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sarah is amazing - a life saver with my two puppies

We’ve been bringing our 3 year old golden retriever here for Doggy Day Care and boarding since he was a puppy. The staff is amazing, and true “dog people”. They are friendly, accommodating, and professional, and the facility is always clean and well maintained. My dog can barely contain his excitement every time we drive into the parking lot, which is the best feeling when leaving our “other child” home when we go on a trip!

When I relocated to CT, I was very concerned about finding a quality vet clinic… again. Knowing how crucial this is to my pet’s wellbeing, I was not looking forward to the process. I tried some but much to my dismay, left due to poor service and soaring prices. I needed to act quickly because my Cattledog was showing odd signs and the vets I tried were blowing it off because they couldn’t diagnose the problem. I knew something was wrong so I looked for a specialist and found Dr. Dianne Kittrell at VCA Animal Hospital in Norwalk, CT. I first met with her assistant, Laura Dotta, who was amazing from the get go. Not only did she attend to us in a manner I felt very taken care of, she has continued to do so over the years. She goes way above and beyond, faxing info to me, researching labs, teaching good injection sites… everything to ensure my pets get the best care. I just love her!Then I had the honor of meeting Dr. Kittrell, who in my opinion is the best vet I have ever worked with! She is an Internal Medicine Specialist and was able to diagnose my Cattledog in an instant. She had Acute Cushing’s disease. Dr. Kittrell order an ultrasound to get a baseline of the tumor and we’ve been doing one a year ever since to make sure the tumors stay small as well as the liver health remains constant. She is amazing! Even though she couldn’t be my “everyday” vet because she’s a specialist and doesn’t do annual visits/shots, she referred me to Dr. Ragan out of her sister site in VCA Darien who is equally talented. This year, when my dog’s blood work showed anomalies both he and Dr. Kittrell were in close contact watching it. After a few months and blood values rising, she had another look at my pet and diagnosed a serious tumor that needed removal from her parathyroid gland. I was floored because my pet had been through enough but Dr. Kittrell alleviated my worries and concerns and set up everything. The surgeon, Dr. Matthew Palmisano was outstanding, after care doctor, Dr. Lacassagne, who made sure she stayed stable and Stella, surgery liaison who made me laugh when I needed it. The teams, as a whole, made “people hospitals” look amateur! My pet recovered perfectly and the team got us ready for the next relocation to FL. I was sick to my stomach leaving this incredible clinic and Dr. Kittrell and verbalized my dismay to Dr. Kittrell about starting my search again! Both she and Laura offered to do it for me so I could pack and start my move free of worries. These ladies are a class act!There are few times in life you meet exceptional people you know you will remember for a lifetime. Dr. Kittrell and Laura Dotta will always be two of those people for me. I am so grateful for their compassion toward my pet and excellence in knowledge that I always felt and knew my Quigley was in the best hands ever. Thank you Dr. Kittrell, Laura and the entire VCA Norwalk staff for being remarkable! I stand in awe of you!

My little 5 lb Yorkie, Liberty looks forward to her group walks in the afternoon with Pampered Pals. Since all the dogs in her group are all sizes and breeds, I can honestly say that Jake has trained Liberty to walk confidently among the group. I receive photo/video updates and texts from her walks so I can see how well these dogs walk together and most of all how well taken care of she is while having fun!! I highly recommend Jake at Pampered Pals if you are looking for a caring, professional dog walker!!