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K

K9 Central Pet Resort, Training & Spa Inc.

Maple Grove

(74)
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Reviews (74)

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5/5

74 customer reviews

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17 August 2023

K9 Central is absolutely 5 stars! I have been taking my 7 month old dog Nina there for day care since April, and it has done wonders for her. Nina has insecurity and fear issues that render her afraid of other dogs: at K9 Central they introduced her very slowly to other dogs, with great attention compassion and care, taking as much time as needed for her to build confidence over time. She is now a happy camper who loves playing with all sorts of dogs! All of the staff is wonderful and caring, as well as excellent professionals who truly understand dogs. I am particularly grateful to Bryan who is a true dog whisperer. Nina was facing reactivity issues (fear and shyness NOT aggression) when she met with dogs and people she did not know. I have had dogs all my life but Nina's case required skills I did not have. Byran did an awesome job at training Nina to overcome her reactivity. Nina's response to his training exceeded our expectations and we are beyond grateful for this. Bryan also provided us with confidence and skills we were lacking to provide Nina with all the extra help she needed. Whereas before working with Bryan going on a walk was very stressful for Nina as for us, we now look forward to our outdoor walks as opportunities to continue to build on the solid foundations that Bryan laid down for us. It is such a joy to see that instead of barking and showing fear she is starting to look at us for a treat whenever there is a trigger --- meaning, to see that Nina has learned to disengage when faced with a another dog or stranger. We continue take her regularly to day camp since she loves it there, and this will surely help Nina to continue to gain confidence in regards to hanging out with other dogs. Nina is the most affectionate girl I have had, and we can now enjoy her fully. Thank you so much everyone at K9 Central, and thank you Bryan! More...

10 August 2021

I cannot comment on the inside facility itself but the staff made the decision for me that my dog will not be staying at K9 Central. After speaking with the 1st employee, I was provided with 40% of truthful information on my dogs possible stay. I then got a call back from the 2nd employee a day later, who made me feel like she did not have any time to talk to me. I was trying to set up a time to come by and see the facility as I was hoping my 7 month old puppy could stay there while I was on a 1 week vacation. I mentioned I had a full time job and that 11am or 3pm may not work. ALL this employee said ack was "Sorry it will not work out" and hung up on me. Still very shocked that not only a company but human individual can act that way. It is already an emotional journey trying to leave your pet, imagine having to leave your pet with that person! No thank you. More...

10 December 2019

great place, great people, great service, great training, great daycare... it's just great. Walter starts to cry with excitement as soon as I get close to their exit at the hwy. He knows their exit!

Reviewed on Facebook

15 November 2019

Absolutely love these guys, everyone is super friendly. My Aspen starts dancing circles at the front door as soon as you ask him if he wants to go to “doggie daycare” or “play all day”, runs to the truck and starts dancing and whining with excitement in the truck when we’re a couple blocks away! So great and reassuring to know that he is happy to go there and play with his friends and he’s not stuck at home all day alone when I need to go to meetings or the office. No guilty feelings here when dropping him off for the day lol. More...

Reviewed on Facebook

4 November 2019

The staff are all very knowledgable. My pup loves going there, he is enrolled in two classes and has been at the daycare twice. As soon as we pull into the parking lot he is all over trying to get out of the car. More...

Reviewed on Facebook

12 September 2019

Excellent caring, knowledgeable staff. Have used both daycare and boarding. Always feel relaxed while away knowing she’s getting the best care.

Reviewed on Facebook

6 September 2019

Cole has been coming to K9 central for training, swimming and daycare since I got him 2 years ago. He always comes home from daycare happy yet exhausted and everyone I have dealt with there has been kind, informative and have realistic expectations of how he should behave. He has learned a lot from the trainers that has been priceless to me and my pup. Thank you everyone at K9 Central!!! More...

Reviewed on Facebook

26 August 2019

We love K9 central - we have used a lot of their services: daycare for our new puppy to develop social skills, obedience training, and boarding for both our puppy and our 2 senior beagles (one was blind and they took good care of him). We have had amazing experiences every time we’ve been there and highly recommend K9 central!! - Kelly, Brian, Julia, Ghost, Gumball (RIP), and Snoopy (RIP) More...

Reviewed on Facebook

13 August 2019

Great training and boarding. The dog daycare is also a huge hit with my boy. Friendly staff.

Reviewed on Facebook

5 August 2019

great staff. great pool for dock diving. my two goldens loved it. thanks cheryl

Reviewed on Facebook

22 July 2019

excellent trainers. many sporting activities to choose from, knowledgeable staff

Reviewed on Facebook

24 June 2019

Chaser enjoyed his play all day session today. Staff were friendly and Chaser seemed very happy to play with all his new friends. This was his first time socializing with other dogs and it appears to have gone very well. Chaser will definitely be back for more playtime. More...

Reviewed on Facebook

23 June 2019

went to the canine carnival and had a blast!

Reviewed on Facebook

10 May 2019

My dog Blue has attended daycare here everyday for the last three weeks and he could not be happier. his whole demeanor has changed for the better since being better socialized with other dogs. With him being blind in one eye I was concerned how he would do but he has done better then I ever thought! the staff is amazing here, very attentive always have stories and updates about his day! More...

Reviewed on Facebook

3 May 2019

My Lab Eddie went there for 9 years for daycare and boarding. They treated him like a king and he always was happy to go there. He made friends like Hunter and Dillon and played. My new pup Paddington started last week and he seems to be fitting in as well. I highly recommend them. More...

Reviewed on Facebook

23 February 2019

Awesome experience! Thank you!!

Reviewed on Facebook

15 January 2019

Oh I wish I could remember the name of the human who looked after my Teagan and Tucker in the small dog area today. This was their first play day and Tucker is a high stress pup—when I came to pick them up they were outside playing/socializing with a pack of same size dogs. They had been separated until ready to meet their new friends and it seems smart decisions were made on their behalf and their first day was enjoyable!!!! Please thank the human for Teagan and Tucker and Marg. More...

Reviewed on Facebook

17 November 2018

We started training with our dog, only second day of training and already see an improvement!

Reviewed on Facebook

27 October 2018

I love this place!!! I’m so thankful I have a trustworthy place to bring my doggie. I smile all day knowing he is having a blast! ! Thank you for everything you do!!Your staff is amazing. ❤️This is Mickey after playing with his friends!! More...

Reviewed on Facebook

20 August 2018

We have been bringing our dogs to K9 Central for many years to use their grooming and boarding facilities. Our pets have always had the best of care while there, but our recent event where we left our two dogs, Fozzie and Freckles there while we were on a business trip really shows how much these operators care. Our old guy Fozzie became very ill and the Manager, Shayne did everything we would do in our absence. she cared for him, took him to the vet twice, and stayed with him to comfort him the whole time through the vet visits. We are forever grateful for Shayne and what she did for our dog Fozzie. We will always recommend K9 Central to everyone we know, and are customers for life! Thanks Shayne! You're the best! More...

Reviewed on Facebook

18 August 2018

Been taking my pomeranian here to be groomed for a few years now. They understand how to properly cut a double coated dog without damaging the coat. He looks great afterwards and is always happy. This is the only place I trust to groom my dog. Their prices are fairly reasonable as well and I feel he is well taken care of when we leave him here. More...

Reviewed on Facebook

30 May 2018

My Beagle Freckles always loved every second at K9 Central. After Freckles passed we continued our relationship with K9 Central when we started bringing our new guy, Lucky to them. Lucky is now eleven and spends an inordinate amount of time at K9 Central and enjoys it beyond belief. He always comes home happy. I have found K9 Central to be professional, caring, and absolutely dedicated to making sure Lucky has the best experience possible. The staff led by Shayne are always professional and it is both comforting and reassuring to know Lucky is in the best hands possible. I would not take Lucky to any other Pet Resort. Peace of Mind is everything to me and knowing Lucky is well looked after takes a load off my mind. I will always endorse K9 Central because I have up close first-hand experience with their commitment to excellence. I have referred many friends to K9 Central and now that's the only place they let their dogs stay. Finally, we have experience with the groomers at K9 Central and in one word I can sum up their work; Excellent. As one might surmise from this review, I am grateful to K9 Central for the way they have treated Lucky and us over the many years we have known them, More...

Reviewed on Facebook

30 May 2018

We have been coming to K9 Central for many years. We have used the boarding facilities as well as the Daycare. The staff have been very helpful and friendly and they answer all our questions we have had with our dogs. Our Dog Poppy loves it here. She is so excited she almost wags her tail off. She comes home happy and very tired. On hot days she gets to play in a small pool, one of her favourite things to do. Poppy has taken many classes here and loves all her instructors. We also have another dog, Daisy, who came to us as a rescue. Daisy is afraid of everywhere except here, she loves it here too. The staff are amazing with her. Daisy happily goes to all the staff for a treat and a pat. They continue to help us with all our questions and concerns. Daisy has taken a reactive dog class, agility, recall, and Rally-o. We have also booked time for one-on-one classes so Daisy can work off leash while practising on the equipment. The staff help us with her fears and any reactions while in classes. Daisy loves going off the dock and during the summer we rent time in the pool. As a working dog parent, it is nice to know our dog is safe and happy. Now that I am retired we still send Poppy to daycare a few times to keep her socialized. I highly recommend K-9 Central to all my friends and anyone who I meet who needs help with their dog. More...

Reviewed on Facebook

30 May 2018

We have been boarding our shih-tzu at K9 Central for the past 11 years, before that we brought them our beagle. I would never trust my dog to anyone but Morgan Jarvis and her team. . Our dog gets sooo excited when we drive into the parking lot. He loves to go there. They will go the extra mile for you as well. We have had family emergencies in the past where we needed to drop him off without much notice and they have always been able to accommodate us. If we are going to be a day or 2 late picking him up, we just give them a call and we know they will look after him. Lucky spends most of the winter at K9 Central while we are in Florida and it's the only place and people that I feel secure having him with. I have used their grooming facilities often and they follow my instructions on his cuts perfectly. There is nothing negative I can say about this facility. It is clean, safe and dogcentric. When Lucky goes to K9 Central, I feel like I am sending him to his other family.. More...

Reviewed on Facebook

29 May 2018

This morning I dropped my Golden retriever off at K9 Central. Watching Charm run over to the door to join the other dogs is the highlight of my day. She is always so excited to be there. Two years ago I adopted Charm from Golden Rescue and since she was a stray living on the streets of Istanbul there were quite a few issues to deal with. From the first day that Shayne (my trainer at K9) walked in my front door my life changed!! She was able to pinpoint problems and offer simple solutions. And, Charm loves Shayne to pieces!! Part of Charm's training was to socialize with other dogs. I could hardly believe my eyes on the first day as I watched Charm happily playing with her new friends. Once again Shayne knew what Charm needed. I am so thankful to all the handlers at K9 for their patience with Charm. They know what dogs get along with each other and keep them all safe and happy. That to me is priceless. Thanks as well to all the office staff who have helped me so many times. There are really no words to adequately express how much the assistance of everyone at K9 has meant to me. More...

Reviewed on Facebook

29 May 2018

All my dogs love going to k9 Central. They love training for agility and flyball and meeting all the dogs there. It's great to have a one stop place where I can train my dogs, have them groomed or boarded. All my dogs are well rounded and fit physically and mentally. More...

Reviewed on Facebook

29 May 2018

It’s an awesome place for dogs we are always recommending them to dog owner not only do they have all types of training for your dog but they have sports they can learn and compete in such as agility, flyball and dock diving to name a few our dogs love it

Reviewed on Facebook

7 May 2018

First time bringing my two boys, a Westie and Cairn, to K9 Central for a weekend of boarding. You guys went far beyond to make sure both were well taken care of, clean and comfortable. They were two very tired and happy dogs and we will be back. Our family cannot thank you enough for treating our pets like your own. More...

Reviewed on Facebook

28 March 2018

My pup Moon loves spending time there so I love it too!!

Reviewed on Facebook

14 February 2018

I took my dog, Izzy, here after being in contact with the manager Shayne. She was super helpful getting me set up with an appointment through Facebook. Izzy's groom was fantastic! She is nice and soft and smells great. Would Definately recommend K9 Central to anyone looking for a great groom. More...

Reviewed on Facebook

12 February 2018

I am a tough mom to please! I have been bringing my10 year old Berner to K9 central for many years but only for 1 weekend a year since I try to bring him everywhere. We now have a puppy Berner who will be staying with them for 10 days! It breaks my heart to not have him with me but I know that he is going to have SO much fun! The staff always let me check in multiple times a day to give me updates. I have tried to find a day care closer to home but none of them compare. More...

Reviewed on Facebook

22 December 2017

This place is great! The staff go well above and beyond to take care of your dog! The staff and trainers are very friendly, smart, understanding, and willing to help out anyway they can. I have brought my dog there for training, daycare and boarding. When my dog gets out of the car, he runs to the door because he loves it there and he knows that he is in for a fun day! I would highly recommend K9 Central to everyone! Thank you K9 Central for everything! More...

Reviewed on Facebook

20 September 2017

Great experience and knowledgeable instructors. Took our 8 week old Labernese puppy Bruce to puppy kindergarten and he had a great time and learned lots! We will return for further training! More...

Reviewed on Facebook

26 August 2017

I take Eleanor, my 7month old bulldog here once a week for day care and she absolutely loves it! Great atmosphere and great prices!!

Reviewed on Facebook

24 August 2017

We just did a puppy social last night and our Bernie had so much fun! Staff are so friendly and great! Looking forward to Puppy Kindergarten with him there too!

Reviewed on Facebook

14 August 2017

I left my husky Louie for his first overnight stay this past weekend and he loved it! He was exhausted .. this is exactly what he needs. He is excited to come back!

Reviewed on Facebook

31 July 2017

Dallas loves this place especially the pool time where she can chase the ball or Frisbee....

Reviewed on Facebook

8 July 2017

Our dogs love it here! By far the best grooming done for our golden doodle!

Reviewed on Facebook

9 May 2017

We have been taking our dog Jack here since he was 9 weeks old. We started with Puppy kindergarten class and when he was old enough we started him in daycare. He also goes there for grooming. He absolutely loves it there and the staff are very knowledgeable and caring. I had really been struggling to walk Jack because he was pulling so much, but they helped me choose the j walker harness and I love it! (My mom loved it as well and purchased one for her dog too). When I have had any complaints (all minor) they have swiftly and professionally been addressed. More...

Reviewed on Facebook

19 April 2017

Just amazing. Our boys Huckleberry & Finn just did an extended 4 night stay and were taken care of so well. Huckleberry has separation anxiety and does not like to be crated. We requested he be in the same kennel as Finn and was told after night one he adjusted well and slept peacefully. This is the only place we are taking our boys to from now on. Thank you all so much for the care and love provided to our puppy's. We will be back for more plus signing up for training classes. More...

Reviewed on Facebook

3 April 2017

I have been attending classes and agility trials also some pool time , over the last 4 years and traveling one hour on the 401 . It's a great facility with Great Trainer's , I look forward to attending the classes each week and some weekend. Wonderful group of posative people. More...

Reviewed on Facebook

3 April 2017

I've been attending agility trials for several years- always a fun, positive, upbeat atmosphere. My dogs LOVE the pool on a hot day! Recently I began training my border collie for flyball. Super, supportive group and with focus on what each dogs needs and great attention to details. As a bonus I can also pick up raw food and treats while I'm there training. Thanks K9 Central! More...

Reviewed on Facebook

11 March 2017

Thank you Morgan and Shane for recommending the J Walker harness for Bentley. We are enjoying our walks immensely now. Bentley is now learning to stay on one side and not crossing back and forth and pulling when he wants to see something. It is a pleasure to go for a walk with him now! This is a fantastic harness and I highly recommend it! More...

Reviewed on Facebook

5 March 2017

Staff is super friendly and knowledgeable in all areas of dog behaviour, training, dock diving, disc, tricks...you name it! ! Facility is always spotless...buildings and grounds!! Owners and staff are true "dog folks"....they know what dogs love and provide it! Very supportive to dogs and their owners. 5*!! More...

Reviewed on Facebook

5 March 2017

Great facility and the staff is incredibly kind and accommodating. Would love to go back this summer!!

Reviewed on Facebook

5 March 2017

Great facility! They host amazing events and training seminars. A great place to learn in a safe, friendly and positive environment with you dogs!

Reviewed on Facebook

22 February 2017

Great place! Our puppy Marner loves it! Staff are caring & dedicated to the care of the dogs.

Reviewed on Facebook

6 February 2017

Thanks for looking after my dogs for a week and a half! Great company and helpful staff!

Reviewed on Facebook

1 February 2017

Amazing staff! Our dog, Riley, always looks forward to spending the day at doggy day care!

Reviewed on Facebook

8 January 2017

We have been there since we got our Olde at 10 weeks old. Started with puppy training and now we are up to Intermediate agility. Otis loves being there with the staff for training. He can barely contain himself as we drive up the street. We personally have had Otis boarded when we were on vacation, have him in their play all day care and have had opportunity to use their spa services too. We love the fact that the staff know Otis and we find that the care & service received is beyond what Is expected. More...

Reviewed on Facebook