user’s safe.

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