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Cleanhome (Stafford) profile image
C

Cleanhome (Stafford)

Staffordshire

‘21 Certificate of Excellence

Hi, I’m Jane owner of Cleanhome Stafford, and as well as Stafford we also serve all surrounding areas including Newcastle under Lyme and Stoke on Trent. We are a local business based in your area and we aim to provide reliable, high quality cleaners for your home. We offer regular weekly or fortnightly cleaning and ironing services including one off spring cleaning for our regular clients. Here at Cleanhome we offer a professional, personal, quality service and strive both to meet and exceed your expectations. Before we assign a cleaner to you we personally interview them in their own home, identity check them, and then take up two reference on everyone of them. We never take on a cleaner unless we would be happy to have them in our own homes and we always ensure you, the client, has the final say on accepting the cleaner. Following initial discussion via either email or phone we will always arrange to come and meet you to find out your exact requirements.

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How long have you been in business?

Cleanhome (Stafford ) has been in business since 2016. However the Cleanhome network was first established in 2009.

Do you bring your own equipment and supplies?

All our cleaners are self -employed and the majority of our clients have the cleaner use their own products and equipment. This is mainly because it prevents cross contamination and it keeps rates lower.

What do you love most about your job?

I love meeting new people and making a difference to the people we meet. Whether this is receiving feedback from a client to say how much they have valued our service and the difference it is making to their quality of life or providing the opportunity for a cleaner to work with a client where they enjoy the work they do and feel valued.

What inspired you to start your own business?

To be honest initially to give myself a better work/family life balance having worked for over 32 years in NHS in senior management roles.

Why should our clients choose you?

We offer a professional, personal and quality service at an affordable,competitive price. There is always a warm welcome from your first contact with us over the telephone, through to a face to face appointment to understand your needs and in delivering ongoing service and support. We identity check, vet and reference check all our cleaners and always interview them in their own home. To do this means we invest a lot of our time in selecting the right cleaners for you. We will provide you with all the information on how we work as a business including costs at consultation.
See what our clients have to say by visiting our website at www.cleanhomeuk.com/stafford and look at our testimonial page.

Can you provide your services online or remotely? If so, please add details.

We can provide you with all information about our services in advance over the telephone or via email.
Clearly delivering the cleaning service cannot be done remotely.

What changes have you made to keep your customers safe from Covid-19?

We provide all information about our services now over the phone or via email prior to making any appointment with you, this also includes Government guidelines required for delivering a cleaning service in your home. As a result this reduces the amount of time we need to meet with you in your home to assess your needs.

https://www.gov.uk/government/collections/coronavirus-covid-19-list-of-guidance

When we visit for an initial appointment to assess your needs we follow Government guidelines (Covid-19) on working in people's own homes.
Our Self employed cleaners follow Government guidelines (Covid-19) on working in people's own homes.

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