Crystal Shine Cleaning Service
NG8, Nottingham
(158)
NG8, Nottingham
(158)
We provide bespoke domestic, commercial and industrial cleaning services. We can clean on a daily, weekly, fortnightly or monthly basis, or just as a one-off, whatever suits you. We accommodate your needs and put YOU first, we believe it will make a difference to your morale.
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158 customer reviews
Aver
AVOID !!!
This company has a notorious reputation recently for dishonestly cutting down people’s pay after they have completed the job.
She does this based on false claims and threatens you with lawyers if you complain. Also, she is quite disorganised with her business and hardly keeps to time.
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Ndunmbi
The owner of this company is very mean and dubious. Avoid her as much as you can in any capacity what so ever. She is not an honest person and she is a big time cheat.
Mnena
I had a disappointing experience with Crystal Shine Cleaning Services. The owner is dishonest and shows little regard for her workers.
She unjustly cuts pay for faults that aren’t the employee's responsibility and then lies to save face. Anyone considering employment or working for her should think twice and run in the opposite direction.
For those looking to hire her services, be aware that she will exploit her resources to underpay the very people doing the work. Once you voice your concerns, she will block you from further communication, making it impossible to resolve any issues.
If you need proof of my claims, feel free to reach out to me.
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clare Alford
Excellent customer service going beyond the call of duty.
Reviewed on Google Maps
Maya P
Terrible experience. Firstly, I had to chase them several times to get a quote. They said they will come by around 10 and came only at 11:00. As part of deep cleaning the carpets, they caused damage to our freshly painted walls and skirting board. One of their cleaners, the lady, was on the phone talking while cleaning up and missed cleaning the top shelf of kitchen cupboards and didn't bother to even dust the wardrobe superficially, forget deep clean! see the photos for the blu tack and pieces of paper still there on the wardrobe door. We reminded her several times that you are being paid by the hour, hence focus on your work rather than talk on phone Overall, I regret giving them the work. Now I have to spend half a day of the painters to fix the cleaners mess and I have to clean up almost everything myself thoroughly. More...
Reviewed on Google Maps
Dauda Mohammed
I can't praise this company enough. Helped us out at short notice after we bought a house that needed an urgent deep clean, went beyond expectations in helping us and did so at a great price. Thanks to Charmaine and the team!
Reviewed on Google Maps
Victoria Afia Serwaa
The best cleaning service I’ve had so far since I moved to Nottingham…They’re right on time and expertise on their work .Thank you Crystal Shine 💯
Reviewed on Google Maps
Tianna Mckenzie
She’s a thief and a liar don’t trust this evil woman she always treats people with disrespect, she’s got no shame! Protect yourself from her. Anymore information feel free to message me � More...
Reviewed on Facebook
ROBEENA KHALIQUE
Outstanding and on task Very helpful and excellent customer service 👏 Robeena
Reviewed on Google Maps
Joe Clark
Moved from and back to Nottingham and Crystal Shine Cleaning have been wonderful in looking after me and keeping my apartments spotless! Thank you Charmaine et al.
Reviewed on Google Maps
Harry Singh
Reviewed on Google Maps
Val Bathgate
House Cleaning
The cleaning was thorough and the results were good. Crystal's transport arrangements, however, were abysmal. The girls were delivered two hours later than expected and waited nearly two hours to be collected after the work was completed.
Karolina Gudas
I booked them via Booksy. Nobody came for cleaning… I am waiting from 5h. Very unprofessional.
Reviewed on Google Maps
Steve Hobbs
Charmaine sent in a team of 2 to do a deep clean on my apartment - it's a late 19th century place with 11ft ceilings and fancy old plasterwork throughout. My previous cleaner retired a few months back and I've been playing at keeping it clean since; I needed professional help. The team were friendly and industrious. They did a great job which was especially visible in the 2 bathrooms and the kitchen. The whole place seems refreshed and it just feels great! Highly recommended; just don't skimp on the time it actually takes to get a good job done. More...
Reviewed on Google Maps
Alexi-Jo Smith
I have used this company many times now, and had them come again last week to do a deep clean of my house, I’m happy to say their standard has never dropped and the staff were so friendly and respectful as always, they even kept checking in with me to make sure I was happy with the clean once they completed a floor which I appreciated.
Reviewed on Google Maps
verna prince
Experienced cleaning services. They have cleaned several of my properties to a high standard.
Reviewed on Google Maps
evelyn gyesi-appiah
I have used crystal shine for some time now because I could not keep up with the cleaning in my home. I come back home after their visit, and I can't praise them enough, excellent, polite and professionally done. Thank you
Reviewed on Google Maps
Han Sweet
This company staffs work very hard and they do good job for the client but the owner Charmine don’t like to pay staffs always do tricks about money is not a nice lady and she don’t have respect for staffs different community
Reviewed on Google Maps
Karen Clarke
Initially we got Crystal Shine to do a deep clean on our house. The team did a fantastic job and left our home sparkly clean. They now do a fortnightly clean for us and the standards are still as high. So nice to go in to the weekend with a clean home. Thanks to Charmaine and the team. More...
Reviewed on Google Maps
Brett Pearson
2nd time Charmaine & her A Team have completed an end of tenancy deep clean - would not go anywhere else in East Mids. Fair price. Exceptional detail. Friendly crew with a nice banter, high standards and done on time. Thanks! More...
Reviewed on Google Maps
Jean Baker
Amazing deep clean after building work. Charmaine and her team of 4 worked so hard, leaving everything spotless, and days later I'm still finding how thorough it was. Don't hesitate to try Crystal Shine Cleaning. More...
Reviewed on Google Maps
redclazz 26
Honestly the best cleaning we've had in Nottingham, they came last minute and did a deep clean, our oven is sparkling, we were shocked that they even did it. Highly recommend. Also staff were very kind and accommodating. More...
Reviewed on Google Maps
Leroy Henry
They always do a good job very good clean happy with service
Reviewed on Google Maps
Akin AdeRocks
CSCS deep cleaned my flat recently and now it's sparkling clean even my toilet... which was really bad. They are very thorough and cost effective I would definitely recommend them to my friends
Reviewed on Google Maps
Sun Lin
The best cleaning service in Nottingham! Their service is perfect and I have booked a regular cleaning service from them.
Reviewed on Google Maps
Briony Meynell
We booked a last minute end of tenancy clean, which needed a very good thorough clean. And that's exactly what was provided. Team is professional and did an amazing job when I was in desperate need! Thank you Charmaine More...
Reviewed on Google Maps
Tom Roberts
Very thorough job and polite staff. Thanks!
Reviewed on Google Maps
Trimaine Bailey
Great Service! We needed a good deep clean and I was very impressed and happy with the level of work the cleaners did.
Thank you
Helena Costen
Didn't even turn up to look round the house yet replied to my enquiry quickly so gave me false hope that they might actually turn up!
Reviewed on Google Maps
Backo Yves
I have used Crystal Shine Cleaning Service to do my end of tenancy cleaning. They were thorough and professional so I decided to use their services for my regular cleaning at my new home. They maintain very high standards and I would definitely recommend their services to anyone. More...
Reviewed on Google Maps
Tuk M
Management and staff alike are excellent, I would (and do) recommend. They are very professional, flexible and do a great job too. I am very grateful for all their help. More...
Reviewed on Google Maps
Mel Taylor
I've just had a deep clean and I'm so impressed with the amazing job they've done. They were so polite, really lovely people. Would definitely recommend thank you! More...
Reviewed on Google Maps
Wahiba Ben
Reviewed on Google Maps
Stacey Armes
Reviewed on Google Maps
videos Meze Mpyisi
Reviewed on Google Maps
Amber Moss
Charmaine and her team worked very hard on a challenging job and I was very pleased with the results. Would highly recommend.
Reviewed on Google Maps
Raheem Rahman
I was very impressed Crystal Shines customer service and with the quality of the cleaning they did. My house was spotless and I will definitely use them again, I would strongly recommend everyone to use this company.
Reviewed on Google Maps
Owais Ahmed
Excellent service
Reviewed on Google Maps
Cathy Tapedza
This company has been cleaning for us since back end of 2021 and all I can say is they are hardworking and will leave the house spotless! Their cost is reasonable and all the cleaners who have been to the house are polite and considerate. Will continue to use. Thank you Charmaine for running such a impeccable business! More...
Reviewed on Google Maps
Angela Johnson
Very conscientious staff. They are thorough cleaners not “lick and promise” workers. Great job. Thank you.
Reviewed on Google Maps
Kamal Kharel
Great service and friendly people !! Highly recommend
Reviewed on Google Maps
Denym Jennings
Brilliant Service, Thankyou
Reviewed on Google Maps
kiyaniamy
Reviewed on Google Maps
BETTY WOODWARD
House Cleaning
I had my bungalow deep cleaned last Thursday and would highly recommend this firm i was very impressed with the two cleaners who worked hard and left my bungalow sparkling clean i am now employing them to clean weekly thank you so much for your hard work from Brenda Mrs C
Reply from Crystal Shine Cleaning Service
Thank you Brenda tor taking the time out to leave us an awesome review I am very grateful and glad to know that you are happy with our service. Many thanks
Cathy Tapedza
House Cleaning
They came as promised and did a deep clean. Absolutely did a fantastic job. Also very polite and were all covid-secure, wearing masks the whole time. Will recommend them. Thank you Charmaine! More...
Reply from Crystal Shine Cleaning Service
Thank you Cathy for taking the time out too leave us a lovely review. I am glad that you was please with the service we provided you. we take pride in our cleaning and we're always proud of a job well done
Annie Creasey
End of Tenancy Cleaning
The Crystal Shine team had a challenging cleaning job and worked very professionally to complete it to a very high standard.
Reply from Crystal Shine Cleaning Service
Thank you Annie for taking the time out too leave us a lovely review. I am glad that you was please with the service we provided you. we take pride in our cleaning and we're always proud of a job well done
Susan
Please please be aware of this company. I purchased a Groupon voucher to see what the company was like with a view to having them full time. Initially they were late arriving but this was due to traffic so no issues. The two people that was sent were lovely. The owner/manager of the company came to assess my house. I explained that I had been ill so couldn’t do a lot. I was advised to have a deep clean which per groupon terms and conditions was an additional £14.50 per cleaner per hour. Which I agreed too. I was called the following day and thought that £29 was what I was paying for two cleaners for an extra hour. I received my bank statement to find they had charged me £43.20. I contacted Crystal only to be told this was the correct amount and have not refunded me the difference. I contacted my bank who has refunded the difference but if this company is over charging everyone they work with they will be making an awful lot more money and it’s theft. Sadly I felt sorry for the cleaners because they waited over an hour to be picked up. Please do not trust this company and pay in case if you use them. More...
Sabine watson
Fantastic service, the house was a pretty bad mess after living in it for 5 years with 2 dogs and mould that kept coming back!
They did an absolute wonderful job! Also very reactive on email/phone
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Hannah Seisay
House Cleaning
I do not ever write reviews however I feel that it is important to share my experience with this company for anyone that is considering hiring them.
I am very pleased to say that this cleaning company exceeded all of my expectations. Their level of professionalism in the job done is truly outstanding. My home was left immaculate and smelling brand new, I am beyond happy. I will be hiring them regularly and I will look no further for professional cleaners. Their attention to detail is unmatched, the lovely customer service is an additional bonus.
Thank you Crystal Shine Cleaning Company.
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Val Hopkins
House Cleaning
I made an appointment for Charmaine to visit to give me a quote and she never turned up. When I phoned to ask what was going on she gave me an excuse and made another appointment to which she never turned up to. This leads me to think this company is unreliable and I won't be using them. More...
Reply from Crystal Shine Cleaning Service
Hello Vale I am very sorry. we have a 2 staff call in sick on that day, so I had to fit in. But I did texted you to let you know that I am press with time and I wouldn't be able to make it at that time and if we can do later in the evening but I didn't get a reply from you. I am truly sorry this is not normally happen to us. we are very keen on continue to grow our business, so every potentially new client is a plus to us which we always grateful for. but as you know with everything some unforeseen circumstances pop up at times. Please accept my sincere apology.
How long have you been in business?
Crystal Shine Cleaning Service has been in operation for over 10 years. We were founded in 2012, giving us plenty of time to get the experience and training necessary to clean to an exceptionally high, professional standard.
Do you bring your own equipment and supplies?
Yes, we bring all of our own cleaning equipment and supplies. Though, we will use yours if you request us to do so.
What do you love most about your job?
What we love the most is seeing the satisfaction on a customers face when they see the work we have done. It is an amazing feeling when you can provide some-one with a service, that makes them feel better. Whether they feel more productive, happier, comfortable, you know you have changed another persons mood. When you take a step back after you finish cleaning and admire the work done, you realize what a drastic difference cleaning can make in not only some-one's home, but in their life.
What inspired you to start your own business?
I was inspired to start Crystal Shine when I was living in London and working as a care assistant. Most of the time when visiting client homes, I would notice that their personal needs were being taking care of but the environment usually wasn't as good as it should be, for them to live comfortably. The home was often neglected. I have always believed that a clean environment will contribute to an individuals well-being, positive state-of mind and faster recovery from ill health. So I decided to take things into my own hands and also clean clients house when I was visiting to provide their personal care. I started to notice that most of my clients would always tell me that I have a talent in cleaning and I am a natural. Hereby, Crystal Shine was formed. I then move to Nottingham in 2011 I went back in to care as I was new in the city so I got to start from somewhere. It wasn't long I decided to do what I am most passionate about so I started up back the Cleaning business in 2012. I really enjoyed getting the business of the ground and cleaning my clients' homes, but the real enjoyment was from teaching staff how to clean the way I clean, giving them the power to positively affect another persons life in the same way I have. Some of my staff will say I clean like I am cleaning my face, humorous but true, I take great pride in my cleaning service and only deliver the best! My staff share that passion and interest with me and that is why we provide such a high-quality service.
"We are always proud of a job well done!"
Why should our clients choose you?
Crystal Shine will always give you an immensely high standard of cleaning, we give your home or business the respect it deserves; and a special touch that will leave your environment clean and loved. You will be happy and pleased! We adhere to any specific requests that you may have and always put your wants first. You should choose Crystal Shine Cleaning Service if you want quality cleaning in a professional manner that will always be maintained to the standard, you expect and deserve.
High Expectations? Choose us and we will exceed those expectations and leave you ecstatic.
Domestic Cleaning
Making Your Home Shine From Top To Bottom!
This includes: - End of Tenancy Cleaning - Home Maintenance Cleaning - Deep Cleaning - Spring Cleaning - Post-Builders Cleaning - One-Piece Cleaning - Oven Cleaning - Carpet Cleaning - Move in/out Cleans - Student Cleans
Just Inquire For More Details About What Each Service Includes and prices? or find us on booksy where you can book your slot straight away
Commercial Cleaning
Making Your Place Of Business All The More Comfortable!
This Includes: - Office Cleaning - Restaurants, Shops, Hairdressers and More Commercial Outlets -Post-Builders Cleaning -Deep Cleaning - Maintenance Cleaning - One-Piece Cleaning - Carpet Cleaning - Oven Cleaning
Just Inquire For More Details About What Each Service Includes! or find us on booksy where you can book your slot straight away
Industrial Cleaning
Ensuring Your Health and Safety and welfare by Providing A Clean Environment!
This Includes: - Factory Cleaning - Machinery and Equipment Cleaning - Post-Builders Cleaning - Deep Cleaning - Maintenance Cleaning - One-Piece Cleaning - Construction Site Cleaning
Just Inquire For More Details About What Each Service Includes and free quotation!
Other Cleaning Services
Helping You Out With The Small Things That Really Do Matter!
This Includes: - Washing and Ironing (Laundry) - Oven Cleaning - Carpet Cleaning - Tidying and Organizing - Room Clearance Decluttering your home for you - Ordinary Waste Removal
Just Inquire For More Details About What Each Service Includes! or call us on 07946014606
End of Tenancy Cleaning
We can carry out a full end of tenancy clean of your property for you this will enable you to get back your deposit with no dispute on the cleaning aspect of your property as we know the exact standard of clean your landlord is expecting. we can clean carpet if require, oven and all other extras needed even clearing some excess rubbish! Please contact us 01158969838
Professional carpet cleaning
Deep carpet cleaning service
Please contact us 01158969838
Laundry and ironing services
This service is ideal for clients with Service accommodation/holiday let or busy working class & busy mum and dad. we can pick up and drop off or you can drop it off at our base in Wollaton NG8 Price is varies!
OFFICE CLEANING
Please call us for a quotation. we come out to visit your site and tailored the services to suit your needs
