Blue Flame Energy Solutions Ltd

Rav, the engineer recently serviced our boiler and air-conditioning units for us. He did a fantastic job, very respectful, knowledgeable, clean, tidy and easy to talk to. I would highly recommend Blue Flame Solutions LTD. More...

Reviewed on Google Maps

Couldn’t fault the boiler install however probably best avoided if oil Tank work needed as expertise limited to what appears to be a subcontractor who only gives their input 2 months after the quoting has been completed

Reviewed on Google Maps

They employ a great team from there sales team to who they contract to install the boiler! Time will tell on our service in the future,however at this moment in time 100% perfect

Reviewed on Google Maps

AVOID AVOID AVOID AVOID We are suing them after being accused of causing water damage that was already there. Caused by the customers old leaking boiler. The amount of times they sent us out to collect the wrong boiler. Or wrong flue or didn't order the parts needed. In the end we stopped working for them. Now wait for their poor excuse of a reply. AVOID AVOID AVOID AVOID More...

Reviewed on Google Maps

Brilliant company from Start to finish. From the quote to the service and updates on appointments. Steve who fitted the boiler was exceptional and informed us every step of the way. I would recommend this company to my friends and family. More...

Reviewed on Google Maps

Blue Flame Energy came to my house to do a quote for a new boiler. Everything was explained in detail, including the cost and the procedure for installation. I had the new boiler fitted on April 12th and it could not have been more efficient. The two engineers, Dan and Luke were professional, polite and extremely hard working (and quite funny!). The boiler was installed in a day and they cleared everything up after them, taking all the soil and rubble away with them. Anything they were not sure about, they asked for my preference (for example on positioning of the outlet pipe etc) It was an excellent service and I would not hesitate to recommend Blue Flame. More...

Reviewed on Google Maps

Couldn't have been more pleased! James and Lewis were polite and punctual and fitted our 2 units within a day. They cleaned as they worked and left no mess anywhere. I would recommend them to anyone.

Requiring any expensive work is always daunting when finding a reliable, and trustworthy company, no more so when it is relating to heating and hot water. It was so refreshing to find a company I can trust in Blue Flame Energy Solutions. Jason and Jack did a super job and am pleased with both the price, professionalism, competency and level of the care taken in the installation. Thanks to the team involved with my works, was excellent and will be utilising your services for everything else going forward. More...

Reviewed on Google Maps

After our boiler was condemned. I contacted Blue flame and I must say the service has just got better and better, they came and gave me a quote with in a day. Richard was excellent in the way he explained everything and gave me a no pressure quote there and then which was then broken down in an email before he left the house On accepting the offer and paying a 25% deposit the appointment was booked and they were starting work with in two days Luke and Jack arrived to replace the boiler and tank while also updating us to a hive they have both been amazing and a really credit to this business. I cannot recommend them enough More...

Reviewed on Google Maps

Reviewed on Google Maps

First class service great guys,fast and efficient installation.experienced installers.a very big thank you to Jason and Jack,Jack went out his way to add finishing touches to his work. a very nice guy and Jason who kept me up to date of the progress.highly recommended. More...

Reviewed on Google Maps

DO NOT COME ANYWHERE NEAR THIS DREADFUL, ARRAGANT COMPANY! Arranged a boiler service for 1pm ---2pm. At 11:45am i noticed a van on my driveway, i was out side, I collected my keys and walked to the door 5 minutes it took, before i could open it they were driving away. They did not leave a ans. on my answering machine, which always switches on. They said they were of to another job 25 miles away! After phoning the office. What followed was a phone call with the boss. The most self righteous, claiming no responsibilty at all of his company doing anything wrong! Claiming i had a bad attitude! His lack of any customer care, and disgusting response, his laughable excuses and rantings beggars believe. These people should not be allowed in the Gas industry. The Gas safe register will be hearing from me!! More...

Reviewed on Google Maps

Blue flame were very professional, they were able to fit a new boiler asap for us! Mark the engineer worker well and was thorough he cleaned up after too! They have a good customer service if ever needed to call them . More...

Reviewed on Google Maps

10/10, Fast and friendly service Fitted us in short notice, Pipework Nice and neatly installed We finally have hot water again! !! Thank you very much, will be in touch in future for my friends and families properties. More...

Reviewed on Google Maps

Polite & professional and met my needs, would recommend to anyone

Very professional, excellent job.

Was recommended this company by a friend, we have a five bedroom house and wanted all bedrooms fitted and two rooms down stairs. Contacted the sales man Tom via email and called the company, promised a call, never happened. Not good, have since found an alternative company who are on the ball. Interesting you trolled me, it certainly underpins my opinion and review, which I would have discussed with you but not now. More...

Reviewed on Google Maps

Local company. Professional service
Clearly explained their services
Good price. Know what they are talking about. Good back up service

Tom came and explained my options so. Very knowledgeable and professional. Quote was also very reasonable

Air conditioning quote very professional, very good presentation without obligation. I will leave another review once the unit is fitted.

Very professional, from making appointment, to survey,on time, very professional survey,honest,no pressure.
Best by far of the companies, but not the lowest price, price isn't always the main factor.
David.

Prompt and helpful response. Accepted their EV charger solution and now awaiting installation.

Got 2 A/C units from Blue Flame. They were professional throughout, from point of getting the quote, to guidance on what to expect, to installation. The engineers were also friendly and ensured they provide us with full information and options prior to the installation. More...

Reviewed on Google Maps

Got 2 A/C units from Blue Flame. They were professional throughout, from point of getting the quote, to guidance on what to expect, to installation. The engineers were also friendly and ensured they provide us with full information and options prior to the installation. More...

Prompt and professional full service offered. Yearly service arranged. Quick installation arranged

Boiler replacement , very good service , Daniel and Tom was excellent, even asked my wife if she wanted something from the chippy lol , would always use these again , Daniel rung me when I got back from work to see if everything was ok , after work

Reviewed on Google Maps

Great service I received a call almost immediately after posting my request.
Dale came out and checked everything and gave much needed advice.
I recommend Blue Flame .

WARNING….Do not use this company! This is a genuine review. I will try to upload photographic evidence. (Part of a total kitchen & utility room renovation), our Worcester Bosch boiler was fitted by Blue Flame Energy Solutions in 2020 without a PRV connection - a serious safety hazard that was brought to our attention by Worcester Bosch upon inspection of a fault in October 2022! We were then issued with a ‘Danger Do Not Use Warning Notice’. We had, unknowingly, been at risk for 2 years! Prior to the boiler being fitted, the required pipework for the boiler was re-routed to allow it all to be hidden behind new plasterboard. Upon advising Blue Flame of our warning notice, the ONLY solution they were willing to provide was to retrospectively fit the missing PRV connection in the form of an external thick copper pipe below the boiler; an eyesore that isn’t even sitting straight in its angle. In order to have a safe boiler we felt we had to accept this solution. - we have never received any apology or recompense for the incompetence and risk of danger demonstrated by Blue Flame - Why should a customer have to simply accept the quick, cheap solution of a horrendous copper pipe on show, when the error was incompetence of Blue Flame. Had the pipe been connected at installation, it would be hidden along with all the other pipes. - Dale’s manner & attitude is absolutely appalling! He should not be customer facing in any form. He is rude, arrogant and obnoxious with zero empathy for customers who have paid hard-earned money yet received DANGEROUS workmanship putting customers at serious risk - Kevin, (Dale’s father)the owner of the company was, initially, very pleasant but he has since diverted my calls to his son, Dale. Dale will cost you a lot of business Kevin!! - Once Blue Flame have your monies, they don’t want to know. They offer an inadequate fix to THEIR OWN ERRORS & simply walk away We will be reporting our findings to the relevant Ombudsman and will contact professional gas engineers, who know what they are doing, to sort out the mess made created by Blue Flame. STEER CLEAR OF BLUE FLAME ENERGY SOLUTIONS- you have been warned! More...

Reviewed on Google Maps

I had a new boiler installed. They were helpful, hardworking and pleasant. The work was completed quickly and efficiently. They said they would be very happy for me to contact them should I have any problems or queries. I did have a problem a few weeks later and they came the same day that I contacted them; it was just that the controller had lost wifi connection, which they sorted quickly and cheerfully. They even rang the following day to make sure all was ok. I would definitely recommend these people. More...

Reviewed on Google Maps

Blue Flame just finished installing a new central heating system...from the first contact with Tom,he came and explained everything,took the measurements,have me a quote. ..then Dale...what a great guy...very professional...knows his job very well...I can't thank him enough for all his help!!!
Thank you guys for all your help.
I will definitely recommend your services.🤗 More...

We recently had a boiler instalation from Blue Flame.They were exceptional in their professionalism.They advised us clearly,their communications were excellent. They sent someone for a detailed inspection beforehand,and the Engineer who performed the installation was excellent.He worked without pause until the job was complete,and his work of the highest standard including all the cementing in of the new flue.He did the whole job in under 6 hours,there was minimal disruption,and no unnecessary noise.He tested everything thoroughly and obviously knew his job inside out.He explained the operation of the system clearly,and he was an arena le and respectful man.He even solved the mystery of our cold bathroom by cementing over some gaps in the brickwork whilst removing redundant pipes! The whole experience was reassuringly professional from start to finish,and I could not recommend Blue Flale more highly.They exceeded my expectations in every way,and have exhibited the kind of professionalism I always wished for but could never get from tradespeople. More...

This company are brilliant they do exactly what they say they will straight forward and extremely easy to deal with and a high standard of work and staff definitely a 10 out of 10 can’t recommend them highly enough will definitely use them again on any future projects thank you for your professionalism and leaving me a very happy customer *****

Lovely polite men cleaned all mess up and did brilliant job

I can say with confidence Blueflame were the first to make contact very quickly,came out to view my full requirements very quickly , gave me a very competitive quote quickly and I now have a date for work to commence again done quickly overall I’m impressed

We would definitely use them again. Job was quickly completed without any mess

Quick response, helpful visit to my property to assess requirements, no high-powered sales talk or pressure, competitive quotation received next day. System still to be installed so rating doesn't cover that. More...

Professional with good price explained the whole process very well indeed. I am extremely happy and their services is THE DOGS BULLOCKS !!@@

I had a boiler installed by Blue Flame and their service was fantastic. The job was done wonderfully with no issues. The price was the best we found when looking around but it didn't affect the quality - quick and efficient from quote to completion! Also very friendly guys, would highly recommend to anyone. More...

Reviewed on Google Maps

Its Now June 2021 and we have just had our second unit put in downstairs. Fantastic job as ever clean and efficient, top company and the house is cool We have had our air-conditioning split system installed today in our bedroom. Always a worry wandering who to choose. However Tom and the team have done a fantastic job. Very knowledgeable, they know the whole process and explain it thoroughly. Not one mark or spec of dust left in the house. They cover all walkways before they start. If you are thinking of having Air Con, then you need to give these guys a call. My wife and I can highly recommend them More...

Reviewed on Google Maps

Fitted a new boiler and some new rads .did a clean professional job great lads . Highly recommend

Reviewed on Google Maps

Excellent service provided by Blue flame, quick response to my enquiry. Spoke on phone, received quote same day and EV home charger installed less than a week later.
Excellent all round service provided from start to finish. More...

Very profession ,Good communication and went out of there way to fit the charger is super fast time ,Highly recommended

Yet to undertake work, contacted for advice and quotes.
(Pending action)

Excellant communication. Clearly explained my options.

From the offset Blue Flame was excellent in every way. Tom provided very clear advice and a quotation for the work - I knew exactly what I was buying. Then the installation was completed expertly by Rob and Adam. I am a very happy customer and will use Blue Flame again and recommend them wholeheartedly. More...