We look to offer you truly local service and give you the ultimate in customer service experience by going back to basics and offering things that seem to have become an afterthought such as empathy, communication and honesty, all the elements that build trust and ultimately a happy customer and a healthy relationship.
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9 customer reviews
Pauline Jennings
General Plumbing
We needed our high cistern toilet looked at as it would not flush. They come out quickly, unfortunately the new part was too tall and the top would not fit, the plumber just left the top propped up and did not point this out, I only discovered it when he left. The office quickly sent out another plumber who adjusted the part and sorted it out satisfactorily. More...
Mr Stewart Grant
General Plumbing
Excellent responseFriendly & efficient service
Reply from Drain Doctor Plumbing
Thank you so much for the feedback and really glad we could help!
Amanda
Drain & Sewer Clearing
Excellent and prompt service, would highly recommend
Jon
General Plumbing
From putting out the bark to getting a response was less than 12 hours. Tradesman arrived earlier than expected and was very helpful going out to get replacement part as needed. Job finished in less than hour and a half including time to go and fetch part. More...
Jamie
General Plumbing
Good work came fast and a good price
Kristan
General Plumbing
Did a great job, and the communication was top notch before, during and after the job. Charged what they said they would and did it quickly and on time.
Reply from Drain Doctor Plumbing
Thank you very much for the feedback
Lizzie
General Plumbing
Very good communication and the job was completed quickly.
Richard Bazyluk
Paul was punctual,polite and job was done in a time quick.
price was fair
Valerie Jennings
I am not surprised these reviews are so good. The plumber who came along was excellent; very professional and efficient and we were very pleased with his work.
Reply from Drain Doctor Plumbing
Thank you for your feedback and really glad you had a great experience!
What do you love most about your job?
People, both myself and our engineer love interacting with people and get great joy in providing a solution!
