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I have nothing but great things to say about Medina moving! Felix and his guys were prompt, careful and quick! I am also grateful that they were able to come in at such short notice (same day)! Not once did they complain (and we had so many boxes and big items). They also carefully wrapped items for easier carry and to make sure nothing would get damaged as well as inspected the furniture before moving it. Big props for moving our very heavy washer dryer up two flights of stairs! Definitely would not have been able to have done  it on our own with a toddler running around! Felix and his guys were kind and the work they did was incredible. I would recommend them to anyone looking for a stress free moving experience.

I'm giving Kevin five stars for his thorough response and also because Carly sounds like a nutjob. Carly, you seriously think that you can use people for FOUR HOURS (as you admitted), pay them a measely $120, and then ask for your money back? Regardless of how they treated your crap, clearly you didn't care much since you exploited their labor for several hours during which you could have stopped them. Anyway, Kevin I'm sorry that you have to endure such slander. I've used you TWICE before (within brooklyn and between Manhattan and brooklyn) and I can't stand by and read some nasty person try to make a buck off other people's hard work and longstanding reputation.

UPDATE: - I moved this from 3 starts to 4 stars for the following things that have been done since this review. Perfect Moving called me to talk about this review. They wanted to explain why some of this stuff happened, but do what they could to make it right. 1. I was told they had suspended the person who didn't wear a mask (not my intention, and I would never want someone be out of work right now). But, knowing that they cared, did make me feel better. 2. They helped me with my damaged chair, and sent me a venmo so that I could replace the set of chairs. Only one of them was damaged, but they are no longer available. This was very easy. Original Review: I moved a few weeks ago and hired Perfect Moving. The price was right, and the movers were quick, and they even gave me a slight discount for something I'll write about below. If you're just looking to move a few item's I could recommend them, but the pandemic is serious, and protocols should be followed, which is why I have 3 stars. The reason this is three stars is because of communication not being great, and safety protocols not being adhere to during the pandemic after I had emailed to confirm a few things. I had a couch that I was afraid wouldn't fit through a door without it being taken off, unfortunately it was one of those old spring loaded hinge doors, and most people are unable to remove it safely, so I was going to hire a specialist. I had emailed and asked what time I could expect the movers so I could hire the specialist to come at the right time. I was told anytime between1pm and 5pm on the day I was to move. Great! That's plenty of time to hire someone, and figure stuff out. In the meantime, I had about 3 specialist I had hired cancel on me to take this door off because it is really hard- so that is adding to my stress. Then, the night before the move I get a text at 10:30pm to inform me that my movers would be arriving at 7am! When I asked why the change when I was told it would be between 1pm and 5pm, I was told that my contact was wrong, and gave me misinformation. Already stressed about the couch, that really annoyed m to have information changed at the VERY last minute. A confirmation should have been sent earlier in the day.  Normally, I'm asleep by 10:30pm, and I would have slept right through this text if it wasn't for the fact I was still trying to pack up some last minute things. The movers were on time, (7am), and came to inspect my items. The first thing that was very off-putting was that one of the movers did not have a mask, and never put it on. I had opened all the windows for ventilations and I stayed in another room while they were moving. I had done my best to arrange everything to be safe to move in a pandemic (i.e. -- moving things to one room if I could. wearing my mask, and staying out of their way.) I had emailed and asked about this as well, and was very disappointed that the same protocols I was promised, were not taken. Other than those two things - the 10:30pm text, and not wearing a mask when moving, - the actual move itself was pretty seamless, and not stressful at all. The movers were able to get all my items out safely, - (though I just discovered a chip out of one of chairs that was not there before).  I think if it wasn't due to the pandemic, I'd have given this a 4 or 5 star review, but it's too serious to not be taken seriously.