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Process VP profile image
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Process VP

Palm Beach

We help leaders transform their operation to become more efficient, effective, and engaged. We are a very passionate process improvement consulting company who engages teams to solve problems and connect the dots between people, process, and technology. With a unique foundation of Lean, Business Analysis, Agile, and Project Management, we are able to quickly understand where you are, identify improvement opportunities to get you where you want to be, and help you implement them. Common issues we can help with that result in lower revenues, higher expenses, quality issues, and poor employee morale: "I have to constantly micro-manage my team" - We help you get the right people in the right roles doing the right things, leveraging their talent and engaging them in ongoing continuous improvement. We help ensure the strategy you set makes it down to people’s daily jobs. "Processes break down between departments" - We help you design or improve customer-facing and business processes so your operation runs smoothly and you know how to recognize and respond when it’s not. We help you get to the root cause of operational issues and solve them. "Our systems don't do what we need" - We help you ensure your team has the right tools and systems to get the job done without wasting time, effort, or money. Whether you’re using off-the-shelf solutions or have a team of developers, we can help bridge the gap. Types of Projects We Love: - New Business Process Design - Improvement of Existing Business Processes - Requirements Gathering/Vendor Selection/Implementation for New Operational Systems - Requirements Gathering/Implementation for System Improvements - Customer Journey Mapping and Utilizing Customer Feedback - Strategic Plans and Execution - Solving Complex, Stubborn Operational Problems - Growing High Performing Teams Whether your goal is to completely transform your business or get extra capacity leading a specific project, we can work with you to meet those objectives in a way that simultaneously builds capability into your organization and leaves you with a plan for ongoing improvement. We can be brought in as a part-time member of your leadership team to focus on company-wide initiatives, a targeted project-specific engagement, a single workshop or set of workshops, or even just to coach through some tricky issues. Every partnership is designed to provide you with exactly what you need when you need it. One way we do that is through offering our unique Roadmapping process that ensures we are 100% aligned on scope and the best way to get you where you want to be. The best part is it allows us to create a plan of action together - all without a significant commitment on your part before knowing we’re the right fit for each other.

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What do you love most about your job?

My favorite thing is when I am able to make people's jobs more enjoyable and their environment happier. I love when we are able to fix processes that have been causing them frustration and irritation (sometimes for years!). I love when we are able to really get to the root cause of issues and address them instead of working around them. I love when we are able to create healthy communication between departments and create a company-wide understanding of what is really happening and how we can fix it. I love when a team really comes together to accomplish something. I love that we can have fun while solving real problems and make the team stronger in the process.

What inspired you to start your own business?

Process VP was started to fill the gap that often exists between top-level strategy and process-level execution as a result of traditional org charts and siloed ways of working. I started my career in automotive electronics learning Lean Manufacturing from pioneers in the field. I led significant improvement initiatives in a union environment before taking a role designing multi-million dollar lean manufacturing systems for new product launches. I went on to a Global Lean Leader role in consumer electronics and then joined the leadership team as the Lean and Production Manager for a new consumer goods pilot plant startup built on the concept of self-directed work teams. Building the operation from the ground up fueled my passion for workplaces that respect and engage all employees.

I eventually transitioned out of manufacturing and focused on business process transformation first as a Director of Process Excellence within Office Depot and then at a late stage edtech startup that was a global leader in online English learning. Ultimately, my passion for the customer and ability to bridge the gap between business and development teams led to a role as VP of Product, responsible for Customer Experience, Process Excellence, Product Management, and Project Management. That role validated my belief that aligning the focus of all these functions is incredibly powerful in terms of customer retention and organizational effectiveness. After a stint as the Chief of Staff to the CEO of a major global corporation assisting in the prioritization of enterprise-wide transformation initiatives, I decided to start Process VP and am passionate about helping companies achieve lasting results.

Why should our clients choose you?

You will never get just a powerpoint presentation and a handshake from me or my extended team. We believe firmly in partnering with you and getting our hands dirty. Our goal is to empower your existing team to accomplish your goals by ensuring they have the processes and tools to get there, along with a methodology for maintaining results.

We believe strongly that you create strong financial results and exceptional customer experience by engaging and empowering employees at all levels. We are very passionate about the idea that a strong strategic vision coupled with providing the right environment and tools people need to achieve it makes you unstoppable. It doesn’t matter how brilliant a solution is - if your team wasn’t actively involved in the development and implementation of that plan, it will never achieve what it is designed to. That is where we shine - using our leadership and facilitation skills to combine our extensive process experience with the deep industry and company knowledge you and your employees bring to the table.

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Reviews

5.00/5.00

based on 63 reviews

The average rating for Bark Business Consultants in Boca Raton is 5.00, based on 63 reviews.

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