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The customer journey is a meandering web of interactions in many places and on a multitude of platforms. Retail Post helps you use social media and digital content to influence those journeys and steer the customer towards your brand and purchase. We help you use social media to add value to your brand and enhance its reputation, ensuring you are top of mind when it matters in the customer journey. To be in the right place at the right time when your customers are looking for solutions, talk to us about: Social Media Training Social Media Mentoring Social Media Management and Advertising Social Media Consulting and Strategy If you are looking for supporting digital marketing like email marketing, google adwords, SEO or websites, we work with experts in those fields to align all of your digital marketing and deliver the results you are looking for. Alison and the Retail Post team are looking forward to talking through your objectives and providing support to get there.
I have a passion for retail and I love social media. So I took my retail skills developed over 20 years in marketing and merchandising for high street retailers, and I took my social media skills learned in an agency, marketing my own e-commerce business and in professional studies and created Retail Post.
The variety of clients, the scope of their needs and their drive to succeed in their business makes every day different. Who wants to do the same thing, day after day? We certainly don't and with social media always changing and adapting to users needs, we are pretty much living the dream job!
Working in a social media agency taught me the skills to provide a quality and commercially viable service to clients but it didn't always feel right in terms of the level of service I felt our clients needed.
Social media isn't a tick box exercise and I wanted to give clients the service that would help grow their business by building relationships with their customers. That's why at Retail Post we focus on engagement generating content and then following up on that engagement with personalised replies and social listening to help potential customers. Basically, it's all about quality not quantity. Who cares if you have 10k followers if none of them are your target customer and aren't going to recommend your business.
A quality service delivered by people that are just an extension of our own business is what is at the heart of Retail Post.
We get excited by new developments in the social media world so that we can create new and exciting campaigns just right for you and your target customer. With that excitement comes an attention to detail so you never need worry about what is being posted on your social accounts. It's in safe hands who understand that any investment in marketing needs to deliver a return.
4.91/5.00
based on 46,548 reviews
Fast response, helpful support, and QFL has been highly professional throughout.
13 Nov 2024
QFL are an agency that have a different approach and think out of the box, we are so far impressed.
13 Nov 2024
Fantastic team. They know the ins and outs of social media trends and create content that our audience loves. The monthly reports are detailed, and we love seeing the steady growth. Highly recommend them!
27 Oct 2024
