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Rubies Ltd profile image
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Rubies Ltd

We provide continuity of person centred care. We provide care and support which empowers service users and treats them in a dignified and respectful manner.

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What do you love most about your job?

At Rubies we love working with people and making a difference in their lives. We love engaging with our clients and developing positive working relationships where service users are empowered to be active participants in their care.

What inspired you to start your own business?

The directors of Rubies have been Social workers for many years and have worked with people all their lives. The directors are originally from African and have been in the UK for over 20years and have benefitted so much from the local community over the years. The motivation behind forming the company was generally a desire to give back to the community that has shaped us into who we are over the years. We generally love people and derive pleasure in making a positive difference in people's lives by supporting them in any way possible to enjoy quality of life.

Why should our clients choose you?

Rubies Limited is committed to ensuring that the provision of care and support delivered empowers service users and treats them in a dignified and respectful manner. Rubies Limited is committed to ensuring that all care services provided are delivered by trained, highly skilled, competent, and motivated care and support workforce in order to provide high-quality care to our service users.
Rubies Limited is committed to maximizing the continuity of care and support for individual service users by implementing a comprehensive approach that focuses on ensuring regular carers, effective staff rostering systems, managing staff shortages, and providing regular call times in accordance with the times agreed with the Service User.
We respond flexibly to service users' wishes and needs by conducting thorough initial assessments to understand their individual preferences and requirements.
Rubies Limited prioritizes clear and open communication with service users, involving them in decision-making processes regarding their care.

Can you provide your services online or remotely? If so, please add details.

No all our services are provided face to face. We are a care care provider and we support a range of clients with a range of need and within a range of settings including supporting people in their own homes, clients in supported living provisions as well as people in care homes.

What changes have you made to keep your customers safe from Covid-19?

Rubies Limited aim to ensure that local procedures are put in place to minimise risk and provide the best possible support to its residents in our care settings.
Rubies limited aim to promote safe systems of working, including social distancing, respiratory, hand hygiene, and enhanced cleaning.
Rubies Limited aims to ensure that infection prevention and control (IPC) and personal protective equipment (PPE) are promoted through relevant application of NHS and government guidance to all our care settings
Rubies Limited aims to ensure that young people and adults are enabled to live in their settings with the help they need to be independent but that balanced with their safety
Rubies Limited acknowledges that some of the people being supported may lack capacity to understand and make decisions based on advice about the COVID-19 pandemic. Rubies Limited will ensure that all relevant steps are taken to communicate information with people in a way that they are most likely to be able to understand.

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