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Bluebird Care Croydon  profile image
B

Bluebird Care Croydon

Surrey

‘21 Certificate of Excellence

At Bluebird Care Croydon we offer a personal and professional homecare and support service. We provide the very best possible care and are committed to building a relationship that you can trust. We have revolutionised the way that high quality, bespoke care is delivered in Croydon, not only to older people but also to those with specialist care needs, children and their families. Bluebird Care Croydon is committed to ensuring people have the option to receive high quality care in their own homes, without the strain and upheaval of leaving home to receive their care.

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What do you love most about your job?

We believe that it is your life and your care so it must be your way.

At Bluebird Care Croydon we offer a personal and professional homecare and support service. We provide the very best possible care and are committed to building a relationship that you can trust.

We have revolutionised the way that high quality, bespoke care is delivered in Croydon, not only to older people but also to those with specialist care needs, children and their families.

We have systems in place to ensure our care staff arrive on time and can give access to family and key stakeholders to care notes and which member of our care team is visiting, giving peace of mind that a high quality of care is provided.

We regularly check with our customers on the quality of care they receive to ensure the highest standards are maintained.

Bluebird Care Croydon is committed to ensuring people have the option to receive high quality care in their own homes, without the strain and upheaval of leaving home to receive their care.

What inspired you to start your own business?

The owner and director, Dean Slade, is involved in the day-to-day running of the business. Dean comes from a background in publishing management and has worked on publications such as 'Community Care'. Dean has also had experience working in the health service in Croydon, having worked for Croydon University Hospital and as an administration officer for the Croydon Family Practitioners Committee.

In February this year, Dean became a Dementia Friends Champion as part of the Dementia Friends programme. As a Dementia Friends Champion, Dean is a volunteer who encourages others to make a positive difference to people living with dementia within his community. Dean is now able to provide Dementia Friends Sessions within Croydon, where he can give information about the personal impact of dementia, and what people can do to help. If you are interested in attending an information session on living with dementia, please e-mail Dean on deanslade@bluebirdcare.co.uk.

In his spare time, Dean enjoys sport. Achievements include having completed four London Marathons, and Dean is now a regular in the London to Brighton bike ride, helping to raise important funds for charity. He is also a FA level 1 football coach and manages an under 12's youth team.

Dean is passionate about customer service and delivering the best quality care to keep people in their own homes.

Why should our clients choose you?

We have won awards in the at the Great British Care Awards for the last 4 years along with winning the Best Business for Customer Service and Business of the Year at the 2018 Croydon Business Excellence Awards.

Can you provide your services online or remotely? If so, please add details.

We provide care and support in the community and have electronic systems to monitor medication, visit times and care notes, this can also be shared with family and key care professionals from any location.

What changes have you made to keep your customers safe from Covid-19?

Strict infection control policies are in place and all our staff wear the appropriate PPE
We also use electronic monitoring to keep our customers safe

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