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Duoserve Ltd

SR3, Sunderland

(58)
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About

Duoserve Ltd are an MCS accredited Solar PV, Battery Storage and EV Charger installation company based in Sunderland. We feel that by being in the renewable industry we can make a big difference with quality installs at affordable prices. Our work is only installed to the highest of standards and we work closely with our customers to offer a tailored system to suit their needs while providing first class customer service. We are MCS accredited - NAPIT - HIES members

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5 hires on Bark
5 hour response time

Reviews (58)

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4/5

58 customer reviews

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28 November 2024

Reviewed on Google Maps

23 November 2024

awesome install by the duoserve duo! 9000kwh generated on a modest system, which is over a 300£ saving before you look into other savings with battery and load shifting! The team was super helpful and explained everything! well done ✅ More...

Reviewed on Facebook

22 October 2024

Ali and Dan provided us with excellent service right through the whole process from the initial inspection to the final installation I have no problem recommending this company, as there service was excellent and their pricing was very fair compared to others in the market.

Reviewed on Facebook

19 October 2024

Reviewed on Google Maps

11 September 2024

Sad that the parking isn’t free and what is there is limited.

Reviewed on Google Maps

2 May 2024

We use the daily office hire to conduct our lie detector tests whenever we are in the area. The centre staff Yvie is really nice and helpful and she presents a very professional image to our clients. The offices are clean and well furnished. There is a very nice waiting area and if you arrive by car there is a car park for which you have to pay but if you see Yvie she can give you a code to reduce the fee from £6 to just over £1. There is also a Mexican food stand that pops up every two weeks just outside the entrance. More...

Reviewed on Google Maps

2 April 2024

Just office block with rented out rooms DO NOT buy parking from QR coded signs in car parks ..Regus receptionist can provide parking discount codes direct she can assist with that

Reviewed on Google Maps

2 March 2024

Stay away at all costs, went to physio didn't see signs no one told me and got a parking ticket, in visitor bay £60 rip off place. Will now book my physio somewhere else, that dosent rip people off. Got a reply which basically fobs you off. How can you be at a visitors bay at a facility that's already been paid for and get parking charges at an extortionate 10x it's value. Do Not Attend this site. More...

Reviewed on Google Maps

2 March 2024

Came here for a medical and it was easy enough to find. The car park was almost full though and you do have to pay for parking. However, if you go to the receptionist, she will give you a code to reduce the cost from £6 to £1. Overall, it was not a bad experience, wasn't waiting too long. Doctor was pleasant to me and seemed to actually care about my injuries. The reason I give only 3 stars is the car park was almost full to capacity, and I wasn't informed about any parking charges prior to coming. It's on a private industrial estate so to charge people for parking seems a little harsh. More...

Reviewed on Google Maps

2 February 2024

Reviewed on Google Maps

2 January 2024

Having philosophy in one of the suites very helpful but u have to pay for parking

Reviewed on Google Maps

2 December 2023

Reviewed on Google Maps

2 December 2023

Eh

Reviewed on Google Maps

2 November 2023

Very professional

Reviewed on Google Maps

12 August 2023

Good place to go and shop

Reviewed on Google Maps

19 May 2023

I have recently had a new solar panel + battery system installed from Duoserve and from start to finish the service has been excellent. There are so many companies out there right now and it’s difficult to know who to trust, but Dan and Ali stood out from the very first meeting and helped to explain everything and made sure that the system was right for my needs. They are extremely knowledgeable in the area of renewables and I would highly recommend duoserve to anybody looking for solar panel installation. More...

Reviewed on Facebook

2 May 2023

Reviewed on Google Maps

2 May 2023

Should be free parking.

Reviewed on Google Maps

7 March 2023

If anyone is thinking of getting Solar and battery storage I would highly recommend contacting duoserve. The company give us a range of quotes suited to our needs and our energy usage. They never tried to oversell or upsell things we didn’t need. Their pricing was competitive and time scale of the installation was realistic. Customer service is 5 star ⭐️- Dan and Ali are extremely friendly, very responsive and have gone above and beyond to make sure we have been happy with everything. Cutting energy bills was our top main priority - A good solar system is a must - at every stage we received nothing but honest information and advice from Dan and Ali that resulted in a great solar system for our property and needs. We are already generating amazing energy even on dull February days. More...

Reviewed on Facebook

2 January 2023

Reviewed on Google Maps

2 January 2023

Only been there for an appointment that a company had arranged for me for an interview. Receptionist was nice and helpful but I was annoyed that I had to pay for parking . That's why it's two stars only.

Reviewed on Google Maps

2 October 2022

Great place for an office

Reviewed on Google Maps

2 September 2022

nice place

Reviewed on Google Maps

2 September 2022

Reviewed on Google Maps

2 September 2022

For friendly staff and nice setting area only fault for we buy any car poor sign posting

Reviewed on Google Maps

2 September 2022

Reviewed on Google Maps

2 September 2022

Reviewed on Google Maps

2 September 2022

Does its job

Reviewed on Google Maps

2 September 2022

Reviewed on Google Maps

2 September 2022

The place is little bit confusing to find ,as it is located in a big compound. But it is nice place

Reviewed on Google Maps

2 September 2022

Perfect

Reviewed on Google Maps

2 September 2022

Reviewed on Google Maps

2 September 2022

Good facilities and extremely helpful staff.

Reviewed on Google Maps

2 September 2022

Reviewed on Google Maps

2 September 2022

Good place. Multiple offices for rent. Pleasant and good parking.

Reviewed on Google Maps

2 September 2022

Reviewed on Google Maps

2 September 2022

One of the worse building in Sunderland. . No management ..nothing .. and you have no guarantee that your office will be secured as all the windows are damaged and anyone can break the windows anytime. Even if you complained to the management they have no idea what to do . Very ignorant management and has no professionalism at all. More...

Reviewed on Google Maps

2 September 2022

Reviewed on Google Maps

13 January 2022

Just had cavity insulation done in a small extension, the 2 lads Shaun & Brad were efficient, helpful & friendly. Would definitely recommend!!

Reviewed on Facebook

verified
4 December 2021

Home Insulation

Excellent service, answered all our questions and a prompt install.

24 November 2021

After much deliberation and contact with Numerous suppliers of cavity wall insulation, I settled on Duoserve because of the considerate lengths they went to to resolve my Problem of a non conforming property. . After initial survey, With out request, the directors of the company attended my home on the day traveling a fair distance. Took photos inside walls and-out during the installation to be sure they were giving the best possible service possible ,given my stone problems. I was impressed with the knowledge Ali had of the utility and insulation industry, keeping up to date with all-new-legislation,grants, and next Eco 3 ,steps in the industry. They met all my needs and after say three days the house, having warmed through , the rooms are certainly retaining more heat. Result🥰. Thanks guys! More...

Reviewed on Facebook

9 November 2021

Great service top lads came to install nice and tidy job made of it would recommend them to everyone

Reviewed on Facebook

verified
26 October 2021

Home Insulation

The survey was conducted well and everything explained to m. Dan was happy to reserve a slot for the job whilst awaiting another quote . Work done well and left tidy afterwards, EVEN REPAIRED a broken brick which was not part of the job, thanks John More...

21 October 2021

Really impressed with the guys over the last couple of days. Brad and Sean worked some long hours getting the job done but we're friendly and highly professional throughout. Would like to thank them for working around us with our working from home commitments, highly recommended More...

Reviewed on Facebook

4 October 2021

Brilliant service from this company and having shopped around found these to be the cheapest for cavity wall insulation.
Straight away we can notice how much warmer our property would 100% recommend to friends and family.
More...

4 October 2021

Had my broken boiler replaced by Duoserve, they handled everything for me.
I’ve already recommended Ali & Dan to my friends and family. Thanks again guys 😀

25 September 2021

Had our cavity walls insulated by 2 nice chaps and our old broken boiler replaced by Duoserve, thet were brilliant from start to finish.

Reviewed on Facebook

18 May 2021

Great company to deal with I have recommended 2 family members already Thanks a lot 5 stars is not enough

Reviewed on Facebook

29 March 2019

Staff are good

Reviewed on Google Maps

29 March 2019

No disabled parking for visitors, receptionist is very pleasent.
I would have given more stars had there been disabled parking for visitors.

Reviewed on Google Maps

Q&As

We also provide Government grants for those that are on certain Government benefits. We always try help where we can to keep costs down for those that are struggling. It's helping those in need and providing the service they require and making sure the customer journey is a great experience.

I felt I wanted to help and make a difference to help customers where possible and provide a first class service.

We like to think we go the extra mile for customers and help where we can.

Should customers wanted too, we can carry out pre checks on homes via facetiming our customers. All work we provide are on site at peoples homes.

All our fitters are now fully equipt with PPE, hand sanitizer and will try keep their distance where possible.

Services

A photovoltaic system, also PV system or solar power system, is an electric power system designed to supply usable solar power by means of photovoltaics. It consists of an arrangement of several components, including solar panels to absorb and convert sunlight into electricity, a solar inverter to convert the output from direct to alternating current, as well as mounting, cabling, and other electrical accessories to set up a working system. It may also use a solar tracking system to improve the system's overall performance and include an integrated battery.

First and foremost, you can use the electricity your panels generate, thus reducing your electricity bills. Savings depend on system size, electricity use, whether you're at home during the day to use the energy you're producing and other factors. But based on Energy Saving Trust estimates, a typical household with a 4.2 kilowatt-peak system can knock between £165/year and £405/year off bills.

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