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Taylors Of Grampound Ltd profile image
T

Taylors Of Grampound Ltd

Taylors of Grampound is a reliable family run business, providing a caring, compassionate live in service. Our teams are fully trained, DBS Checked, and adhere to our companies policy and procedures. ‍ We cover Cornwall , Devon, Gloucestershire, Somerset & Wiltshire. Please contact Trish or Rose to arrange a face to face appointment in your own home to discuss your care needs.

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Hear from
a professional

What do you love most about your job?

As a Support Worker it means making a positive difference in someone's life. Making a real change to the lives of the people you provide support for . It is incredibly rewarding.

What inspired you to start your own business?

Taylors of Grampound is a leading private home care company based in Cornwall founded in 2003 by Trish Taylor. Trish had many years of experience in the health sector and struggled to accept the standards of personalised care within the community. From this, the concept of Taylors of Grampound was born. With the creation of the company, Trish was able to employ people that were caring and dedicated to helping others remain in their own home.

Trish retired in 2017 therefore Claire Taylor-McHale and Kevin Taylor-McHale are the owners and Directors of Taylors of Grampound. Claire and Kevin learned from both personal and professional experience the importance of a reliable, responsive and top-quality support service for people within the community. They share a desire to improve the quality and value of care across Cornwall and are inspired to build the Taylors of Grampound business.

Why should our clients choose you?

• Client led service – we offer a ‘meet and greet’ service and a full assessment before
a care service begins. We make sure we completely understand your care/support
needs.
• Highest standards – Our support staff are checked and trained to the highest standards by our sister company, Mitera Training Academy.
• Quality assurance – We have internal systems in place which monitor the full care service. This ensures that we are offering the highest quality service to our clients.
• Client confidentiality – Customer information is only shared once your written agreement is in place and always on a ‘need to know’ basis.
• Transparent culture – We have an open-door policy so that clients have regular contact with a member of the management team.

Our support staff are trained and qualified in a range of skills, including elderly and dementia care, care for people with disabilities and complex needs and for people who display challenging behaviour. Our support staff recognise each person as an individual with a range of unique personal interests and aspirations.

What changes have you made to keep your customers safe from Covid-19?

PPE (personal protective equipment) to protect against COVID-19 is provided.
Staff Weekly Testing
85% Staff are COVID-19 Vaccinated
Policy & Procedures are updated.
Risk Assessments reviewed regularly

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