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Why not give me a try? If I can't fix it, there's no charge. I have been an IT specialist ever since computers arrived in the UK. I have worked for Nokia, Kodak, Unilever, Shell and HMRC (amongst other Blue Chip companies) setting up and maintaining servers and workstations but nowadays it's much more fun to meet people and fix stuff for them. Tired of leaving messages on machines to people that don't know you and don't care about you? I give a personal service - advice by phone, email or text is free of charge and where you still have internet access, some faults can be cured by remote access. I frequently: - update computers to Windows 10, - upgrade slow hard discs to fast electronic drives (SSDs) - fix slow computers - fix computers that won't start or won't load - fix broadband and printer problems - Install and configure networks
The resolution of a challenging problem gives a real buzz! I also really enjoy meeting people.
I wanted to provide a better service, and the best way to do that is to care for your customers personally. Many companies are most interested in profits, not service, which I think is appalling.
Because I care. I will look after you as well as I can. Next time I visit, I will remember you, your computer, and your dog!
We provide remote access support. Providing that you still have internet access we can guide you through setting up a remote session where we control your keyboard and mouse and can fix many problems.
Please be aware that scammers can damage your computer by remote access, so NEVER allow anyone to access your computer in this way until you are completely satisfied that they are genuine professionals.
We make more use of remote access to eliminate the risk of infection. When visiting a client, we wear face masks when appropriate, and we decline to visit any client who is self-isolating, or has Covid symptoms.