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Spencer Austin Consulting LLC profile image
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Spencer Austin Consulting LLC

We start with our website design clients by getting the full picture - what they do, what their goals are, and what they like and dislike about websites they visit frequently. Rather than working from the ground up, we select a pre-built Wordpress theme to use as a starting point. This gives the client a live working demo of what their site could look and function like. This theme is then edited piece-by-piece to become a site that is fully customized into something the client can be proud of. Learn more about our process and how we are different here: http://spenceraustinconsulting.com/our-process/

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a professional

What makes a great website?

A great website is well thought out, visually appealing on all devices and easy to navigate for site visitors. Website's should encourage visitors to learn more about a business or organization without difficulty. It should also be a positive experience since typically the first point of contact between a potential client/member with the organization is via the internet.

What questions might you ask a client when starting a new project?

What are the goals you'd like to achieve for your organization with this project?
What are some of your main concerns with hiring an outside web designer/developer?
Do you have a timeline in mind for this project? (We like to beat timelines)
What do you dislike about your current website (if applicable)?
What do you like about your current website (if applicable)?

What do you love most about your job?

I love exceeding client expectations. Being able to prove that reliable and honest website designers exist and being able to take the worry and stress out of website design/redesign for my clients is the best feeling. I also love the creativity that goes into designing a website, at the end of a project is always feels like I've beautified a small corner of the internet, and that feels pretty good.

What inspired you to start your own business?

While in college at the University of Maine at Farmington, I interned for two different non-profit organizations managing their websites and Facebook pages, and really liked it. After graduating I moved from Maine to California and began working at Advocacy & Management Group, Inc. (AMG) in Sacramento. I started in membership services, processing client members’ dues payments and helping with event coordination. I soon realized that we could manage our clients’ social media profiles more effectively if one person focused solely on them, and delegated other administrative tasks to other employees. With the support of my boss I became that person, learning as I went about what worked for each client. Eventually I was promoted to Digital & Social Media Manager, and was tasked with managing client websites as well as social media accounts.

I loved my time in Sacramento, I learned a lot about myself and about digital and social media management. While working at AMG, there was always this thought in the back of my mind that I would someday like to be my own boss. Then, seemingly right on cue (funny how life works this way), my husband was accepted to Harvard Law School, so the opportunity arose to move back across the country and create a career for myself.

Why should our clients choose you?

I have experience working with a variety of organizations and creating new Wordpress websites that they can be proud of. Many of them I still work with in some capacity today. I pride myself on quick response times while also making sure that projects are done correctly the first time. I want clients to be actively involved in the planning and content of the website (as much as they'd like to be), but I don't want them to have to worry about the backend technical details that can be overwhelming. I will not be unresponsive after launch, quite the opposite, I make a promise to clients to check the site regularly for updates and any issues and I'm an email away if anything arises. Finally, unlike other designers, I also provide thorough written instructions (and screenshare recordings if requested) for all of the day-to-day edits the client might need to make after launch. These instructions contain everything needed to maintain and edit the website in one place (including all logins - hosting, domain, and Wordpress).

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Reviews

5.00/5.00

based on 20 reviews

The average rating for Bark Web Designers in Concord is 5.00, based on 20 reviews.

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