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Durham
WE'VE BUILT OUR REPUTATION ON EXCELLENCE IN MOVING AND JUNK REMOVAL WITH A CONSTANT FOCUS ON SERVING OUR CUSTOMERS. Since 2013, M&L Moving & Junk Removal has been Durham's premier source for professional, moving and junk removal services. We are a motivated and loyal company eager to earn your business! M&L is a team of professional employees all trained to provide expert service and personal attention to each and every customer. As of 2015, we added Junk removal to our business, due to us being asked to remove unwanted items when we had finished moves it was only logical to add this service to our company. Our business was created to help consumers, like you, get dependable, excellent moving from loading to your delivery. We also provide complete trash and junk removal with a professional touch. The principles of our business have remained steadfast as we grow—fast and safe transport of even the most difficult items while following all safety government guidelines. WE ARE: Licensed and Insured, Compliant with Federal Regulations, Maintain Acceptable BBB Ratings, Abide by Ethical Business Practices WHAT WE OFFER In addition to basic moving and unloading, M&L Moving and Junk Removal offer a range of options to help make your move go smoothly. You pick the services that fit your move - and your budget. Professional Service – All our staff are professionally trained, certified and provide nothing but quality customer service with a smile. Packing & Unpacking – Choose how much help you want packing and unpacking. We can also provide packing supplies if you want to do it yourself. Disassembly/Reassembly - We’ll take furniture and large items apart for easy moving, and then reassemble them for you. Clean Up - We’ll take care of debris and trash generated by M&L Moving and Junk Removal, so you don’t have to. Moving Coverage – We provide comprehensive coverage for your belongings while they’re in transport. ABOUT OUR STAFF We have implemented a training system for all employee’s that includes cross training in all relevant areas of the company. We think this commitment to our workforce is really a commitment to YOU, our customers. Trust US to relocate your move. You will know that the safe transport of your goods are in the hands of skilled and qualified professionals!!! We have trained drives and friendly staff to provide the best customer service in the business with a smile. Contact us today to discuss your current and future relocation Commercial or Residential moves and/or junk removal needs too!
What we love most about our job is Customer Satisfaction and for them to Smile for a Job Well Done!
We were inspired to start up a moving company because of past experience of customers dissatisfaction and mistreatment when we hired a company to move us. There was no customer service after the job was booked, our items arrived broken, we were charged a lot extra at delivery, the move was sold to another company for delivery, guys were unprofessional and looked unhappy, they were late with lack of communication, compensation for damaged items were not given and with no return call and the list can go on.....
Therefore, we decided to change the outlook by showing existing movers how to treat customer with respect, follow-up, communicate effectively, ease the stress of moving, being upfront with the price and or any adjustments before the job, professionalism with a smile, value our customers time by showing up on-time, moving counseling, honest and integrity....white glove service to all our customers; Commercial, Residential and/or Junk Removals.
WHY CHOOSE US???
Your move is too important to trust to amateur, fly-by-night truck jockeys or unscrupulous logistics companies. We deliver every time and that's a promise.
WE KNOW THE INS/OUTS OF MOVING, STORAGE and ALSO, JUNK REMOVAL TOO!
The difference, in one word, is EXPERIENCE.
Our drivers, dispatch people, customer service representatives and mechanics have it in spades.
We have trained drivers, and friendly staff to provide the best customer service in the business.
WE'RE NOT JUST A VENDOR, WE'RE YOUR PARTNER
Relocation move needs fluctuate, grow and evolve in ways you might be able to anticipate. We can help create not just a solution, but a logistics strategy.
WE'LL DELIVER YOUR HOPES, YOUR DREAMS, YOUR ITEMS--ON TIME
We can provide a onsite estimate or take a inventory list over the phone or online. Whatever is easier for our customer. Moving is very stressful we want to reduce your stress not add to it so it is totally up to our customers.
We have made certain changes to our way of doing business due to Covid-19.
our crews will wear mask and gloves and have our customers stay at the 6ft' safe distance.
Also our trucks are cleaned twice a week to keep germs down and sprayed every morning before the job.
4.73/5.00
based on 38,283 reviews
I hired atomic social to build my website and I am extremely happy with the end result and their entire process. I highly recommend their services to anyone seeking a new website! They walked me through and were very patient with me every step of the way.
05 Nov 2024
They came to pick me up at 3 am as promised.
23 Oct 2024
Professional and concerned with timing of pick-up would definitely use again
21 Oct 2024
