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Company Profile: AT HAND SUPPORTED LIVING SERVICES LIMITED - Trading as "AT HAND CARE" Overview: AT HAND CARE is a leading domiciliary healthcare provider based in the United Kingdom. Established with a commitment to delivering high-quality, personalized care in the comfort of our clients' homes, we specialize in offering a range of healthcare services tailored to meet individual needs that includes, Live-in Care. Vision: To be the premier choice for domiciliary healthcare services in the UK, providing compassionate, reliable, and client-centered care that enhances the well-being and quality of life for those we serve. Mission: At- AT HAND CARE, our mission is to deliver exceptional domiciliary healthcare services by: *Prioritizing the comfort, dignity, and independence of our clients. *Recruiting and retaining a team of highly skilled and compassionate healthcare professionals. *Embracing innovation and best practices to continually improve our services. *Fostering strong partnerships with clients, their families, and the broader community. Services: > Personal Care: Our experienced and trained care professionals offer assistance with daily activities, personal grooming, and mobility support, ensuring that clients maintain their independence and dignity. > Live-in Care: Our experienced and well trained staff provide our clients with skilled care, medication management, personal care, and other care services, ensuring optimal health outcomes for our clients. > Specialist Care: We specialize in providing care for individuals with specific needs, including those with chronic illnesses, neurological conditions, and palliative care requirements. > Companionship: Beyond healthcare, we prioritize companionship, ensuring that our clients not only receive physical support but also emotional well-being through social interaction and meaningful connections. Core Values: Compassion: We approach our work with empathy, understanding, and genuine care for the well-being of our clients. Dignity: We respect the individuality and inherent worth of each client, promoting a sense of dignity and autonomy. Excellence: We are committed to delivering the highest standards of care through continuous improvement, training, and adherence to best practices. Collaboration: We believe in collaborative partnerships with clients, their families, healthcare professionals, and the community to achieve the best outcomes. Compliance and Accreditation: AT HAND SUPPORTED LIVING SERVICES LIMITED is fully compliant with relevant regulations and standards in the UK domiciliary healthcare sector. We are proud to be accredited by Care Quality Commission (CQC) for our commitment to quality and safety. Contact Information: Address : At Hand Supported Living Services Limited 400 Thames Valley Park Reading RG6 1PT Website: https://www.athandsupportedliving.co.uk/
"I love being a care assistant because it gives me the opportunity to make a meaningful difference in the lives of individuals who may be facing health challenges. What I find most fulfilling is the chance to provide genuine support and companionship to those in need. Every day, I get to contribute to their well-being, ensuring they are comfortable, cared for, and able to maintain their dignity.
The personal connections I build with residents or clients are incredibly rewarding. It's not just about assisting with daily tasks; it's about fostering a sense of trust, understanding, and respect. Witnessing the positive impact my care has on their lives, whether through a smile, a shared story, or improved well-being, is truly gratifying.
Moreover, I appreciate the collaborative nature of the care environment. Working alongside dedicated healthcare professionals and being part of a team that shares the same commitment to enhancing the quality of life for those we serve adds another layer of satisfaction to my work. It's a fulfilling journey, and I am grateful to contribute to the overall health and happiness of those under my care."
"Several factors inspired me to start my own healthcare business. Firstly, I have always been deeply passionate about making a positive impact on people's lives through healthcare. Over the years, working in various capacities within the industry, I've witnessed both the incredible advancements and the areas where there is room for improvement.
The desire to provide more personalized and compassionate care has been a driving force. I believe that every individual deserves tailored and empathetic healthcare solutions, and starting my own business allows me to create an environment where this vision can be fully realized.
Another motivation stems from recognizing the evolving needs of the community. With the changing landscape of healthcare and the increasing demand for accessible, high-quality services, I saw an opportunity to contribute in a meaningful way. I wanted to establish a healthcare business that not only addresses current challenges but also anticipates and adapts to the future needs of our community.
Additionally, the prospect of creating a positive and inclusive work culture has been crucial. I wanted to build a team of dedicated professionals who share the same commitment to excellence, innovation, and, above all, putting the well-being of our clients or patients first.
"Choosing a healthcare provider is a significant decision, and I believe our commitment to excellence sets us apart. Here are several reasons why clients should choose us:
Personalized Care: We understand that every individual has unique healthcare needs. Our approach is centered on providing personalized care plans tailored to address each client's specific requirements, ensuring a comprehensive and effective healthcare experience.
Compassionate and Dedicated Team: Our team is not just comprised of skilled professionals; we are compassionate individuals dedicated to the well-being of our clients. We go beyond the technical aspects of healthcare to establish meaningful connections, fostering an environment of trust and understanding.
Innovation and Adaptability: We stay at the forefront of healthcare advancements, embracing innovation and new technologies to enhance the quality of our services. Our commitment to continuous improvement ensures that our clients benefit from the latest developments in the field.
Community-Centric Approach: We are deeply rooted in the community we serve. Our services are designed to be responsive to local needs, and we actively engage with the community to ensure our healthcare solutions align with their expectations and preferences.
Transparent Communication: Open and transparent communication is the foundation of our client relationships. We keep our clients informed, involved, and empowered throughout their healthcare journey, fostering a collaborative and supportive partnership.
Our Customer Reviews: Our track record speaks for itself. We have a history of delivering positive outcomes for our clients, and our testimonials reflect the satisfaction of those who have entrusted us with their healthcare needs.
Holistic Approach to Wellness: We take a holistic approach to healthcare, recognizing the interconnectedness of physical, mental, and emotional well-being. Our services encompass a comprehensive view of health, promoting overall wellness and a high quality of life.
In conclusion, our commitment to personalized care, compassion, innovation, community engagement, transparent communication, an excellent track record, and a holistic approach to wellness make us the ideal choice for clients seeking exceptional healthcare services."
Here is the link for our reviews: https://www.homecare.co.uk/homecare/agency.cfm/id/65432249057
We provide our services to clients in their own homes. We offer short visits, overnight care as well as live-in care.
In light of the ongoing COVID-19 pandemic, we want to assure our clients that their health and safety, along with that of our staff, remain our top priority. Following the government guidelines; we have implemented a series of measures to ensure a safe and comfortable environment for everyone.
1. Stringent Sanitization Protocols:
We have enhanced our cleaning and sanitization procedures, focusing on high-touch surfaces and common areas. Our facilities undergo regular deep cleaning to create a hygienic environment.
2. Personal Protective Equipment (PPE):
Our staff is equipped with appropriate PPE, including masks, gloves, and other necessary gear, to ensure both their safety and yours during any in-person interactions.
3. Screening and Health Checks:
Before attending any call, we conduct health screenings to identify potential risks. If you or anyone in your household is experiencing symptoms or has been in contact with a confirmed case, we will plan accordingly.
4. Staff Training:
Our team has undergone comprehensive training on COVID-19 protocols, ensuring they are well-prepared to provide care in a safe manner.
7. Regular Updates and Communication:
We will keep you informed of any changes to our services or protocols through regular updates. Transparency and clear communication are vital during these times.
We understand that these are challenging times, and we are committed to adapting our services to meet your needs while prioritizing safety. If you have any questions or concerns, please feel free to reach out to our team.
