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We are a unique service as we do not wear a uniform which enables our clients to feel more independent at home. Our carers are compassionate and devoted in helping their clients to reach their goals and support their rehabilitation process. We promote and encourage our clients to make choices and we value their feedback to improve our service or make changes to their care plans. Our carers are paid a higher rate them most other care providers as we believe in good quality care and a happy team. Our clients love and highlight our carers work and support as 'outstanding and compassionate'
We love supporting clients that need help and hearing the wonderful feedback how it has improved their lives and helped their families
The amazing feedback received encouraged me to help more clients and I needed to build a team of staff that i trusted. It was a difficult transition and lots of learned skills required including completing my Level 5 in leadership and management. I am now starting my level 7 masters in leadership and management
We honestly give the best quality of care and charge slightly less then our competitors. We have grown due to our great reputation and we listen to our clients and take action. We also take a holistic approach and look how we can improve and help our clients wellbeing and quality of care
We often email clients and receive requests or changes to their rotas
Good hand washing and PPE is worn when giving personal care. Following guidance and recommendations. Some clients do ask for covid tests to be done. Should any of our staff be unwell they do not work with vulnerable people
