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DampMaster South Wales and Bristol profile image
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DampMaster South Wales and Bristol

Here at DampMaster South Wales & Bristol we diagnose, treat and monitor all damp, mould and water ingress issues in all types of properties. Combined our team has over 100 years’ of hands on practical experience and valuable knowledge under our belts! We are dedicated to customer service where we offer a professional partnership to all our customers, results of which have earned us a top class reputation. At DampMaster South Wales and Bristol we are always looking at ways to improve; we are committed to continual investment in knowledge building, training, new technologies and methodologies which allow us to stay at the top of our game allowing us to offer you a top class service.

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Hear from
a professional

What do you love most about your job?

What I love most about my job is knowing that we help protect homes and businesses from serious long-term damage. It's incredibly satisfying to solve problems for customers, ensuring their properties stay dry, safe, and structurally sound. We not only help maintain the integrity of buildings, but we also bring peace of mind to the people living or working in them. Furthermore, we play an important role in improving people's health by eliminating potential hazards like mould, which can cause serious respiratory and health issues.
By addressing these problems, we create safer, healthier living environments, giving our clients peace of mind and a better quality of life. Every project is a new challenge, and it feels great to know we're making a lasting impact.

What inspired you to start your own business?

Our inspiration to start the business came from seeing firsthand the impact damp and moisture issues can have on homes and health. We noticed a real need for reliable damp proofing solutions, and we wanted to make a difference by providing expert services that protect people’s homes and well-being. Our goal was to create a company that not only addresses structural problems but also helps improve the quality of life for our customers by eliminating damp-related health risks like mould.

Why should our clients choose you?

Clients should choose us because we bring a wealth of expertise and a genuine commitment to solving damp issues efficiently and effectively. We take pride in delivering tailored solutions that address the specific needs of each property, ensuring long-lasting protection against damp and moisture. Our team is highly skilled, experienced, and dedicated to providing exceptional customer service from start to finish. We don’t just fix problems—we help prevent them, offering peace of mind and healthier, safer environments for our clients.

Can you provide your services online or remotely? If so, please add details.

While damp proofing typically requires on-site assessment and treatment, we do offer some services online or remotely. We can provide virtual consultations where we discuss your damp issues, review photos or videos of the affected areas, and offer expert advice on the next steps. In some cases, we can recommend temporary solutions or guide you through minor repairs until we can visit the site. However, for more extensive damp proofing work, an in-person inspection is essential to ensure the problem is fully addressed.

What changes have you made to keep your customers safe from Covid-19?

We have implemented several measures to ensure the safety of our customers during the Covid-19 pandemic. Our team follows strict hygiene protocols, including wearing masks, gloves, and using hand sanitizer before entering any property. We practice social distancing on-site and limit direct contact with clients. All tools and equipment are thoroughly disinfected between jobs to maintain a safe and clean work environment. Our top priority is the health and safety of both our clients and staff

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Reviews

4.09/5.00

based on 89 reviews

The average rating for Bark Damp Proofers in Cardiff is 4.09, based on 89 reviews.

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