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Diamond Home Support Teesside Ltd profile image
D

Diamond Home Support Teesside Ltd

Durham

For a super quick response, contact us through our local office website. Diamond Home Support in Tees Valley is a trusted provider of professional home support services tailored to meet the diverse needs of households in the Tees Valley area. Our company is dedicated to assisting individuals and families in maintaining a clean, living environment, allowing you to focus on what matters most in your lives. At Diamond Home Support, we understand that every home is unique. We offer customisable service packages to fit your lifestyle, to accommodate your specific requirements and preferences. Whether it's regular cleaning, ironing or occasional chores, our team of experienced and reliable professionals, are committed to delivering a reliable cleaning service. We take pride in our commitment to providing cleaners who are checked and vetted, who are reliable and honest. Our goal is to deliver quality cleaning that contributes to the well-being and happiness of our clients. With Diamond Home Support, households in Tees Valley can enjoy the peace of mind that comes with a clean home, allowing your to spend more time on the things that truly matter to you. Contact us today to learn more about how Diamond Home Support can assist you in maintaining a comfortable living environment tailored to your needs.

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Do you bring your own equipment and supplies?

We prefer to use our clients cleaning products. We believe this is the safer options due to allergies and hygene.

What do you love most about your job?

What We Love Most About Our Job at Diamond Home Support

At Diamond Home Support in Teesside, what we love most about our job is the opportunity to provide peace of mind and reliability to our clients. We understand how stressful it can be to keep a home clean and manage daily responsibilities, so being able to take that burden off our customers’ shoulders is incredibly rewarding. Our role goes beyond just cleaning—we’re a trusted partner who is always on hand when things change or go wrong, and that’s what makes our job so fulfilling.

One of the best parts of our work is ensuring that our clients feel safe and secure. Every cleaner we work with is thoroughly vetted, and our services are fully insured with up to £1 million in liability cover. Knowing that our clients can relax, knowing their home and cleaner are protected, is something we take great pride in. We love providing that extra level of trust and confidence to the people we serve.

We also value the continuity and flexibility we offer. Whether it’s holiday cover when a cleaner is away or finding a replacement when someone retires, being able to provide a seamless service without our clients needing to search for someone new is what sets us apart. It’s incredibly satisfying to know that we are not just a temporary solution, but a long-term partner that can adapt to changing needs.

At the end of the day, what we love most about our job is making life easier for our customers. From eliminating the need to search endlessly for cleaners online to ensuring they have cover when needed, we’re there for them every step of the way. It’s the reliability and trust we build with each client that makes our job so special.

What inspired you to start your own business?

“My decision to start my own business came at a challenging time in my life, after being made redundant following 30 years in retail. Although it was a difficult moment, I chose to see it as an opportunity to pursue something I had always dreamed of—working for myself and making a real difference in people’s lives.

I was fortunate to have my husband, Jeremy, by my side. His knowledge of running a business, combined with his constant support, gave me the reassurance I needed, especially during those early months. After years of managing teams and organising my day-to-day in retail, I felt well-prepared to take on the responsibilities of running my own business. It’s always been in my nature to help others, and I find a lot of joy in supporting people, whether that’s through small acts or larger commitments.

That’s why starting a Diamond Home Support franchise felt like such a natural fit for me. It allowed me to do something that aligned with my values, offering services that truly make a difference to people’s quality of life. Helping others is what drives me, and I’m so proud of the company we’ve built and the people we’ve been able to help along the way.”

Why should our clients choose you?

Why Choose Diamond Home Support?

At Diamond Home Support, we specialise in connecting you with the perfect cleaner to suit your unique needs. As a domestic cleaning agency, we have a reliable network of vetted, experienced cleaners ready to assist you. We take the hassle out of finding the right cleaner by carefully matching them to your preferences, including your personality and cleaning requirements. Plus, if your circumstances change or you need to replace your cleaner, a quick phone call to us is all it takes—we’ll handle the rest.

We offer peace of mind with up to £1,000,000 in liability insurance, ensuring that you’re covered in the rare event of an accident in your home or if something is accidentally damaged.

More Free Time for You

In today’s busy world, time is precious. Having a professional cleaner means you can spend less time on chores and more time with family or doing what you love. Coming home to a spotless house after a long day is a joy that makes life feel just a little easier.

Support for All Life Situations

Whether you’re elderly, recovering from an injury, or just overwhelmed, having a cleaner can be a huge help. A clean, organised home can lift your spirits and reduce frustration. We understand how important it is to maintain a home you’re proud of, and we’re here to support you.

Trustworthy, Reliable, and Insured

With Diamond Home Support, your cleaner is already thoroughly vetted, ensuring reliability and trust. We also offer comprehensive liability insurance, covering both accidents that may happen to the cleaner and accidental damage to your property. However, safety is a shared responsibility. Please ensure your home is free of potential hazards, such as loose wires or slippery surfaces, before the cleaner arrives.

Convenient Solutions for Those Away

If you travel frequently for work or pleasure, having a cleaner not only ensures a tidy home when you return but also provides peace of mind knowing someone is regularly checking on your property.

Professional Cleaning for Problem Areas

Got stubborn stains or hard-to-clean areas like limescale on taps or mildew in the bathroom? Professional cleaners have the tools and expertise to tackle even the toughest cleaning challenges, saving you hours of frustration.

Flexible Cleaning Arrangements

Our services are customisable to fit your needs. Whether you require weekly or fortnightly cleaning, we offer flexible plans, and you can designate specific areas of your home for cleaning or keep certain spaces private, like a home office.

The Diamond Home Support Difference

Choosing to hire a cleaner is a big decision. With Diamond Home Support, you’re choosing convenience, reliability, and professionalism. We take care of everything, from vetting to insurance, and if your cleaner ever leaves, we’ll find a replacement without you having to lift a finger.

Free up your time, enjoy a spotless home, and rest easy knowing you’re in trusted hands with Diamond Home Support.

How long have you been in business?

We have been operating the Diamond Home Support Franchise in Middlesbrough, Stockton on Tees, Darlington, Hartlepool, Redcar and Cleveland since 2015

Can you provide your services online or remotely? If so, please add details.

Diamond Home Support in Teesside provides various services and support, with certain limitations. Here’s how we can assist.

1. Home Visits:
• We offer home visits for services that fall within our expertise in Teesside. Our home visit hours are between 10am - 4pm Monday to Friday.

2. Telephone Consultations:
• We offer telephone consultations where we can provide advice and guidance over the phone for those who prefer remote support. Our office opening hours are between 9am to 5pm Monday to Friday.

3. Advice:
• We can offer advice via phone consultations to help guide you through any queries or needs related to our services if your needs change. Examples of this are cleaner replacement, cleaner cover cleans if your cleaner is on holiday or off ill. Your cleaner can advise on products needed. We can advise on cleaning products we have used for areas that may need extra attention.


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Reviews

4.33/5.00

based on 109 reviews

The average rating for Bark Cleaners in Stockton is 4.33, based on 109 reviews.

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