SureCare Newark/Sherwood and Lincolnshire is a franchise of SureCare Community Services Limited owned and operated by Crosby Community Care Ltd
At SureCare Newark, we aim to provide care, assistance and support in ways that have positive outcomes for all of our clients, whilst promoting and encouraging their active participation.
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13 customer reviews
Barry Darby
Deep Cleaning Services
First class company .Lisa is a top class representative and explains every single detail in full.I would recommend this company to everyone
Mandy evans
House Cleaning
The lady who did my cleaning (I think her name was Imagon) did a lovely job and was very polite and I would defo have her again every two weeks.
Mary Hudson
Cannot thank this company highly enough from the very first phone call to the kind and caring support provided. I felt very isolated previously with the loss of my husband, I’m actually smiling again and look forward to the same carer visiting me each week. A very cost effective service from a company that cares. More...
Reply from SureCare Newark
Thank you for your kind words and we are really happy to hear the difference our team make.
Carolyn C
Exceptional companionship support! The level of care, empathy, and genuine connection provided was truly outstanding. Their kindness and attentiveness made a world of difference, creating a comforting and positive experience. I highly recommend their services to anyone seeking compassionate and reliable companionship. A true five-star experience! More...
Reply from SureCare Newark
We’re so grateful for your feedback! It means a lot to us that you had a positive experience. If there’s anything else we can do for you, please don’t hesitate to reach out.
Jenny Liversidge
House Cleaning
Lisa has been coming to us for 6 weeks and we have been most impressed with the work done, she has been able to complete more than we expected. She has a positive attitude and enjoys her work More...
Reply from SureCare Newark
Thank you so much for your kind words! I truly appreciate your feedback and am glad to hear you had a positive experience. Management Team
marion elizabeth white
House Cleaning
Lisa that came was really good and kind I'm well impressed very helpful
Reply from SureCare Newark
Thank you Marion for your positive feedback, really appreciated. Management Team
Karen L
Arranged a office clean at short notice, due to a company letting us down. Fantastic service from the onset. They are amazing, quick and thorough. Office team was very helpful.
Reply from SureCare Newark
We’re so grateful for your feedback! It means a lot to us that you had a positive experience. If there’s anything else we can do for you, please don’t hesitate to reach out.
Amy Llewellyn
Home & Domiciliary Care
SureCare have been amazing, from the first call to the first visit. Would highly recommend
Reply from SureCare Newark
Thank you so much Amy! We will continue in providing the best service possible.
Vicky
Hired as a one off office clean over the Christmas period. Excellent communication with office, fast and reliable service. Would definitely book again.
Reply from SureCare Newark
Thank you Vicky for your lovely feedback, we pride ourselves in delivering a quality service that our clients would happily recommend or return to use one of our services, so great to hear.
GRAHAM SEAWARD
Deep Cleaning Services
Prompt service and estimate - very friendly staff. Will review again post work carried out at end of this week.
Reply from SureCare Newark
Thank you Graham for your feedback, its fantastic to hear that we have made a great initial impression.
Sarah W
Positive experience with Surecare Newark. Really friendly, professional and nothing has been too much trouble. Services required from
Surecare are dog walking, meal preparation, cleaning and shopping.
I can make a telephone call and always speak to management, struggled with that from previous provider, they listen and support me for my own needs. Wouldn’t change provider now.
More...
Reply from SureCare Newark
Thank you for your kind words! We truly appreciate your support and are thrilled to hear that you had a great experience
Tosch Mountbatten
Home & Domiciliary Care
Absolutely outstanding initial contact from SureCare. Offering a bespoke and individual-needs service, I cannot rate them highly enough.
Reply from SureCare Newark
Thank you Tosch for your lovely feedback, its fantastic to hear that we have made a great initial impression.
Joanne M
Hired Surecare Newark and from the initial conversation very professional. All cleans and ironing service have been excellent to date, no concerns, the helpers are so friendly and nothing is too much trouble. Excellent service and would highly recommend. More...
Reply from SureCare Newark
Thank you Joanne for the lovely feedback and its our pleasure. From Management
Companionship
SureCare Newark stands out as a beacon of compassion and excellence in Compassionate care. Committed to providing unparalleled support for any individual that needs our support this specialised service goes beyond routine assistance, prioritising the emotional well-being and dignity of each individual. The dedicated team at SureCare Newark understands, offering not just physical care but also genuine companionship and understanding. With a focus on fostering a sense of community and warmth, SureCare Newark ensures that individuals in their care experience a fulfilling and enriching chapter of life. Families can entrust their loved ones to SureCare Newark confident that they will receive compassionate, respectful, and personalised care that enhances their overall quality of life during their golden years.
Household Support
SureCare Newark offers comprehensive Household Management services tailored to your needs, encompassing shopping, cleaning, ironing and can adapt to any tasks required. Our dedicated team ensures that your household runs smoothly and efficiently, allowing you to focus on what matters most. From organising shopping trips to handling meticulous cleaning routines, as well as providing a bespoke service, we are committed to providing personalised and reliable support to simplify your life and enhance your overall well-being.
Commercial Cleaning Services
SureCare Newark is locally managed and owned, as well as being part of an established UK franchise since 1994. The standard of service we provide to our customers really matters to us. Ongoing client feedback tells us we are continuing to get this right.
As a reliable cleaning company in Newark we can offer you the following:
Well trained, trustworthy and friendly staff who genuinely care about the service provided
High quality cleaning standards maintained via regular inspections
Staff with an enhanced DBS and reference checks for peace of mind
Managed cover for holidays and unplanned absences
Service flexibility to respond to any short notice requirements you may have
Regular, ongoing contact so that you remain happy with our service
In addition to commercial cleaning in Newark and Lincoln our service also covers the cleaning needs of surrounding areas.
Personal care
At SureCare Newark and Lincoln, we believe that care is more than just a service – it’s about kindness, dignity, and making every moment count. Our mission is to provide high-quality, compassionate care that enables individuals to live safely and comfortably in their own homes, while maintaining independence and choice.
🌟 Our Approach – Care From the Heart
We understand that every person is unique, which is why we offer tailored, person-centred care designed to meet individual needs, preferences, and routines. Our dedicated team of caregivers builds genuine relationships with clients, ensuring they feel valued, respected, and supported at all times.
💙 Our Services Include:
✔ Personal Care – Support with bathing, dressing, grooming, and hygiene
✔ Medication Assistance – Gentle reminders and administration (where applicable)
✔ Companionship & Emotional Support – A friendly face, a listening ear, and someone to share life’s moments with
✔ Meal Preparation & Nutrition – Healthy, home-cooked meals and hydration support
✔ Household Help – Light cleaning, laundry, and maintaining a safe, comfortable home environment
✔ Mobility & Transfers – Assistance with moving safely around the home
✔ Dementia & Specialist Care – Compassionate support tailored to individual conditions
✔ Respite Care – Giving family caregivers a well-deserved break with peace of mind
🌟 What Makes Us Different?
💖 A Family-Like Approach – We treat every client with warmth, dignity, and respect, just like family.
💖 Highly Trained, Compassionate Caregivers – Skilled, DBS and reference-checked professionals who truly care.
💖 Reliable & Flexible Support – Care that adapts to changing needs, whether short-term or long-term.
💖 Continuity & Trust – Consistent caregivers who understand and respect your routines.
💖 Holistic Well-Being Focus – Supporting both physical and emotional health for a better quality of life.
🌍 Our Commitment to Quality
We are dedicated to upholding the highest standards of care, ensuring our clients and their families feel confident and reassured. Your well-being is our priority, and we go above and beyond to provide care that feels personal, genuine, and truly supportive.
Whether you or your loved one needs daily assistance, occasional support, or full-time care, we are here to help. Let us bring comfort, companionship, and peace of mind into your home..
