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Platinum Housekeeping Limited profile image
P

Platinum Housekeeping Limited

Hertfordshire

‘20 Certificate of Excellence

At Platinum Housekeeping we believe our home is our sanctuary and a clean & tidy home is a vital part of creating this. With work, family and social lives, it is all too often that there is little time or desire for cleaning. We take pride in delivering a professional service to our clients and a regular cleaning service from Platinum Housekeeping will take away your burden and give you a home that you really can call your sanctuary. Our recruitment process is thorough in order to source the best & most reliable cleaners. Once fully vetted we invest valuable time in giving them domestic cleaning training to ensure they work professionally and efficiently, in order to always meet our clients’ expectations. All are health & safety trained and fully insured. Security is of high importance to us and our Housekeepers follow a process that keeps our clients homes and keys safe. We deliver a fully managed & personalised service to fit your exact requirements. A detailed plan will be compiled by your account manager for the Housekeepers to follow. Management works closely with the Housekeepers on a day to day basis, ensuring that high levels of service are consistently delivered. Based in Harpenden we look after clients in Harpenden, St Albans, Wheathampstead, Hemel Hempstead and the surrounding areas. In the industry we often hear clients talk of negative experience with cleaners in the past. Our systems and processes are designed to eliminate these negative points to give a highly satisfactory experience from our housekeeping service. Our dedicated and focused Housekeepers aim to achieve perfection every time. We like to go that extra mile.

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How long have you been in business?

We have been in business since August 2013 and based in Harpenden, Hertfordshire.

Do you bring your own equipment and supplies?

We bring our own products and equipment - vacuum cleaner, mop, mop bucket, feather dusters, step ladders, fresh & clean microfibre cloths and products to clean & polish all types of surfaces . If you prefer us to use your products & equipment or certain ones that is absolutely fine. Our team are all expertly trained on using all of our products & equipment.

What do you love most about your job?

I love hearing from satisfied clients following our cleans. I myself take pride in a clean & tidy home and it is wonderful to see us deliver high standards to cleaning to our clients and make their home life easier.

What inspired you to start your own business?

I worked in Recruitment for 13 years and ran my own business working long hours. When I planned to have a baby I knew this would be unrealistic to coincide with running a business in this sector. I am someone who 'enjoys' cleaning! And take a lot of pride in my home. I decided to sell my business and set up a domestic cleaning & housekeeping business using my passion for cleaning & my transferable skills of running a business & recruitment. Now as a mum of 3 boys I know the time and effort it takes to maintain a clean & tidy home and it gives me a great amount of satisfaction in delivering a service to eases some stress & pressure out of family life.

Why should our clients choose you?

As a mum of 3 boys I know the time and effort it takes to maintain a clean & tidy home and it gives me a great amount of satisfaction in delivering a service to eases some stress & pressure out of family life. I have high standards and an eye for detail. When recruiting I look for people who take pride in their work, who care about what our clients homes and those who use initiative. I have been professionally trained in domestic cleaning and trained to train and all members of my team have been expertly trained by myself. I manage my team closely and manage my clients accounts to ensure expectations are met from quote visit and throughout the cleaning contract.

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Reviews

4.71/5.00

based on 1,418 reviews

The average rating for Bark Cleaners in Harpenden is 4.71, based on 1,418 reviews.

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