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Unionport
Veronica Wigington
We contacted S & M Moving when we getting information on how much it would cost etc. for our move within the state. We also contacted other moving companies as well. When it was all said and done, we went with S & M moving due to their response time to us, with their quote, and the services that were included. They were very fair with us and our move went very smooth. They boxed up our things and not one thing was damaged through the moving process.The movers were polite and helpful to every our need. I would not hesitate to recommend them to anyone.
Unionport
Amanda Y.
UPDATE: - I moved this from 3 starts to 4 stars for the following things that have been done since this review. Perfect Moving called me to talk about this review. They wanted to explain why some of this stuff happened, but do what they could to make it right. 1. I was told they had suspended the person who didn't wear a mask (not my intention, and I would never want someone be out of work right now). But, knowing that they cared, did make me feel better. 2. They helped me with my damaged chair, and sent me a venmo so that I could replace the set of chairs. Only one of them was damaged, but they are no longer available. This was very easy. Original Review: I moved a few weeks ago and hired Perfect Moving. The price was right, and the movers were quick, and they even gave me a slight discount for something I'll write about below. If you're just looking to move a few item's I could recommend them, but the pandemic is serious, and protocols should be followed, which is why I have 3 stars. The reason this is three stars is because of communication not being great, and safety protocols not being adhere to during the pandemic after I had emailed to confirm a few things. I had a couch that I was afraid wouldn't fit through a door without it being taken off, unfortunately it was one of those old spring loaded hinge doors, and most people are unable to remove it safely, so I was going to hire a specialist. I had emailed and asked what time I could expect the movers so I could hire the specialist to come at the right time. I was told anytime between1pm and 5pm on the day I was to move. Great! That's plenty of time to hire someone, and figure stuff out. In the meantime, I had about 3 specialist I had hired cancel on me to take this door off because it is really hard- so that is adding to my stress. Then, the night before the move I get a text at 10:30pm to inform me that my movers would be arriving at 7am! When I asked why the change when I was told it would be between 1pm and 5pm, I was told that my contact was wrong, and gave me misinformation. Already stressed about the couch, that really annoyed m to have information changed at the VERY last minute. A confirmation should have been sent earlier in the day. Â Normally, I'm asleep by 10:30pm, and I would have slept right through this text if it wasn't for the fact I was still trying to pack up some last minute things. The movers were on time, (7am), and came to inspect my items. The first thing that was very off-putting was that one of the movers did not have a mask, and never put it on. I had opened all the windows for ventilations and I stayed in another room while they were moving. I had done my best to arrange everything to be safe to move in a pandemic (i.e. -- moving things to one room if I could. wearing my mask, and staying out of their way.) I had emailed and asked about this as well, and was very disappointed that the same protocols I was promised, were not taken. Other than those two things - the 10:30pm text, and not wearing a mask when moving, - the actual move itself was pretty seamless, and not stressful at all. The movers were able to get all my items out safely, - (though I just discovered a chip out of one of chairs that was not there before). Â I think if it wasn't due to the pandemic, I'd have given this a 4 or 5 star review, but it's too serious to not be taken seriously.