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Cinders Cleaners profile image
C

Cinders Cleaners

‘21 Certificate of Excellence

Welcome to Cinders Cleaners, Give us a call or a message on the number on the website for a quick and easy check on price and availability We are based in the Surrey and Berkshire. We offer Domestic and Commercial and one off cleans on a regular and ad-hoc basis - all fully insured. Transparent pricing is at the core of our business which is why we display it on our website to keep the process of using our services as simple as possible :) We receive a large number of direct enquires through the contact us details on our profile so we may not be able to reply to general bark enquires. If you would like a quote and find out more about our services then please contact us directly and we will prioritise and reply to your enquiry. Please quote Bark10 on Domestic cleans and SPRING10 for all other services for new customer 10% discount. https://www.cinderscleaners.co.uk/ Our pricing is transparent and detailed on our website for clear visibility. We also have an FAQ section so you can familiarise yourself with what we offer and how it all works. We pride ourselves on consistency and reliability and if you read the bio of our founder, you will see the ethos that we work with - https://www.cinderscleaners.co.uk/contact Our area managers are accountable for the service you receive and are available to speak with at any time you feel the need too. Read our reviews on Bark and the website for real customer experiences. We don't tie you into contracts as we don't need too, if we are good you will want to stay for the right reasons. We invoice after the clean in full so no need to find cash on the day as we pay the cleaner and you just use a payment link. The service can be tailored to your specific needs and the area manager will discuss this with you to ensure you are allocated the cleaner best suited to your home. Our ethos is transparency, reliability and simplicity and know the value of all of these when using a cleaning service. For an informal chat please reach out using the contact us form on the website as we are not able to respond to everyone who contacts us on Bark. We are here to make your lives easier so if you need a little extra help and to take some of the pressure off, contact us to discuss how we may be able to help or visit the website for more information.

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Hear from
a professional

How long have you been in business?

Cinders Cleaners has been operating since 2016.
The business has grown in so many ways and I'm incredibly proud of the way we've devloped a lovely family of cleaners with great clients. If you want a personable, professional service then we're your company. Visit www.cinderscleaners.co.uk for more information.

Do you bring your own equipment and supplies?

We give you the option to decide what service you want - we have a more cost effective option of using your products or we can bring quality products to your home..... we even take away the dirty cloths so you really do walk into a clean home ready for you to just relax and enjoy
We use the client own equipment to avoid the potential transfer of allergens.

What do you love most about your job?

I absolutely love the Cinders family that has developed over the years. Especially with the recent Covid situation of late, I could not be prouder of the way every Cinders Cleaner has stepped up in their own application of H&S, the extra care and attention that they give each and every client. The flexibility with aligning calendars to elderly people's grocery deliveries, the little extras that make a difference at a time when a small difference makes a big impact. Covid-19 has turned us into a family aswell as a company and at this time, the pride I feel for everyone of our cleaners is what I love most about my job. We make a difference in a time that is very hard for everyone and that is what I love about my job.

What inspired you to start your own business?

Once Upon a Time

A modern day Cinderella who got fed up waiting for her fairy godmother and decided to help all the other Cinderella's out there and create Cinders Cleaners

An idea is born

The idea of Cinders Cleaners began out of frustration in trying to find a reliable, reasonably priced cleaner in my local area. I couldn't believe how hard it was. When I returned to work following my maternity leave it was under the premise that I would have the help of a cleaner at home just for a couple of hours a week. I was working in a demanding role for a global company as a HR manager in addition to trying to be the enthusiastic mummy I wanted to be to my two young boys.
14 months later and I was today's version of Cinderella, still trying to balance being a mum with a job and making the home the place of solace it should be.

The stop point came when I asked my eldest son what he was going to get me for Christmas. "Mummy, I'm going to get you a little helper to do all your adult things so we could spend more time together, all you do is clean work clean mummy."

He was right, and that was the wake up call I needed. I tried sourcing independent cleaners who would let me down on the day or just not show up. I tried companies who wanted to tie me into long contracts and charge me admin fees to sign to sign up or to cancel if I wasn't happy. Even when they weren't providing a reliable service, I still couldn't cancel without a charge and if I didn't pay it was passed to a credit agency. Something that was supposed to make my life easier created more stress and frustration .

I was so close to being defeated but instead I used my HR skills to create a company that kept it simple for clients, created a positive working environment for cleaners who were paid fairly and offered development opportunities. The result........

Cinders cleaners was born

As opposed to making ripples in the corporate world I wanted to make waves in the real world in ways that matter. Cinders Cleaners has a team of people that love working with us, ask them :)

Cinders Cleaners makes the difference to mum's, dad’s, professionals and seniors alike and with the demands of today’s world we all deserve to have.

Reliable, Affordable Help

I love now saying, yes we will go to the park, or yes we will go out for the day or just that feeling of calm relief when I walk through the front door to my clean tidy home.

​This is my own modern day Cinderella story and can be yours too with the help of

Cinders Cleaners.

Melissa Osborn
Founder

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Why should our clients choose you?

We are very particular about the people that work with us and will only offer our services to the clients that we know we can offer reliable excellent service too. Cinders Services understand the frustration when you are let down either with reliability or the service and our key objective is to ensure that we deliver reliability, value for money and excellence to each and every customer.

What changes have you made to keep your customers safe from Covid-19?

Please see the webiste for our Covid-19 policy and use the form to ask for any clarification or pop us over a call or message on the contact details on the website
https://cinderscleaners.co.uk/covid-19-safety

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Reviews

4.84/5.00

based on 23,876 reviews

The average rating for Bark Cleaners in Staines is 4.84, based on 23,876 reviews.

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