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Revitalize Solutions Ltd profile image
R

Revitalize Solutions Ltd

Welcome to Revitalize Solutions! We are dedicated to providing top-notch care and assistance tailored to your unique needs. Our range of services includes professional cleaners, compassionate home and domiciliary carers, reliable house and petsitters, and experienced babysitters/nannies. **Our Services:** **Cleaners:** Our meticulous and trustworthy cleaning staff ensure your home sparkles, offering regular, deep, and move-in/move-out cleaning services. **Home and Domiciliary Carers:** Our skilled carers provide compassionate support for the elderly, disabled, or anyone needing assistance with daily activities, ensuring comfort and dignity at all times. **House and Petsitters:** Whether you’re away for a weekend or an extended period, our responsible sitters will take care of your home and beloved pets, offering peace of mind while you’re away. **Babysitters/Nannies:** Our experienced and nurturing babysitters and nannies are dedicated to providing a safe, fun, and educational environment for your children. **Why Choose Us?** - **Experienced Professionals:** All our staff are thoroughly vetted, trained, and committed to excellence. - **Personalised Services:** We tailor our services to meet your specific requirements, ensuring the best possible care and satisfaction. - **Reliability and Trust:** With a strong reputation for reliability and trustworthiness, you can have complete confidence in our team. - **24/7 Availability:** We are available around the clock to accommodate your schedule and provide emergency support when needed. At Revitalize Solutions Ltd your comfort, safety, and satisfaction are our top priorities. Contact us today to learn more about how we can assist you and your loved ones. Let us help make your life easier and more enjoyable!

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How long have you been in business?

We have been operating for a number of years in London. We have since expanded and are now building our client base in Birmingham.

Do you bring your own equipment and supplies?

We can supply cleaning materials and equipmemt at an additional charge of £10

What do you love most about your job?

As cliche as it seems the thing we love most about what we do is making a difference and providing to support where needed.

What inspired you to start your own business?

Working in the Home support services industry for a number of years. I encountered many scenarios in which I believe could have been improved if certain procedures and policies were put in place providing a better overall customer service for all our clients.

Why should our clients choose you?

We are a family owned business whom value care and compassion above all and always placed ourr clients are the very centre of all that we provide tailoring our services to suit their requirements taking into account different circumstances making our services accessible for all.

Can you provide your services online or remotely? If so, please add details.

Some of our services can be provided online for example our personal assistants can provide remote support as well as face to face.

What changes have you made to keep your customers safe from Covid-19?

1. **Enhanced Cleaning Protocols**:
- Regular and thorough cleaning of high-touch surfaces (e.g., door handles, counters, equipment) using disinfectants approved for use against COVID-19.
- Increased frequency of cleaning schedules, particularly in common areas.

2. **Social Distancing Measures**:
- Reconfigured spaces to allow for social distancing, such as rearranging seating, limiting occupancy, and using floor markers.
- Implemented contactless options for payment, check-in, or service delivery.

3. **Health and Safety Training**:
- Provided employees with training on COVID-19 safety protocols, including proper hand hygiene, mask usage, and how to recognize symptoms.
- Implemented daily health screenings or temperature checks for staff.

4. **Personal Protective Equipment (PPE)**:
- Mandated the use of face masks for employees and, where necessary, for clients.
- Provided hand sanitizers at multiple locations throughout the premises.

5. **Contactless or Remote Services**:
- Introduced or expanded online services, virtual consultations, or curbside pickup to reduce in-person interactions.
- Enhanced digital communication channels for client support and service updates.

6. **Air Quality and Ventilation**:
- Increased ventilation by keeping doors and windows open when possible.

7. **Client Communication**:
- Regularly updated clients on the measures being taken and any changes in operations due to COVID-19.
- Provided clear instructions on what clients need to do to stay safe during their visits (e.g., mask policies, appointment scheduling).

8. **Flexible Policies**:
- Offered more flexible cancellation or rescheduling options for appointments or services if clients feel unwell.
- Adjusted operating hours to accommodate vulnerable clients or reduce peak-hour congestion.

These steps aim to protect both clients and staff, ensuring a safe and healthy environment while maintaining the quality of services.

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Reviews

4.89/5.00

based on 469 reviews

The average rating for Bark Cleaners in Walsall is 4.89, based on 469 reviews.

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