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Walfinch Chiswick, Hammersmith & Kensington profile image
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Walfinch Chiswick, Hammersmith & Kensington

Hi, I’m Tanya, Owner and Managing Director of Walfinch Chiswick, Hammersmith and Kensington. We serve West and Central London, providing bespoke care and support to help our clients live independently at home and enjoy the very best quality of life. Our dedicated team of care assistants are trained to the highest standards at our own training facility in Hammersmith. They are carefully matched to our clients to best support their needs, focusing on compassion, dignity and friendship. I believe that good communication with our clients and care assistants is crucial in providing the best possible service. I will always make time to listen directly to clients and their families. Ensuring that our clients are listened to so we can give bespoke and flexible care that enhances their quality of life as much as possible is my priority. I am supported by our brilliant Registered Manager, Magdalena, Roxy, our Operations Director and Zarina our Care Manager. Roxy, Magdalena and Zarina bring a wealth of experience and knowledge to our team along with a passion for achieving client satisfaction. We provide hourly and live-in care services including the following: - Companionship care - Alzheimer’s and dementia care - After stroke care - Respite care - End-of-life care - Urgent care - Sitter assistance - Physical disability care - Concierge care - Parkinson’s, MS and Cerebral Palsy care - Post-operative care

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What do you love most about your job?

I love being able to help people achieve independence and happiness in their own home. This sector is so incredibly rewarding when done right, and that is what I strive to do at all times.

What inspired you to start your own business?

In my career I have been fortunate to work for some amazing organisations and with some wonderful people. My last two roles were as Managing Director. I felt it was time for me to run my own company in an industry that I have so much love and passion for. It is the best thing I have ever done!

Why should our clients choose you?

I offer a personal and bespoke service. I spend time listening to my clients and empower my team to do the same. Honesty and trust are important to me and crucial in building relationships with my clients.
I also believe in investing in my team, including first class training, support and development in order to recruit, train and retain the very best care workers.
We have CQC registration.

What changes have you made to keep your customers safe from Covid-19?

Our Covid-19 policies are continually updated to fully reflect the current government guidelines on safety including PPE.
We ensure all staff are tested routinely.
Our Covid-19 policies are available to view on request.

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