Find a Limousine Hire in Melrose

Updated 1/1/18: I've used ATR Limousine several times now and usually for rides to and from the airport. First, I want to highlight my most recent experience with ATR, which was the result of having two tire blowouts on my way back to Boston after the Christmas holiday. I found myself stranded on the Massachusetts Turnpike at night in almost 0° weather and since I was about 30 mins from home I figured I would try ATR first before taking a chance on a taxi service as this was an extended trip. So, I called and left them a message explaining the situation and the owner, who was so wonderful, returned my call within minutes. Their service is available 24/7, but as they had no jobs at that particular time (late at night), no one was on the road. However, that didn’t stop the owner from insisting that he would make arrangements for me, including coming out himself if necessary. As it turns out, my favorite driver (Bobby) was available and he was en route to my location within minutes. His timing couldn’t have been better as he arrived just as the tow truck was loading up my car. Also, I was able to bring everything I needed from my car, including the luggage, since the Lexus that transported us is very spacious and comfortable with ample trunk space. I can’t thank ATR enough for taking care of us and going out of their way late at night. I said it before this most recent experience and I will say it again, I am a customer for life! My previous review of ATR is listed below: First and foremost, they are on time (always waiting for me, not the other way around) every single time. I won't book with anyone else because I don't have to think twice about whether someone will be waiting for me when I land at the airport at 5am or 11pm. And that person waiting has always been Bobby, who is absolutely the best part of the deal as far as I'm concerned. He remembered me (and my husband) along with the previous conversation we'd had from a year ago! Being able to chat as if he had driven us only yesterday made for a great ride home and I look forward to many more of these great trips. My husband also had another driver to the airport recently, and while I regretfully do not remember the name of the driver (although I want to say it was Jay), he was very professional and my husband was very happy with the service. ATR has an easy to use quote system online with the ability to create an account and keep track of quotes/invoices which is very helpful when traveling for business. They're also easy to work with through email and when we recently had a card cancelled due to being flagged for fraud while we were traveling, they were wonderful in contacting us and getting updated payment information (we had a horrible experience with the credit card company and the fact that ATR was so pleasant about the situation really made a difference). I highly recommend this company and look forward to being a customer for a long time to come.