Aurora EV was built on the basis the customer always comes first. We have seen many examples of poor workmanship and non-existent customer service and we believe a customer should expect much more. We treat our customers how we wish to be treated and that's apparent in the feedback we get.
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15 customer reviews
Russell Farrington
Electric Charge Points Installation
Friendly, helpful and professional
Steven Fletcher
Electric Charge Points Installation
Brilliant company- highly recommended- Ben was very helpful + 3 years tech back up
Installed by a really helpful,well mannered electrician
I have already recommended to family members
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Rachael Patrick
Electric Charge Points Installation
Ben was very prompt in replying to our request. He explained everything so well and I felt at ease booking with the £100 deposit. There was a delay with our engineer arriving and we were kept updated throughout the afternoon. Our engineer Gareth was great and worked late to make sure our EV Charger was installed as promised. Would definitely recommend Aurora EV to family and friends in future. More...
Gavin Poole
Electric Charge Points Installation
Ben responded really quickly and installation was all booked up within a week.
Jon duncan
Electric Charge Points Installation
Excellent contact from Ben Morris
Richard Williams
Electric Charge Points Installation
Aurora advised me on a suitable charger that allowed me to get a great liw cost EV tariff with OVO energy with a smart charger. They weren't necessarily the cheapest but I didn't want to take risk of a poor installation buying cheap.The installation is professional and meets all regulations. Very Happy and would recommend Aurora to anyone who needs a car charger installed. Richard - Shrewsbury More...
Simon Wild
Electric Charge Points Installation
Fantastic service. Very prompt and friendly installer turned up. All very smooth and like clockwork. Thankyou
Kelly Williams
Electric Charge Points Installation
The service was faultless. Ben was extremely helpful and kept me updated throughout. Would highly recommend this company.
Steve Hall
Electric Charge Points Installation
Excellent service. Friendly, helpful and efficient. Would not hesitate to recommend.
Peter Winfield
Electric Charge Points Installation
Initially some problems with communication which worried me a bit, but in the end found them to be friendly, professional company who provided very good service and kept me updated with progress. Would recommend Ben to anyone having an EV charger installed More...
Aaron Hudson
Electric Charge Points Installation
Superb from start to finish. Scheduled me in within a week, punctual, quick, didn't leave any mess, the engineer was a top bloke too!
The charger is great and they even called me 24 hours after fitting to check if there was anything more they could do or any questions they could answer!
Fully recommend! Faultless!
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Martin
Electric Charge Points Installation
A very professional and efficient service throughout. I would happily recommend this company to anyone wanting an EV charger fitted.
Very good communication with timely updates when needed. Such a rare treat to deal with a company where you feel cared for as a customer.
Many thanks to all at Aurora.
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KIERON
Amazing customer service and solution that kept the cost down! The finished job was first class, use these guys they are local and do a top job!
Luke Wiltshire
Electric Charge Points Installation
I enquired with Ben at Aurora about installing an electric vehicle charging point at my property as I was purchasing a EV later that week.
Ben was brilliant, answering all my queries (about the charger and the EV I was purchasing) and managing to fit me in for a booking 3 days after the enquiry.
On the day of the install, Adam completed the job in a number of hours and once again, was incredibly helpful. He even completed a minor electrical job in the house which had been bugging me for months!
I couldn’t recommend Aurora enough. Professional and courteous throughout the whole process.
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Neil Greenwood
Electric Charge Points Installation
Well organised, good communication
What do you love most about your job?
Our customers and leaving the planet in a better place than when we joined it.
What inspired you to start your own business?
Seeing the amount of problems there are in our marketplace and knowing we could make a difference. It's very satisfying knowing we are genuinely doing something positive towards decarbonisation.
Why should our clients choose you?
Because we won't commit to anything we can't achieve but if we do make a mistake we will do everything possible to put it right.
We aspire to give you the best customer experience and service bar none.
Electric vehicle chargepoint installation
Aurora EV are government approved (OZEV) chargepoint installers. No matter how big or small, if you’re a residential customer or commercial, we can help you get the quality install you need at the right price (all wrapped up with exceptional customer service).
