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TruTech Pest Control Inc. profile image
T

TruTech Pest Control Inc.

TruTech Pest Control operates out of both Toronto and Calgary, we provide high quality pest control service to both residential and commercial clients. We strive to be the best in the business and we are proud to back our service with a 100% Guarantee.

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What do you love most about your job?

No pest control problem is the same making everyday exciting! We love the challenge of solving our clients problems and giving them peace of mind in knowing their home or office is free of any unwanted pests.

What inspired you to start your own business?

Christian Ferstl and Matthew Sawyer founded TruTech Pest Control in 2020. They made this decision after witnessing a number of pest control companies offering inferior service for hefty prices. These companies were taking advantage of their clients, charging high prices but offering substandard service, either through a lack of knowledge, education or empathy. Both Christian and Matthew were personally effected by this in the past, which resulted in financial loss and significant stress for not only them, but for others they know.
Once Christian and Matthew left their previous careers, they researched the pest control industry and realized their concerns were not unfounded. Many people had the same frustrations with the lack of quality service and sky high prices throughout the industry. With this information they decided they could and would do better.
TruTech Pest Control has instituted a customer service policy that they not only follow, but one that they truly believe in. This includes a 100% money back guarantee*. Ensuring their technicians have the time, and take the time to help educate and answer all of their clients questions throughout the process. Ensuring their technicians are thoroughly trained and continue their training in this ever changing industry. Above all else, TruTech Pest Control is there for you, the client, first and foremost. TruTech Pest Controls main goal is to solve the problem you hired them to solve. They aren't happy until you are.
When it came pricing, they realized that the industry was dominated by a few large companies. These companies have many layers of management to support, from large executive boards with CEO’s, Presidents, Vice Presidents, dozens of Directors, to their Shareholders. They also tend to have an unnecessarily high number of middle-management positions such as District Managers, Regional Managers, Area Managers, Branch Managers, Service Managers, Sales Managers, the list goes on.
Add to this the fact that these large companies nearly have more sales and marketing employees than they do Pest Control Technicians, showing that they are more concerned about sales than providing excellent service to their clients.
To offset these large expenses and overhead salaries, Christian and Matthew have separated the company into provincial divisions, each operating under the TruTech Pest Control Policies. In doing so, they were able to streamline TruTech Pest Controls overhead costs enabling them to provide their customers a higher level of service for a competitively lower price than the large corporate pest control companies.
Christian and Matthew pride themselves in providing the best experience and customer service in the industry, all while running a lean streamlined company and passing those savings onto their most important commodity - you the client.

Why should our clients choose you?

We stand by our service and products. We offer a 100% Money Back Guarantee if we cannot resolve your pest problem.

What changes have you made to keep your customers safe from Covid-19?

We have implemented COVID-19 Safe Work Practices that include:

Sanitization of our equipment and devices before and after each service.
Technicians self assess using No Touch Digital Thermometers before and after each service.
We always wear approved masks when at your property, inside or out.
In higher risk locations we wear full PPE. ie.gown or coveralls, face shield, gloves, booties etc.

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Reviews

4.97/5.00

based on 119 reviews

The average rating for Bark Pest Controllers in Etobicoke is 4.97, based on 119 reviews.

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