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Healing Touch Care Ltd profile image
H

Healing Touch Care Ltd

‘21 Certificate of Excellence

Healing Touch Care (HTC) is a recently established family run company founded to provide home care perfectly tailored to suit you or your loved ones. We are regulated by the Care Quality Commission (CQC) since being registered in 2020. With management having accumulated almost 50 years’ experience in healthcare and skilled and committed support staff, we provide a safe and responsive service and encourage feedback to ensure that we are meeting expectations. Our service provision caters for adults aged from 18 years to 65 or older. We provide individualised care pathways that recognise dignity and independent choices of our clients. Individual assessments are carried out by our staff to match your needs depending on whether you just want companionship or more dependent support. We can provide 24/7 care so you can tailor your support package from us for just an hour once a day, extended periods each day, or live-in-care, where our dedicated staff live in your home and provide you with all your personal care needs. Services we offer include, but are not limited to: • assistance with personal care; • medication support; • companionship; • respite care; • reablement; • specialist care; • palliative care; • end of life care; • live -in-care. We welcome discussion to help you decide your best options.

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Hear from
a professional

What do you love most about your job?

Seeing the impact our work has in improving people’s health and well-being and in turn their lives by providing the support needed to help them maintain independence in their own homes. It is rewarding to share love and joy on a very personal level by building trusting relationships suffused with compassion

What inspired you to start your own business?

Many years working in the health care sector has given us the experience to understand that we wanted to work to help maintain healthy living and independence for clients. There is a growing need for home care which we believe has space for the organisation we aim to be. Inspired by our vision we chose to develop our own business which is based on the quality, safety and compassion that we would wish for ourselves.

Why should our clients choose you?

You can be reassured by our CQC registration that we provide safe, quality care with trained, DBS checked staff. We will consult to provide tailored care plans to ensure that the service meets all your requirements. With the help of our monitoring system, visit reports are updated daily by our carers to allow family representatives to keep up-to-date with the care given, and management to oversee all outcomes and be immediately aware of anything that may require their attention. Any changes in circumstances will be responded to, and we will always be open to feedback to help ensure that the care provided will be all that you wish for.

Can you provide your services online or remotely? If so, please add details.

Our service is a personal, home care business, so many tasks must be done face-to-face. Aspects of work relating to general support and housekeeping can be planned to avoid close contact, but would still require staff to be present in clients’ homes.

What changes have you made to keep your customers safe from Covid-19?

All staff are supplied with necessary PPE (face masks, aprons, gloves, hand sanitiser and face visors) to ensure our clients safety from COVID 19 and are aware of the necessary precautions they need to take to ensure the risks to our clients are minimised. Weekly Covid-19 tests help to ensure that staff are clear to care for vulnerable clients without exposing them to unnecessary risks. Where possible within working time limitations, we plan for continuous care so that clients do not have multiple carers, and also our carers are not visiting multiple homes on a daily basis. All our staff have received the COVID-19 vaccinations.

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Reviews

4.76/5.00

based on 153 reviews

The average rating for Bark Home Care Specialists in Andover is 4.76, based on 153 reviews.

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