Pure Concierge Cleaning Co is a well loved, proven, and professional housekeeping service based in the north east of England - backed with an industry leading team at the helm.
We pride ourselves on our experience and love for an uncluttered life which ultimately gifts us, and you, more time with our loved ones.
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66 customer reviews
Shannan holmwood
Great company to work for anything you need they are there to help in every possible way. All work is planned to fit around us aswell as the clients making it a very suitable job for staff with children like myself. Very helpful kind and just generally lovely people 😊 More...
Trina
After a career change from the hospitality sector, I couldn’t be happier working at Pure. The owners, Simon & Lindsay, run a thoroughly professional operation but with that personal touch!
Evan Christopher Meyermann
Lisa has been doing our cleans for the past few months. She does a *fantastic* job and cares about the quality of her work, and has at times gone above and beyond. Definitely worth the money!
Reviewed on Facebook
David Hesselberth
Roofing Installation or Replacement
Had some roof maintenance done - a few slipped tiles and some pointing. Quality of work excellent. Job done quickly after a fair quote received. Would highly recommend.
Nadia Leake
Pure have been cleaning our house for about 2 years now, and I simply cannot fault the service, communication and professionalism of the company. Our regular cleaner Lisa is thorough, and obviously cares about the work she does at our home. I cannot recommend them highly enough. More...
Reviewed on Facebook
Debbie All
After years of having cleaners that disappointed me I have found Pure - and WOW!!! Lisa is more like my fairy godmother than a regular cleaner. My house is pristine, smells beautiful and she takes the initative, going above and beyond on every visit to use her time well and help out with laundry, ironing, making beds. I so appreciate the incredible service she gives - consistently, week after week and always with a smile. I simply can't recommend Pure enough. More...
Reviewed on Google Maps
Gemma Brown
Excellent clean by Jodie today. Couldn’t be happier with the service.
Reviewed on Facebook
Anna Westwick
We have been delighted by the service from Pure. We really love Kelly’s attention to detail and no one can make a bed like her! !! She’s worked in challenging circumstances for the last 6 months with varying degrees of building chaos but she’s still managed to do a great job each week! More...
Reviewed on Facebook
ClaireL-388
Outstanding service!!!
Reviewed on Yell
Caroline Puntis
Really happy with the reliable service from Pure. Leann is lovely and does a great job. It's so nice to start the weekend with a clean, fresh smelling house. Would absolutely recommend.
Reviewed on Facebook
Percy Mather
Louise is an excellent cleaner who provides an exemplary service. I am entirely happy with Louise and Pure
Reviewed on Facebook
Rebecca Learman
Loving the service by Donna. It’s awesome to come home to a lovely clean house, Thank you
Reviewed on Facebook
Rebecca Thomson
Mikey fitted new kitchen doors, worktop, sink and some cupboards whilst I was on holiday. I am very impressed with the finish and completely trusted him to complete the work whilst I was on holiday. will definitely be using pure concierge again More...
Reviewed on Facebook
Deborah Tierney
Leann is the best cleaner we’ve ever had, really exceptional and beyond our expectations. We’ve used a couple of other cleaning companies in the area that proved to be unreliable for various reasons. From the moment we got in touch with pure concierge we felt confident that we’d made the right choice. Absolutely over the moon. Thanks! More...
Reviewed on Facebook
Rachel Enright
We would highly recommend Pure as Joy does an absolutely amazing job for us every week. The house is always spotlessly clean and the ironing/bedding completed to a high standard. When Joy is on holiday, Pure provide us with a replacement cleaner - Jodie is also brilliant at what she does. Our expectations are very high but Joy and Jodie have managed to meet these. Thank you very much. More...
Reviewed on Facebook
Helen Thompson
Great service every week from the fantastic PURE team. Always high standards and the attention to detail makes all the difference.
Reviewed on Facebook
Catrina Miller
Great service. Louise is always on time. Really friendly and always asks if we want anything different done that week which works really well for us. The house always smells amazing and looks great after she has been :-) More...
Reviewed on Facebook
Diane McDonough
I'm over the moon with my new bathroom! full tiling, wall and floor, new sink , shower, towel radiator! Cant recommend Mikey enough and will definitely be using pure concierge again!
Reviewed on Facebook
Gemma Stocks
Could not recommend these guys enough. With the dogs the house can become ‘doged’ but Sandra is a magic she gets rid of all the little white hair & the house always looks and smells fresh. Professional & reliable the best cleaning service I have found. More...
Reviewed on Facebook
Daniel Nyandiya
Excellent service, really puts customers first. Mikey helped us with a number of things including building wardrobes, fitting kitchen units and helped us tackle a few unforeseen issues with doors along the way too! Really professional, always happy to help and very tidy. Would definitely recommend if you’re thinking about making some improvements around the home. More...
Reviewed on Facebook
Sarah Gray
I have just recently started using Pure Concierge and have been really pleased with Louise! It is lovely to come home such a clean and fresh house after a busy working week, it also give me time to be mum at the weekend
Reviewed on Facebook
Leanne Barker
Excellent service from Pure. Jemma does a fantastic job and it’s so nice to come home to after she has been. Thank you for helping out a very busy working mummy. It means I have much more time to spend with my children Also Mikey is great too, who came and built custom made shelves for my boiler cupboard, excellent job and reasonably priced. Thanks again. More...
Reviewed on Facebook
Getb-21
Love coming home to a lovely clean and tidy home. My housekeeper, Sandra, is lovely and does a fantastic job for us.The business are easy to wrk with too and always help us when we need extra work and even supplied us with their handyman, Mikey, who hung some curtain poles and pictures for us (job my husband never got around too)!
Reviewed on Yell
Helen Park
I always look forward to coming home after Pure Concierge has cleaned our house. Our housekeeper is friendly, efficient and has great attention to detail. Thoroughly recommend them.
Reviewed on Facebook
Amy Louise Sharman
Had my house cleaned by Jemma yesterday, and she did an amazing job! Absolutely spotless!
Reviewed on Facebook
Emily Thorogood
We asked Pure Concierge to help us by building some furniture. Sometimes it's just worth paying an expert when quality time with loved ones is limited due to work and young families. We were delighted with Mikey's work and it allowed us to enjoy our weekend. Thank you More...
Reviewed on Facebook
Louise Heyes
We had an upstairs cupboard shelved out and a heavy mirror hung in our living room by Pure’s joiner. This has made such a difference in our home and especially so after being let down by other tradesmen. I won’t hesitate to recommend their services. Prompt, efficient and reliable - we had the job done in no time at all and at a good price. Thanks for the great work! ⭐️⭐️⭐️⭐️⭐️ More...
Reviewed on Facebook
Kirstie Cuthbertson Wallace
A great local company who really care about their clients....10 out of 10
Reviewed on Facebook
Louise Gee
I recently used Pure Concierge to remove my integrated fridge and turn it into a cupboard. They did a superb job at a reasonable price and were really efficient and tidy. It's nice to have a local company that good and reliable. Highly recommended and I will definitely use them again. More...
Reviewed on Facebook
Lara Fitches
Pure Concierge offer such a great service. Having had cleaners before, they don't compare to my weekly clean by Kelly. She's absolutely fab and leaves the place sparkling and smelling amazing!
Reviewed on Facebook
Sands Lowdon
I became a member of the Pure housekeeping team over a year ago after working for many years for the local authority. Over the last year our housekeeping team has grown and we now have a fabulous team that all take pride in their work and attention to detail. It is a pleasure to go to work everyday knowing that we are making someone’s everyday life a little bit easier, no matter how big or small the job we give our all. More...
Reviewed on Google Maps
Paul Rippon
After living together/being married for 25+ years and having very busy lives we decided to try a housekeeper. The whole team, from first contact, to working out our needs to our amazing housekeeper, Kelly, has been a fantastic experience. Wish we'd done it ages ago. Thanks team! More...
Reviewed on Google Maps
Kelly Boyle
Ive worked for pure concierge cleaning for over a year now. I absolutely love working there everone is so friendly. We all take pride in our work and have a keen eye for the smallest of details
Kelly
Reviewed on Google Maps
Matt
Joelle is priceless. Professional and very reliable. She just gets on with everything that needs doing.
Reply from Pure Concierge Cleaning Co
Hi Matt Thank you very much for taking the time to post a review. We will of course pass on your feedback to Joelle and thank her for continued great work. Kind regards The Pure team
Maggie Hosking
I have worked for Pure for the past 2 years and what a fantastic 2 years it’s been being the Housekeeper Manager is great i get to meet all our customer and their beautiful homes we have a fantastic team who have a great eye for detail and do a great job and have very high standards
Leann
Worked for pure for about 6 month love my job couldbt ask for a better team to work with
Gail Sanderson
Good approachable management , friendly , flexible hours to suit , uniform , all equipment supplied .
Nicky
We have used Pure for about 18 months now and must say from the initial meeting with Maggie I was impressed. Their website is what caught my attention but the quality doesn’t stop there.
My housekeeper Sandra is fantastic and when she is on holiday the girls who cover are equally as good. I’ve used companies in the past who send various people and changed them all of the time... not with Pure. They said they wouldn’t and they have kept to their word. I even used their handyman last week!
Can’t speak highly enough of them and the service.
More...
Daniela Merlano Zobrist
Annabella Bilton is AMAZING!!!! My house looks fab all week long because of her attention to detail + her wonderful work ethic!! She give 110% EVERY.SINGLE.TIME.
Reviewed on Facebook
Annabella Bilton
I currently work for Pure and they are the most professional, honest cleaning company I have worked for with fantastic cilents and great working hours . Highly reccomended.
Reviewed on Facebook
Sandra lowdon
I have worked for Pure over a year now and have to say this year has flown. We have an amazing team who’s attention to detail is exceptional and makes going to work everyday easy knowing that we are all working to the highest standard in every home we visit.
Kelly
Ive worked for pure concierge cleaning for over a year now. I absolutely love working there everone is so friendly. We all take pride in our work and have a keen eye for the smallest of details
KellyB-260
Ive worked for pure concierge cleaning for over a year now. I absolutely love working there everone is so friendly. We all take pride in our work and have a keen eye for the smallest of detailsKelly
Reviewed on Yell
SandraL-106
I have been part of the Pure team for over a year and have loved every minute. No day is the same and that’s what’s so appealing about this job. Every member of our team all work to an exceptional standard and We pride ourselves on our attention to detail, every home it tret with the same high standard no matter how big or small. More...
Reviewed on Yell
Kelly Boyle
Ive worked here for over a year and must say this company is excellent. Good eye for detail and we are very passionate about our high standards of cleaning.
Reviewed on Facebook
Val
House Cleaning
Unable to cocmmeent further - have been in touch with them and impressed with their set up and offer. Due to personal circumstances have agreed with them not to take up the contract with them until afterChristmas - but so farso good - impressed with their initial customer service!
Geoff Moore
Thanks Simon and your team for arranging a last minute full-house clean and garden tidy up in preparation for an estate agent photoshoot, a real life saver!
Reviewed on Facebook
Hazel
Handyman
After a late start I found Mike to be very professional & took pride in his work, he was friendly & the quality of his work was beautiful. Very happy thank you.
Reply from Pure Concierge Cleaning Co
Thank you for your kind words. We will of course feed this back to Mike. Kind regards The Pure Team
Margaret Spratt
I would have no hesitation in recommending Pure concierge company to my friends and family.I have to thank Mike for the wonderful job he made of my worktops and breakfast bar. Mike is a friendly and polite guy who I would not hesitate to have in my home for any other work I may need.Thank you pure concierge for sending such a nice man, he did an excellent job. Good. Luck for the future. More...
Reviewed on Google Maps
Sarah Rowley
really pleased with with Joy's work today. looking forward to coming home each week to find the house this clean and sparkling . thanks
Reviewed on Facebook
How long have you been in business?
Our company was set up in 2016 after we discovered a large gap in the market for a bespoke life solution. Everyone is busy nowadays and we are here to take away the chores you haven't got time to do or the inclination. Our team have over 80 years of experience and our directors have been trading as a commercial company since 1997.
Do you bring your own equipment and supplies?
Yes. We supply everything that our housekeepers need to carry out their daily tasks. We can also supply specialist equipment and toilet rolls, hand soaps etc.
What do you love most about your job?
We love helping our clients in there day to day lives and we especially like helping out with the 'unusual' requests! Putting up Christmas trees, Dog sitting, food shopping and much more we've done the lot.
What inspired you to start your own business?
To help people organise their busy lives and make their lives easier. We like to organise!
Why should our clients choose you?
Quality, Quality and Quality. All we strive to do is deliver a quality service. This is achieved through fantastic recruitment and training and also communication with you the client.
All of our housekeepers are employed directly with us and carry a full DBS check. Our housekeepers are all fully insured and you will get the same person every time.
The above are things our competitors do not give you.
Housekeeping
We undertake every aspect of housekeeping and do so to our own exacting standards.