Austin Investigations Ltd

John was just the person I needed to speak to. Empathetic and very professional. Highly recommended.

Amazing service quick to respond listened and advised on my situation had the details I required within 24 hours lovely man

John has been wonderful, kind, considerate and always explained everything, from legalities to processes. Always going that extra mile when needed. A star!

Fantastic service very prompt and responsive. Would highly recommend and friendly service.

Helped to find persons looked for quickly and efficiently.

Excellent service - helped with repossession of property and finding ex tenants current address as they had "disappeared".
Great communication throughout. If needed I would definitely use again. More...

Very understanding and kind man did everything he could to help me. Would definitely use again in a crisis. Thanks again

Prompt and understanding person

Absolutely brilliant , would highly recommend, helpful and compassionate thank you john

Was exactly what I needed, easy app. Very convenient in all aspects.

Exceptional - Jon is thorough and goes above and beyond.

I did not use the services of Austin Investigators but Mr Austin was very prompt in offering help and explaining how they worked, i would be happy to recommend them

My experience using John has been excellent. He is also a very kind person, and helpful with advise with the situation I had with my estranged husband. John also has a great sense of humour, which helps in a stressful situation. He is highly recommended. More...

Absolutely outstanding service from Austin Investigations.
Patient and understanding at all times no matter how busy they were!
Incredibly positive results at competitive prices.
I would have no hesitation in using their services again should the need arise.
5 star service. More...

A very nice gentleman . I explained my situation to John and he carried out everything required in a professional manner. His service is excellent . Will definitely use his services again. More...

John got back to me with a detailed email and the price range. He phoned and we talked about what I needed. His work is excellent.Will definitely use him again

Re: personal identity theft and fraudulent purchases

It was only a preliminary meeting. He was very helpful and suggested questions I might ask. Unfortunately it looked like my situation was not resolvable by any private detection agency (without having full police powers of investigation), and with Actionfraud taking no action, I am left to be a victim of identity theft motivated by malice, personal defamation, not financial gain. I am also a little perplexed about, around the same time as contacting Bark, becoming registered with Stripe, a money transfer company, not sure if this was connected with registering with Bark, but at a time when other frauds had happened, it was very scary to find a money transfer company thanking me for "registering".

I hold open the possibility of using private detection in the future and Austin would be a very good choice .

I spoke to a suspected perpetrator who answered a phone number used on one of the fraudulent sales forms. There should still be an open line of enquiry. The frauds were based in England and not the result of a mass phishing trawl on the internet.

If there is no connection between Stripe and Bark, (cookie algorithm triggered by registration) please inform me, because that could have been a further fraud attempt.

I did not use, as in commission, Austin Investigations to take action, however I did offer to reimburse for the time taken in our preliminary conversations, he did not request.

Thank you both for your time. More...

Extremely efficient, honest and prompt with results. Very impressed with the service. I will recommend John to anyone looking for a reliable investigator who produces the evidence you are looking for.

John is just fantastic! He not only did a brilliant job of obtaining the information I needed but at the same time he was professional, dependable and affordable. Furthermore, he was extremely kind and patient - I would recommend him 100× over to anyone. He's the real deal. More...

Absolutely great service from start to finish. Very professional service while offering empathy. No hard push just a quick and efficient service. I wouldn’t hesitate to use them again. More...

John was the investigator who dealt with our enquiry he was extremely helpful and professional. Pleased to say the person my husband was trying to contact was a huge success and have since visited. Would gladly recommend John. Many many thanks . More...

very understanding, very professional.

I needed some information on somebody and John did the job for me! He did a great job actually and checked everything for me even though I didn’t have much information, but John found everything I needed to know! Very grateful as he was very professional and caring person. I would recommend him 100% . More...

I think John was amazing he kept me informed the whole time i used him. He was very professional and helped me out in every way he could. I would definitely use john again and recommend him to my family and friends. John also was a very funny man we had a few giggles along the way x More...

Our Company had an employee who claimed she had, had an accident and injured herself while working on our premises.
We suspected that she was making the whole incident up to make a claim on our insurance, and was able to take extended sick leave as well.
We turned to Bark for help and Austin Investigations Ltd answered our request.
They quickly obtained evidence that the employee wasn’t injured. Photographing her playing sport and working for a friend of hers. We were able to terminate her employment without a messy tribunal and legal fees.
We received a very professional and cost effective service which saved the Company a lot of time and expense. More...

Professional and friendly service, exactly what I needed in my hour of need. Thank you John and team