At Identity Web Design, we’re passionate about helping businesses like yours thrive in today’s competitive marketplace. We understand that every project is an opportunity to create something extraordinary, and we’re excited to collaborate.
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68 customer reviews
Paul Leyton
We have used identity for a couple of projects! Very responsive and good attention to detail. We also use identity for our online marketing with good results. Highly recommend
Trudy
The team at identity has been fantastic from start to finish having created my new website selling mainly lampshades and cushions. The system is really easy to use and update products and Identity are only a phone call away or an email if I need any help. Thanks again great service. More...
Daniel Howell
Very reliable and completed everything on time and within budget
Zara
I was looking for a new website and came across identity web design. After discussion about what I wanted, identity were about to offer me a website and support network to enable me to launch my business. I have been truly happy with the service they provide and for the ongoing support. I would highly recommend. More...
Claire Sporle
I contacted Identity to arrange a website for my curtain making business. The team were committed, helpful and attentive throughout the whole process, from concept and planning, to the finish product. They have been at the end of the phone for any queries I have, and have been incredibly helpful. I wouldn’t hesitate to recommend the team. More...
Amber
Excellent team to work with, they were very knowledgeable and offered ideas to make my website more elevated. Highly recommend
Luke
Brilliant Service, and a really helpful experienced team
Chris Ford
Thank you, Identity, for creating a fantastic website. The team was incredibly responsive and attentive to all my requirements.
jason parkes
Our new online business is now up and running Lucky Monkeys .co.uk. A massive thanks to the identity web design team.They've been very patient with us and we're extremely pleased with our new website.
Reviewed on Google Maps
Jake Bennett
Identity web design created a brand new website for my business from scratch. From the initial meeting up until the site was completed I had nothing but a professional, friendly and attentive service from Gavin and his team. They do fantastic work and are always at the end of the phone, should you need to ask any questions or run things by them. Gavin went above and beyond to ensure that I was happy with the website and should be proud of building such an efficient and customer focussed business. I shall be using them for other projects going forward and can not recommend them enough. They are second to none. More...
Reviewed on Google Maps
Suvanne Harding
Worked with Gavin for my website. Great communication and made the wholeprocess very easy. Highly recommended.
Reviewed on Google Maps
Sarah Black
I worked with Identity Web Design on a multi-tiered project including a complete website re-design and build, along with a suite of additional marketing material. Their depth of knowledge and understanding is both strategic and hands-on. They remained calm and focused on delivery despite the size of the project and looming deadlines. Identity Web Design remained in contact at all stages. I have no hesitation in recommending them. More...
Reviewed on Google Maps
Wooden Books Office
Great service from the team at Identity. We passed them a complex web project and they solved a multitude of nasty puzzles without a single grumble! Looking forward to continuing working together over the years ahead. More...
Reviewed on Google Maps
Nick N
Great guys, always happy to help as much as possible! Quick turnaround on proposals and the designLove our new websites:jagshop. co.uk & jagshopworkshop.co.ukThanks again! More...
Reviewed on Google Maps
Tommy Dockerill
Great service - regular updates whilst designing my company's website. Very happy with the final product.
Reviewed on Google Maps
S B
Identity really understood our requirements, and worked at a pace to suit us. Gavin and his team were always readily available to contact and made alterations as and when required throughout the development process. With the new web site now live we are noticing how easily prospective customers are finding our products and making worthwhile enquiries.Steve Byford, DirectorCK Chemicals Ltd More...
Reviewed on Google Maps
Anne Pridmore
After a complete nightmare with my previous web hosting company, who suddenly stopped hosting my website and left me with no access to my site just before Christmas, I needed to get a new website up-and-running urgently. I was looking for a local company to help set up a brand new site from scratch and provide reliable and quick support when needed. I wanted a website I could run and update easily myself and I found all of this and more at Identity Web Design.Gavin and Thanasi have patiently designed my website, to my specific requirements, and have found solutions that work for me. They are happy to explain, and talk me through new parts of the CMS, and I know I can go back to them if there's anything I don't understand. Their help has been invaluable. I would highly recommend this company to all small businesses. More...
Reviewed on Google Maps
Vivienne Hegarty
As a new fashion brand this was our first experience of designing a website, so it was very important for us to select the right web designer to showcase our brand. After doing a lot of research into the best local designers my husband Kevin, found Identity Web Design. We are both delighted with the end product. The service has been excellent and Gavin has always been very helpful and always on hand to answer queries and to offer advice and make changes when required and needed. Nothing has been a trouble...Gavin and staff ‘Thank You’ so much, you are extremely professional and we would not hesitate in highly recommending the services of Identity Web Design. More...
Reviewed on Google Maps
Claire Pike
I contacted identity recently to help me with my branding and new website as I was recommended, I was thoroughly pleased with the outcome. Thank you
Reviewed on Google Maps
Elliot Stafford
I approached Identity Web Design based on their Google reviews and from the first initial conversation with Gavin I knew that I would be working with the right people. He was very helpful and understood my requirements straight away. After our first meeting the team got to work on my website and I was amazed how proactive they were and how fast our combined ideas were coming together. Any change or tweak was never a problem, and with running a car detailing business I am super fussy! Im truly over the moon with the website they have created, it is modern and stands out from the crowd. Thank you to Gavin, Tristan and Thanasi for all of their hard work and professionalism - top job! Elliot More...
Reviewed on Google Maps
Anna Claffey
Excellent Service - I would highly recommend Indentity Webb Design - Professional, efficient, cost effective service.
Reviewed on Google Maps
afl smith
After an initial meeting with Identity we felt assured that they understood what we were aiming to achieve. We couldn't be happier with the website. Better yet, they are always a phone call away and happy to help with anything web related we get stuck with More...
Reviewed on Google Maps
Warren Collins
Gavin is always on hand to make changes that we require to the website they built for us over two years ago. We are very happy with the service and costs.
Reviewed on Google Maps
Claire Percy
Gavin is a super guy. He's regularly come back to me after our web site went live, to help with any questions, which has been helpful. He also offered tuition on the web content management system which was good. More...
Reviewed on Google Maps
Deborah Beaney
I approached Identity as I needed a website designing for my psychtherapy counselling service and Gavin and his team have done a superb job. Absolutely spot on service, highly recommend and pleasure to work with. Thank you guys! More...
Reviewed on Google Maps
ADAM HINES
Gavin and his team done a fantastic job on my new website. It’s looks fantastic.
Professional friendly and I would highly recommend.
Reviewed on Google Maps
fatimah siddiqui
Painstaking, obliging, careful, efficient and immeasureably PATIENT with the fussy and exigent client, the Team at Identity are a pleasure to work with and highly recommended for anyone just starting out.
Reviewed on Google Maps
Bethany Moore
very professional and Gavin made the whole process run very smooth and easy to understand
Reviewed on Google Maps
Elliot Stafford
I approached Identity Web Design based on their Google reviews and from the first initial conversation with Gavin I knew that I would be working with the right people. He was very helpful and understood my requirements straight away. After our first meeting the team got to work on my website and I was amazed how proactive they were and how fast our combined ideas were coming together. Any change or tweak was never a problem, and with running a car detailing business I am super fussy! Im truly over the moon with the website they have created, it is modern and stands out from the crowd. Thank you to Gavin, Tristan and Thanasi for all of their hard work and professionalism - top job! Elliot More...
Reviewed on Google Maps
NIgel Carr
Very professional and knowledgeable company. User friendly staff. The first web design company I’ve actually enjoyed working with.
Would highly recommend.
Nigel Carr, director of Construction Training Services Ltd
More...
Reviewed on Google Maps
Joe Ralphs
Really professional, excellent turnaround on my website. I went into needing a website for business with no idea of what I actually wanted in terms of design and features and the team there helped me out massively! Always have been to hand for any questions and delivered the site to me even better than I ever imagined. Would highly recommend Identify Web Design. More...
Reviewed on Google Maps
Greg Fitch
Thanasi designed our website for us and has been helping us since it went online. He is always very helpful and does a great job.
Reviewed on Facebook
Tristan Barter
Identity web design are a great team of professionals who really go above and beyond to achieve the goals set out for them
Reviewed on Facebook
Jules Paine
A massive thank you to Gavin and the team at Identity Web Design who converted our hand written brief into a fantastic Website in record time, Fantastic service would highly recommend !
Reviewed on Facebook
Trevor Poulton
Excellent company, nothing was to much trouble. We are now on our second website. We would highly recommend Identity Web Design.
Reviewed on Google Maps
Esther Heer
The identity team have displayed nothing but professionalism throughout the entire process of putting together the JC School of Tutoring website. They hit the nail of the head from the logo, layout, design to the ease of use for me. Gavin always met deadlines, and took time out to explore concepts and ideas with me to ensure and deliver I was getting everything that I required for my website. I would not hesitate in recommending the Identity team to others, and would certainly use them for any future projects. Thank you to all the Identity team. More...
Reviewed on Google Maps
Glen Cooke
Identity Web Design built our site from scratch and did a highly professional job from start to finish. We were very pleased with the work and they made it a very easy experience for us. I would highly recommend using them. More...
Reviewed on Google Maps
Chris Lane
Identity Web listened and understood the brief from the outset, they provided a number of web designs, all of which were suitable. A professional company, providing a first class service. More...
Reviewed on Google Maps
Tim Woolnough
“It was a genuine pleasure working with the team at Identity. Through the whole process we found Identity to be really responsive and understanding. They were incredibly patient and excellent at working with us, understanding our business and visualising our ideas. More...
Reviewed on Google Maps
Glen Abergel
A great team of professional web designers that not only helped us meet our aspirations but took us beyond what we imaged was possible. I highly recommend Thanasi and his team. More...
Reviewed on Google Maps
Pontoon Provider
Identity came recommended to me. They have meet my every expectation form start to finish. Nothing is to big or small and they took the time to talk through every process with me. A fantastic company to work with.
Reviewed on Google Maps
Karen Dukes
Extremely happy with the professional service and commitment to delivering our website within a very tight deadline. Complete support throughout the whole process to now be in the possession of a working, great looking website. Always a professional approach and helpful with ideas for pages and how the whole website would fit together. The support from the beginning of the process to now and beyond with further developments in the pipeline has been second to none. More...
Reviewed on Google Maps
Paul Kelly
Having unsuccessfully tried other website design companies it has been a pleasure to work with ‘Identity Web Design’. Although we use computers at our workplace we do not employ anyone with the skills that would be required to create the all singing and dancing website that we were dreaming of. Gavin and his team have gently guided us through the process of web design with expertise, patience and humour resulting in a superb web presence for our company.We will certainly use them for other projects and I have pleasure in recommending them to others. More...
Reviewed on Google Maps
Claire Pike
I recently contacted identity to complete some branding for my new business, I am so happy with the outcome and soon looking forward to getting my new website up and running. I have already referred identity to friends and colleagues for web design and would strongly recommend to anyone. More...
Reviewed on Google Maps
Mark Sundhu
When it comes to creating professional, attractive, and effective websites, there is no company that can surpass Identity. The attention from Gavin and his staff is superb, right from the onset Identity have been easy to work with and helped me make a terrific website in a short amount of time.Their service has extended to creating an easy to use newsletter system, search engine optimisation and their knowledge is brilliant, promptly responding to technical requirements and solving problems pre-and post-website creation. I have already recommended Identity to all my colleagues, friends and clients.Mark SundhuDirectorCephas Public Policy Communications Ltd More...
Reviewed on Google Maps
Fancy Dress Hut Ipswich
After building me an awesome and affordable e commerce website:) Identity stayed with me every step of the way - nothing is too much trouble for these guys who are always just a phone call away . Perfectly professional and fun. They absolutely know what they are doing. I couldn't be happier More...
Reviewed on Google Maps
michael heslin
top drawer, up to date, prompt to deal with instructions - everything you might want from web designers
Reviewed on Google Maps
Avoda Stein
We tasked Identity Web Design with building a website that reflected our Luxury brand whilst also fulfilling our brief of a fully functioning e-commerce website, Gavin and his team delivered this in a very professional and helpful manner and in record time, We are delighted with the service we have received and would not hesitate to recommend them - Avoda Stein
Reviewed on Google Maps
Alan Bamber
The ProcessThis was my first experience of designing a new website and Identity Web Design made the whole process easy and straight forward. They were able to explain things clearly so that everything was easy to understand but also demonstrated great knowledge and professionalism throughout. I was provided with a pleasing lead time for the website to be built and through excellent support & communication I think we actually got the new site up and running ahead of schedule!Friendly staff, very responsive and easily contactable.ServiceThe service we received was very good, there were no pushy sales people hassling me after I had an initial quotation but at the same time they were always on hand to answer any questions, Gavin visited our office a couple of times to fully understand what our business was about and go through ideas face to face. Throughout the entire project, Identity have always been quick to offer advice, answer questions and make any alterations we required.Delivery of the websiteThe website was launched ahead of the agreed lead time and the finished product was exactly what we wanted, thanks to Identity providing us with a ‘test page’ for us to see how the layout would look throughout the process, we were easily able to make amendments and try out different ideas to achieve the look and functionality we were after.Ongoing supportGavin and his team were always available via email & phone and face to face meetings where required, because of the high level of support throughout the website building stage I have not had to call on Identity as everything is running as it should be but I am confident that if I need any assistance then their excellent customer service will continue.Very satisfied. More...
Reviewed on Google Maps
Gaskell Wool Rich
We needed to update my web site and was recommended Identity by a customer. Their development ideas and implementation could not be faulted and it was a pleasure to deal with a design company who were able to explain in layman’s terms how things would work. Since launching the site, their support has been invaluable in overcoming any teething issues and ironing out any glitches in the operation of the site. More...
Reviewed on Google Maps
What makes a great website?
Crafting a great website involves several key elements:
Design and User Experience: Clean, intuitive design with easy navigation and a responsive layout that works well on all devices is crucial. First impressions matter!
Content Quality: Engaging, relevant, and well-written content that resonates with your audience. Regular updates and clear, concise messaging can make all the difference.
Performance: Fast load times and minimal downtime are vital. Users are quick to leave if a site is slow or unreliable.
SEO (Search Engine Optimization): Optimizing your site to rank well on search engines ensures that your target audience can find you easily.
Functionality: Interactive elements like forms, buttons, and links should work smoothly. Any glitches or broken links can frustrate users.
Accessibility: Ensuring your website is accessible to all users, including those with disabilities, is not only ethical but also broadens your audience.
Security: Protecting user data with SSL certificates and other security measures builds trust with your visitors.
Analytics and Feedback: Regularly monitoring site performance and gathering user feedback helps in making necessary adjustments and improvements.
What questions might you ask a client when starting a new project?
When starting a new project, it's essential to gather as much information as possible to ensure alignment with the client's vision and goals. Here are some key questions to ask:
Project Goals and Objectives:
What is the main goal of this project?
Are there any specific objectives or outcomes you want to achieve?
Target Audience:
Who is your target audience?
What are their demographics, interests, and behaviors?
Scope and Deliverables:
What is the scope of the project?
Are there specific deliverables or milestones you expect?
Design Preferences:
Do you have any design preferences or inspirations?
Are there any specific colors, fonts, or styles you prefer?
Content and Messaging:
What key messages or content need to be included?
Who will be responsible for providing the content?
Budget and Timeline:
What is your budget for this project?
Do you have a specific deadline or timeline in mind?
Competitors and Market Research:
Who are your main competitors?
Is there any market research or data you can share?
Technical Requirements:
Are there any specific technical requirements or platforms you need?
Do you need any integrations with other systems or tools?
Success Metrics:
How will you measure the success of this project?
Are there any specific metrics or KPIs you are tracking?
Additional Information:
Is there anything else you think is important for us to know?
What do you love most about your job?
Why I Love My Web Design Job
In the realm of pixels and code, I've found my true passion—web design. Each day brings a new opportunity to blend creativity and technical prowess, transforming abstract ideas into visually captivating and functional websites. Here's why I absolutely love my web design job:
Creative Expression: Web design is my canvas, and with each project, I get to unleash my creativity. From choosing color palettes to crafting engaging user interfaces, I have the freedom to experiment and innovate. Seeing a project evolve from a simple concept to a fully-fledged website is incredibly satisfying.
Problem Solving: Every website comes with its unique challenges. Whether it's optimizing a site for different devices, improving load times, or enhancing user experience, I thrive on solving these puzzles. The process of finding solutions and making things work seamlessly gives me a sense of accomplishment.
Continuous Learning: The web design industry is constantly evolving, with new technologies, trends, and best practices emerging regularly. This dynamic environment keeps me on my toes, encouraging me to learn and grow. Staying updated with the latest advancements ensures that my skills remain sharp and my designs are cutting-edge.
Impact and Reach: Websites are powerful tools for communication, commerce, and connection. Knowing that my work helps businesses reach their audience, share their message, and achieve their goals is immensely rewarding. It's fulfilling to see the tangible impact of my efforts in the success of my clients.
Collaboration: Web design is rarely a solo endeavor. I enjoy collaborating with clients, developers, and other creatives. Each project is a team effort, and the synergy that comes from working together leads to better outcomes. Building relationships and learning from others enriches my professional journey.
Versatility: Web design offers a diverse range of projects, from creating personal blogs to developing complex e-commerce platforms. This versatility keeps my job exciting and prevents monotony. No two projects are the same, and that's what keeps me motivated and engaged.
In essence, my love for web design stems from the perfect blend of creativity, problem-solving, continuous learning, impactful work, collaboration, and versatility. It's more than just a job; it's a fulfilling career that allows me to make a difference, one website at a time.
What inspired you to start your own business?
The journey to starting my own web design business began with a passion for creativity and technology. From a young age, I was captivated by the power of the internet and the endless possibilities it offered. As I grew older, I realized that I could combine my love for design and my technical skills to create something impactful.
Passion for Design: I've always been fascinated by aesthetics and how design can influence people's experiences. The ability to craft visually appealing and functional websites became an outlet for my creativity. I wanted to create digital spaces that not only looked great but also provided a seamless user experience.
Empowering Others: One of my primary motivations was to help businesses and individuals establish their online presence. I saw the potential for websites to serve as powerful tools for communication, commerce, and connection. By starting my web design business, I could empower others to share their stories, reach their audiences, and achieve their goals.
Entrepreneurial Spirit: I've always had an entrepreneurial spirit and a desire to chart my own path. The idea of building something from the ground up and being in control of my own destiny was incredibly appealing. Starting my web design business allowed me to turn my passion into a profession and create a brand that reflects my values and vision.
Continuous Learning: The web design industry is ever-evolving, with new technologies, trends, and best practices emerging regularly. I thrive on learning and growing, and running my own business provides endless opportunities for professional development. It keeps me engaged, challenged, and motivated to stay at the forefront of the industry.
Making a Difference: At the heart of my decision was the desire to make a difference. I wanted to create websites that not only met my clients' needs but also exceeded their expectations. The satisfaction of seeing my clients succeed and knowing that I played a role in their journey is incredibly rewarding.
Work-Life Balance: Starting my own business also allowed me to achieve a better work-life balance. I could set my own hours, choose my projects, and create an environment that fosters both productivity and well-being. It gave me the flexibility to balance my professional and personal life in a way that suits me best.
In essence, starting my web design business was a culmination of my passion for design, a desire to empower others, an entrepreneurial drive, a commitment to continuous learning, a wish to make a difference, and the pursuit of a balanced life. It has been a fulfilling and exciting journey, and I'm grateful for the opportunity to do what I love every day.
Why should our clients choose you?
Why Choose Identity Web Design: Over 100 Glowing 5-Star Reviews
When it comes to web design, Identity Web Design stands out as a beacon of excellence and reliability. With over 100 glowing 5-star reviews, our reputation speaks for itself. Here's why Identity Web Design should be your top choice:
Exceptional Client Satisfaction: Our clients' satisfaction is our utmost priority, and it shows in our stellar reviews. Over 100 clients have rated us 5 stars, praising our attention to detail, creativity, and dedication. We take pride in exceeding expectations and delivering websites that truly reflect our clients' vision and goals.
Tailored Solutions: At Identity Web Design, we understand that every project is unique. We don't believe in one-size-fits-all solutions. Instead, we take the time to understand your specific needs, target audience, and business objectives. This personalized approach ensures that each website we create is a perfect fit for you.
Creative and Innovative Designs: Our team of talented designers is passionate about creating visually stunning and user-friendly websites. We stay up-to-date with the latest design trends and technologies to ensure that your website is not only beautiful but also functional. Our designs are crafted to captivate your audience and enhance user experience.
Proven Track Record: With a portfolio of successful projects and a long list of satisfied clients, our track record speaks volumes about our expertise and reliability. Whether it's a simple website or a complex e-commerce platform, we have the skills and experience to deliver exceptional results.
Comprehensive Services: We offer a wide range of web design and development services, including responsive design, SEO optimization, content management, and more. Our holistic approach ensures that all aspects of your website are taken care of, from design and development to maintenance and support.
Outstanding Customer Support: Our commitment to our clients doesn't end with the completion of a project. We provide ongoing support and are always here to assist you with any updates, changes, or issues that may arise. Our responsive and friendly customer support ensures that you have a smooth and hassle-free experience.
Proven Results: Our clients have seen tangible results from their websites, including increased traffic, higher conversion rates, and improved online presence. We measure our success by the success of our clients, and we are dedicated to helping you achieve your goals.
In conclusion, with over 100 glowing 5-star reviews, Identity Web Design has established itself as a trusted and reliable partner for all your web design needs. Our exceptional client satisfaction, tailored solutions, creative designs, proven track record, comprehensive services, outstanding customer support, and proven results make us the ideal choice. Choose Identity Web Design and let us bring your vision to life.
Can you provide your services online or remotely? If so, please add details.
Identity Web Design: Seamless Remote Collaboration
In today's digital age, the ability to work remotely has become more important than ever. At Identity Web Design, we embrace the flexibility and efficiency that remote work offers. Equipped with advanced online tools, we ensure seamless communication and collaboration with our clients, no matter where they are located.
Remote Capabilities: At Identity Web Design, we have perfected the art of remote work. Our team of talented designers and developers can operate from anywhere, delivering the same high-quality service you would expect from an in-person collaboration. This flexibility allows us to cater to clients across different time zones and geographical locations, ensuring that distance is never a barrier to achieving your goals.
Advanced Online Tools: We leverage a suite of powerful online tools to streamline our processes and enhance productivity. Here are some of the key tools we use:
Project Management: Platforms like Trello and Asana help us organize tasks, set deadlines, and track progress. This ensures that every project stays on schedule and meets the highest standards of quality.
Communication: Tools like Slack, Microsoft Teams, and Zoom enable real-time communication and virtual meetings. Whether it's a quick chat or a detailed project discussion, we maintain clear and open lines of communication with our clients.
Collaboration: Google Workspace and Microsoft 365 allow us to collaborate on documents, presentations, and spreadsheets in real-time. This makes it easy to share ideas, gather feedback, and make revisions promptly.
Design and Prototyping: Platforms like Figma and Adobe XD enable us to create, share, and iterate on design prototypes. Clients can view and interact with designs, providing valuable input at every stage of the process.
File Sharing: Services like Dropbox and Google Drive ensure secure and efficient file sharing. Clients can access project files, share resources, and stay updated on the latest developments.
Client-Centric Approach: Despite working remotely, our client-centric approach remains unchanged. We prioritize understanding your needs, preferences, and vision. Through regular updates, virtual meetings, and collaborative tools, we keep you involved and informed throughout the project.
Efficiency and Productivity: Remote work allows us to optimize our workflow and reduce overhead costs. This efficiency translates into faster turnaround times and cost-effective solutions for our clients. We can dedicate more time and resources to what truly matters—creating outstanding websites that drive results.
Adaptability: The digital landscape is ever-evolving, and our remote capabilities enable us to adapt quickly to changing trends and technologies. We stay ahead of the curve, ensuring that your website remains modern, functional, and impactful.
In conclusion, Identity Web Design's ability to work remotely, combined with our use of advanced online tools, allows us to deliver exceptional web design services without geographical limitations. We are committed to providing a seamless, collaborative, and efficient experience for our clients, ensuring that your project is in capable hands, no matter where you are.
Web Design, Web Development, Digital Marketing
In order for your website to be successful, users must visit the site to find information or accomplish tasks.
The first step is to clearly define your organisation and users' needs, goals, and objectives.
We will then capture in detail your business goals and objects.
With these two key parts of information we will marry them in harmony to deliver the correct customer experience.
