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The Village Care Group profile image
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The Village Care Group

Village Care provides care and support for anyone over 18yrs old who requires assistance. From general housekeeping and companionship to managing personal care and all aspects of daily living, Village Care takes pride in offering a fully managed, personalised service with quality and people at the heart of everything we do. We are proud of our strong principles and the way we run our service and central to this is our belief that the rights, needs and preferences of our Clients are our priority. We provide and deliver excellent care and related support services, with dignity, confidentiality, inclusion without bias or discrimination, within the communities and individuals we serve. Enabling Clients to achieve the best quality of life is our focus and we do everything we can to ensure we listen and understand the needs and wishes of each individual we care for. We provide a responsive, flexible, personalised and local approach to caring; providing as much or as little help as needed. We provide care on a short term, respite and an ongoing basis for anyone requiring additional support, companionship and care, wishing to maintain their independence as far as possible remaining in their own home, in their own surroundings and routine for as long as possible. Our purpose is to provide quality, reliable care and support to improve our Client’s quality of life and sometimes that of their family or loved ones too. Our services can cover the wide spectrum of care and support needs, from general companionship and assistance with housekeeping/shopping to more specific tasks to assist with personal care and medication – we can be there from when help is required, sometimes during recovery following an illness or operation, to provide reassurance during times when family are away through to assistance whilst managing chronic conditions and sometimes through to end of life support. We aim to deliver a standard of excellence within the Home Care sector. We do this by providing care and related support services to enhance the quality life for those living in our communities. Clients receiving our support will be treated as individuals and will receive a bespoke care package, tailored to their needs, preferences and routine, involving the Client, their family and where appropriate any other healthcare professionals involved, to ensure the Client’s needs are being met and all outcome goals are set, monitored and reviewed regularly.

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What inspired you to start your own business?

With over 20years experience in providing and managing care services, I am passionate about providing quality care to those who need support; from housekeeping and companionship through to more specialist care services, end of life support and assistance with those daily tasks that can become too much to manage.
Wanting to change the shape of care in Thornbury and its surrounding areas, I am very proud of being able to provide a responsive, Client led service local to you. We have a great pool of local Carers; all experienced, discrete and passionate too about providing the care you need, when you need it.

Why should our clients choose you?

The Village Care Group is passionate about providing quality care services. We are responsive - usually able to start care within 24hrs and we are flexible which means we tailor each care package to suit each individuals needs, ability, preferences and routine. We also have a large pool of local carers who will get to know you.

Can you provide your services online or remotely? If so, please add details.

We provide all services in the individuals own home; before we start we will visit to complete an assessment which formulates the basis of your care plan.

What changes have you made to keep your customers safe from Covid-19?

All carers are trained in keeping clients safe from Covid-19 and we have a plentiful supply of PPE which is used as required.

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