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The average price of Builders in Suffolk is £2,050

Concept Claim Solutions (Suffolk) profile image
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Concept Claim Solutions (Suffolk)

Hello my name is David and I am a qualified chartered surveyor and my company is Concept Claim Solutions (Suffolk). We are an insurance claims management company and part of a national network that manage insurance claims on behalf of homeowners and policyholders on residential and commercial properties. We act solely for homeowners and policyholders against insurers and loss adjusters, therefore working for you not the insurer ! If you are about to make a claim or have just made a claim we will survey all the damage and provide a list of recommended repairs with costs to your insurer, negotiate and agree repairs, undertake and project manage all building works using our qualified pre-vetted tradesmen and get your property back to its pre-loss condition. We offer expert advice on the best way to present a claim to the insurer to give you the highest chance of a successful outcome. Clients have one point of contact as we deal with everything builders, paperwork, insurance companies etc., thereby ultimately saving you the policyholder the time and any hassle from dealing with a claim. Our service is completely free to the policyholder (subject to your insurance policy excess) provided we undertake the repair and reinstatement works. (If required we are able to negotiate on a cash settlement basis subject to a management fee). From using our service we aim to achieve the shortest possible claim life cycle from reporting a claim to starting and finishing repairs. For further peace of mind we are also regulated by the Financial Conduct Authority (FCA) as an Appointed Representative of Citrus Compliance. Citrus Compliance is a trading name of Andrew Smith who is authorised and regulated by the Financial Conduct Authority. DLMB Limited t/a Concept Claim Solutions (Suffolk) is an Appointed Representative of Citrus Compliance. Citrus Compliance is a trading name of Andrew Smith which is authorised and regulated by the Financial Conduct Authority. Concept Claim Solutions (Suffolk) is franchise owned and operated under license, with a registered name of DLMB Limited. Registered Address: Jubilee House, East Beach, Lytham St Annes, Lancs, FY8 5FT. Registered in England No: 13946497

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How long have you been in business?

Concept are specialists in property insurance claim management and repairs and have been operating nationally for over 20 years. I have been with Concept since early 2022.

What guarantee does your work come with?

We provide a 12 month guarantee on works carried out by us.

What do you love most about your job?

Being able to assist home owners and policyholders at a difficult time with an insurance claim and eliminate the time, stress and hassle that can often occur when dealing with an insurance claim, whilst also getting repairs agreed and completed as quickly as possible.

What inspired you to start your own business?

The chance to operate my own business with significant head office support and back up from Concept who have extensive experience of operating in this market for more than 20 years, whilst being able to utilise my previous construction, project management and surveying skills for management of insurance claims

Why should our clients choose you?

I am a qualified chartered surveyor with over 35 years of significant experience in property, construction and project management and have regularly dealt with property defects during my career whilst Concept have been operating successfully on a national basis within the insurance claims management field for over 20 years.

Can you provide your services online or remotely? If so, please add details.

No as site attendance is always required for initial inspection, surveying and scoping of works which also often necessitates meeting insurers or loss adjusters on site together with customer liaison and project managing of repair and reinstatement works.

What changes have you made to keep your customers safe from Covid-19?

All Covid-19 and recommended government safety guidelines are followed when applicable.

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