Dundee, Angus
ARE YOU LOOKING FOR AN HONEST, RELIABLE AND AFFORDABLE, POLICE CHECKED* DOMESTIC CLEANER IN THE DUNDEE AND ANGUS AREA?
Time For You have been operating for over 22 years and during that time we have become trusted as the largest providers of domestic cleaning and ironing services in the UK.
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148 customer reviews
Emily Morrison
I am extremely disappointed in this company. I contacted the company initially as I know that the town I live in is quite far from the depot. After assuring me that the area was covered I met with Alan and he again assured me that there were several cleaners who would cover this area. The service sounded excellent and Alan seemed extremely professional so, feeling impressed and encouraged, I proceeded to sign the contract and provided my bank details. I was assured at this point that no money would be taken until I had a confirmed start date with a cleaner. Alan then contacted me less than two days later to say he had linked me with a cleaner and she would be in touch.Well... The days ticked by and I hadn't heard anything so I contacted Alan again and he apologised, and said he would chase up the cleaner immediately. Just a miscommunication, I thought, no problem. Well that was the first of many I'm afraid to say. A few more days passed with no communication and then on checking my bank account I noticed that nearly 80£ had been taken for a 13 week block. I again contacted Alan who provided me with the details for the cleaner so that I could Contact her myself. Well when I did (and she was very nice on the phone) she had no idea who I was and had been given the details of a completely different customer!! She then said that she would be in touch shortly when she had figured out who I was. And as per standard for this company, again I was left to be the one chasing this up a few days later when she had not been in Contact. Then after he looked into it the cleaner told Alan that it was basically not worth her time to come all the way to my area for two hours a week. Honestly the communication both internally and externally of this company is abysmal. After that, Alan said that actually there were no cleaners available for the area and I could either go on a waiting list or receive a refund. So I opted for the refund after pretty much feeling fed up with the company. Provided my bank details and then..... Surprise surprise... Radio silence. I contacted Alan again two weeks later to say I had not received a refund and he assured me that it would be paid the following day. Well now its nearly one week on and I still haven't had a refund and nobody seems to care. I understand I am a small and insignificant customer to you but as a mother to a young baby I could really have done without the stress of Continually chasing when nobody really seemed that interested. complete waste of time More...
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Raymond Linch
Avoid at all costs as it will cost you dearly! My wife had just given birth to our baby son and needed help at home with cleaning and ironing. Time For You promised the same regular cleaner (never happened) and took £154 deposit for their up-front admin charges. The two different cleaners sent were awful, poor ironing and the cleaning was so bad that I had to re-clean the house after their visits. One of the cleaners even hoovered around shoes left on the floor without moving them! We cancelled the contract within 3 weeks but Emma the manager from TFY refused to hand back the admin charge which covered 3 months. A truly awful experience. TFY seem pre-occupied in profiteering from the upfront deposits, than listening to customer comments and complaints. More...
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Stephanie Marx
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Louise Joyce
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Cath Dyer
Having had a couple of poor experiences with cleaners we were looking for a dependable company and Time for you was suggested by a friend. From the beginning we were very impressed by the friendliness and professionalism of Lesley and her team. Our first cleaner left because she found another job with hours that suited her better, but both she and our second one were excellent, did the job, couldn’t be faulted and were a delight to have in the house. Because of Covid we have not had a cleaner since March but as soon as we feel ready to have someone back in the house we will definitely contact Time for you again. I highly recommend this company More...
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Ann Leigh
Very impressed with the service that was given. Would definitely recommend this company. I am very pleased with the quality of the cleaning.
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Catriona
Recently started with time for you ayr ,very simple process to get up and running and Andrea my cleaner is a godsend ,highly recommended
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Mrs. Stedman
First visit to assess house and service required was efficient and friendly
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Sean O'Sullivan
polite and very informative when discussing the works.
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Lynsey
Really lovely, friendly service :)
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Fiona Martin
After a chat at my home I completed the DD mandate for a quarterly charge (£126.50) and agreed to a weekly clean costing £30 payable direct to the cleaner. The cleaner sent to me had absolutely no idea how to clean. My kitchen was completely untouched as were a lounge and two children's bedrooms. Toilets had also been avoided as had most surfaces. In fact all that I could see was that a rug had been hoovered and a TV cabinet wiped down. I had already paid the lady in question in cash before I looked around as I had been told by this company that they fully vetted and that they trained their staff. The lady in question also I realised had only been there 2 and a quarter hours instead of the 3 that had been agreed and billed for. I immediately took photos and sent them to Time For You. The response I got was an admission that after my original cleaner cancelled they sent a young lady who they had not trained and had not worked for them before. They admitted that she was due to do a clean under supervision the next day to check her ability. I asked to cancel my contract and for my money back as I had completely lost faith. I have after a week had my direct debit refunded however they refuse to refund the £30 as I am expected to "take it up with the self employed cleaner I paid". I have asked what on earth the £126.50 admin charge is for if not to be the intermediary in a situation like this but have had no response. My advice is to save yourself an "admin fee" and employ a cleaner yourself! More...
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Lise
Great first visit with Nicola who explained the service for us - we cannot wait to be matched with a cleaner as the service seems great !
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Peter
Excellent experience.lmmediate response to my inquiry for a cleaner.Cleaner found within hours.First clean to start this Fri
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Charlotte r
Unfortunately I was not at home on first Consultation and they persuaded my partner to sign a 3 month contract unknown to him. I’ve had to pay £117 in administration charges just to cancel after one clean. I think the £3.50 they charge hourly is not warranted as I don’t see what service the administration provide. More...
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Peter Barnzley Armitage
Some guy and round and binned me into signing a blank page pretending it wa so his boss would know he’s been. Yne. Later my missus got a copy of a contract Thai I signed and I’d agreed to pay him 3 months up frot. I looked at reviews what happens is they don’t turn up and when you ask for your money back you get blanked. Good job my old boys a topjudge I’m hopkngvtheyvtakenme to court so I can take his houae off him lolI. fancy a good laughTo the person who sent tne reply. Yes indeed the page was blank. I signed a blank page on an I pad I was conned in to it. He diss not show me any contact and said it was for his boss to see he had been. A snidey trick. Then the contract is attached to it after wards. Common practice in your company it seems. You get people to pay for all the cleaners up front and they don’t turn up. You are a con men and id love to see you in leave me alone as I don’t want your theives and con men in my house. Bunch of creeps. Warning. Do not go near this lot they are a bunch of crooks More...
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terry bamford
The cleaner, Julie, arrived on time and worked safely and efficiently
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miss Robinson
I haven't had a visit from the cleaning service yet so i can only rate the initial meeting
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David Jones
We have been very satisfied customers of timeforyouglasgowsouth for a year. Michelle is a very good cleaner and is very thoughtful in how she works. We have found Time For You most helpful, and, during this coronavirus upheaval, most honest in their financial accounting. They are an extremely well run business, I wish many others were like them. More...
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KEN VOLLER
We have been so pleased with the service given by Kennie and his team at the Glasgow South branch, particularly Samantha who came in on a weekly basis to look after my father. She always had time for him and would make sure that he was happy with everything that she did. The house was always spotless and Samantha’s attention to detail is second to none. Very professional and reliable and I have no hesitation in recommending Time For You More...
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Nicole Donnachie
The team at Time for You Glasgow South were amazing to deal with. Really listened to what I was looking for and matched me with my amazing cleaner Lynn who always left my flat looking spotless - nothing was a hassle for her. Would recommend to everyone!
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Maddon
Brilliant experience so far. Organised and very responsive. Kind and thoughtful customer service.
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Elise C
I used the services of the Hemel Hempstead branch. I have nothing but positive things to say. Their customer services was always spot on with very speedy, polite and helpful responses to any of my questions. My cleaner was Adele who was fantastic. The only reason I’ve ended my contract with them is due to unforeseen changes to my current employment. More...
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customer
Excellent company- sorted cleaner almost immediately. Professional throughout. Have recommended to friends. Thank you
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karen burdett
Very organised and thoughtful Maintained social distances
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customer
The administration from the office could have been better but the cleaner was fab.
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Leah Hosie
House Cleaning
Remarkably quick and easy to get organised. Would recommend.
Shakil Kamal
Great, she had a tough job. I should have put 5 stars. Finger slipped.
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Kel Harvey
I signed up with Time for you North with Amanda and Shaun, really friendly pleasant people who totally understood what I required and sent me Jackie. ..the Jedi of cleaners. She is a total godsend and has made my home lovely fresh and tidy. The kitchen and bathroom have never looked so good. My carpet is immaculate. Jackie is v indepth and takes the time to get all items moved, cleaned and out back. She is friendly and easy to talk to and a credit to the firm. I hope yo worm with her and the company for the foreseeable future. More...
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Paula Burke
I can't recommend this service highly enough. Chris was very accommodating and thorough. Very straightforward. I am so amazed at how quickly he arranged a cleaner for me. The communication is fantastic and the whole experience has left me valued. More...
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Ann Lonie
Annette from Time for you came for first time today and did a great job!! Ann Lonie
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Rebecca
What a service, received a phone call very quickly after my enquiry. Visited for a chat convenient to me, very kind and efficient. Within an hour had matched me to a cleaner in my area who will contact me over the weekend. Absolutely fantastic service thank you More...
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Michael McCrimmon
Very professional service, easy to arrange and affordable
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Joanne Weir
I have had several housekeepers over the years with a different company, and although this was my first visit from Time For You, I couldn't be happier. Ellen went above and beyond what was asked of her. Her work is first class, while Marieannette, the owner ,handled all the details in a very professional manner which I found very reassuring. Highly recommend this company. More...
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Don Welch
The lady that explained the service you provide very clearly to meI am happy to proceed with your serviceD welch
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Jackie
Really happy with Time for You, very professional from the initial consultation visit through to being assigned a cleaner. Really happy with my first clean and looking forward to having more spare time, as a working Mum there never seems to be enough hours in the Day! More...
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Catherine
Nicola was a delightful lady. She was professional, efficient and clear. She inspired confidence and we were happy to sign the contract.
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customerpat Corkish
I havent managed to contact my cleaner yet but found justin very good and felt cared for and understood. We have been trying to speak to each other
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Jude Caughey
Very pleasant and quick at doing a good job. A slight problem with vacuuming but was easily sorted. Was happy to sign up for a cleaner twice a week.
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Lucy Lock
Great service and an excellent for clean.
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Customer
So pleased with the cleaning we received this week. Was amazing. Thank you.
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customerR Wratten
Great. Having discussed the matter we do not mind having to cleaners at once.rob wratten
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Sarah
They wanted my account details and told me there was a 3 month severance period ie that I would have to pay for 3 months even if I decided not to continue. I replied to their email of a contract to say I had decided not to proceed only to find it bounced back as a no reply email. There was no contact email address given and the contract only gave a postal address to respond to More...
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customer
Linda you are lovely and look forward to meeting our cleaner
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Jonathan Griffiths
Would highly recommend using Time For You Stoke on Trent. Phil and the cleaners have an attention to detail to make sure everything is done to the highest of standards. Great customer service too.
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Shelly
Time for You has always been so helpful and I’ve used the team and services for many years now. Carol who manages my area has always been very friendly, helpful and regularly keeps in touch. I’ve recommended them to my friends too and are a big help to my needs. More...
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customer
Linda is lovely. She is kind, polite, informative and very open to what your cleaning service should be. I would highly recommend Time for You Cleaning.
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Carol Cadman
Absolutely changed my life! Some people think having a cleaner is a luxury but by using Time For You it really did give me extra time in my busy life to do far more enjoyable things which is priceless! It is wonderful to have the whole house cleaned in one go rather than a bit at a time which was what I was doing. Professional, trustworthy and a great job done - I have never looked back. Don't hesitate!! More...
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elaine brereton
Time for you Stoke is a great company to work with. It's run by a really nice guy Phil Wright. I have worked with Phil for 2 and a half years and he has been very good at finding work for me in suitable areas and to fit in with my existing jobs. I have a lovely, established clientele who all trust me with their house keys. More...
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Louise
Signing up with Phil at Time For you Stoke-on-Trent was so easy, it has totally taken the hassle out of cleaning. His friendly and professional approach meant that I was introduced to a cleaner who is really suited to me. My regular cleaner, Jayne, is brilliant. I couldn't do without her. Her attention to detail is second to none. She's reliable, friendly and instinctively just knows how I want things done.Being with Time for You means that I always know that I will get great service, even on the odd occasions that Jayne is unable to come. More...
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Lou
I have had a fantastic customer service experience throughout my time with Time for you Fife. My cleaning is always to the highest standard and I can rely on Hazel and Ralph to provide me with any help required. I really appreciate there concern for customers during this difficult time. We recieved a personal phone call to discuss our options which I have to say made me feel as a valued customer hence the need to leave this review. Time for you Fife are 100% customer focussed. Thank you Time for you Fife. More...
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How long have you been in business?
TIME FOR YOU are the UK's largest Domestic Cleaning company and were founded in 1998.
Do you bring your own equipment and supplies?
We can either bring supplies or use yours. Most clients prefer us to use theirs as this avoids cross contamination.
Why should our clients choose you?
All of our cleaners are reference checked, police checked and interviewed in their own homes. They are all dedicated to looking after your home and making your home feel fresh and loved.
Domestic Cleaning
We are a local house cleaning company that provides cleaners and domestic cleaning services to private houses and homes in Dundee, Broughty Ferry, Montifieth, Carnoustie, Montrose, Arbroath, Brechin, Forfar and the surrounding areas, covering postcodes DD1, DD2, DD3, DD4, DD5, DD6, DD7, DD8, DD9, DD10 and DD11.