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Walfinch Chiswick, Hammersmith & Kensington profile image
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Walfinch Chiswick, Hammersmith & Kensington

Hi, I’m Tanya, Owner and Managing Director of Walfinch Chiswick, Hammersmith and Kensington. We serve West and Central London, providing bespoke care and support to help our clients live independently at home and enjoy the very best quality of life. Our dedicated team of care assistants are trained to the highest standards at our own training facility in Hammersmith. They are carefully matched to our clients to best support their needs, focusing on compassion, dignity and friendship. I believe that good communication with our clients and care assistants is crucial in providing the best possible service. I will always make time to listen directly to clients and their families. Ensuring that our clients are listened to so we can give bespoke and flexible care that enhances their quality of life as much as possible is my priority. I am supported by our brilliant Registered Manager, Magdalena, Roxy, our Operations Director, and Zarina our Care Manager. Roxy, Magdalena and Zarina bring a wealth of experience and knowledge to our team along with a passion for achieving client satisfaction. We provide hourly and live-in care services including the following: - Companionship care - Alzheimer’s and dementia care - After stroke care - Respite care - End-of-life care - Urgent care - Sitter assistance - Physical disability care - Concierge care - Parkinson’s, MS and Cerebral Palsy care - Post-operative care - Cancer support

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What do you love most about your job?

What I love most about my job is helping people achieve independence and happiness in their own homes. This sector is incredibly rewarding when done right, and I’m committed to making that happen every day.

What inspired you to start your own business?

Throughout my career, I’ve had the privilege of working with amazing organisations and incredible people. My last two roles as Managing Director inspired me to take the next step and start my own company in an industry I’m deeply passionate about. It’s been the best decision I’ve ever made!

Why should our clients choose you?

We provide a personal and bespoke service, built on honesty, trust, and strong client relationships. I empower my team to truly listen to clients and invest in first-class training and development to recruit and retain the best care workers. As a registered CQC provider, quality care is at the heart of what we do.

Can you provide your services online or remotely? If so, please add details.

We can provide assessments and initial consultations virtually but our services are provided in our client's homes.

What changes have you made to keep your customers safe from Covid-19?

Our Covid-19 policies are continually updated to fully reflect the current government guidelines on safety including PPE.
We ensure all staff are tested routinely.
Our Covid-19 policies are available to view on request.

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