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Fuse systems

Comber, Ards District, Down

(131)
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‘19 Certificate of Excellence, 2019

About

Fuse Systems formally Integrated Systems (ISYS-NI) is an approved Security, Fire, Automation & AudioVisual provider that supports both residential and commercial clients across the UK and Ireland.

Fuse Systems was founded in Newtownards, County Down and has over 30 years of combined experience in the Security, Fire Automation & AudioVisual solutions.

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Reviews (131)

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5/5

131 customer reviews

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19 January 2021

Not very good from start to finish! System never worked properly and they used my existing network without telling me as they couldn't get their equipment to work properly.

16 December 2019

Great experience, very professional. I would reccomend this company ....

Reviewed on Google Maps

16 December 2019

Answered all queries quickly and professionally. Easy to deal with. I would definitely recommend Fuse systems.

Reviewed on Google Maps

16 December 2019

Thanks to all involved at Fuse Systems for the great job in upgrading and installing the new intruder alarm system. Ross was great and very professional in understanding and meeting our requirements. Graham was also very capable and neat and tidy in carrying out the installation work. Everything is working well and we are very pleased with the system and the effectiveness of the mobile app in particular. Super job and great service. More...

Reviewed on Google Maps

16 December 2019

Have to say the service we've received from Fuse is exemplary.No task was to difficult and the attention to detail and compliance was first class The Fuse team reacted to the needs of our business in a professional manner and smoothly rectified any/all problem we'd encountered. Together with the excellent service we consistently received, Fuse were competitive with the quotes and delivered on all elements of the agreement I have no reservations about recommending the business thoroughly Michael Sloan East. Belfast Mission More...

Reviewed on Google Maps

16 December 2019

Brilliant service from Fuse. Patrick had someone out the same day I phoned. No hanging about with these guys.

Reviewed on Google Maps

30 November 2019

Excellent service with really great help and advice especially from Ross.Thanks.

Reviewed on Google Maps

27 November 2019

Fast efficient service

Reviewed on Google Maps

25 November 2019

Amazing service - called back within 5 minutes after 10pm on a Sunday night & taked us through our alarm problem. Resolved within minutes - highly recommended.

Reviewed on Google Maps

22 November 2019

I phoned three different companies yesterday regarding a fault with our automated doors. Fuse was by far the most knowledgable and professional. Engineer called out the following day as promised. Problem fixed and price as per quotation. Thank you! More...

Reviewed on Google Maps

21 November 2019

Great service from start to finish. Ross explained everything for me and now I feel more comfortable in my new home thanks to Fuse Systems. Highly recommend

Reviewed on Google Maps

21 November 2019

Great service from start to finish. Very professional local company. We will certainly be using them again in future.

Reviewed on Google Maps

14 November 2019

Andrew from Fuse Systems fixed and serviced my alarm in my house and did a great job. Its been a pleasure dealing with this company .. very professional and helpful

Reviewed on Google Maps

14 November 2019

A very fast professional service by a great company who answered all my questions, one very happy customer here

Reviewed on Google Maps

14 November 2019

Fantastic service from the guys at Fuse! We were recently let down by our existing provider, a quick phone call to Ross and an engineer had been booked. Problem fixed quickly and efficiently. Highly recommend Fuse! More...

Reviewed on Google Maps

14 November 2019

Great service from start to finish. Very professional local company. We will certainly be using them again in future.

Reviewed on Facebook

31 October 2019

Ross was very under standing in my needs

Reviewed on Google Maps

31 October 2019

Excellent service from everyone at Fuse from the quotation process through the installation and commission of both my daughters and our alarm system. Happy to give this 5 star recommendation and would highly recommend. thanks again to everyone at FUSE. More...

Reviewed on Google Maps

28 October 2019

Absolutely fantastic service from Fuse. I didn't know what was wrong with my alarm system, but they sorted it out in no time at all. Only had to wait a day for them to call out, and the service was fast and friendly. The young guys name was Nathan, and he couldn't be more polite or knowledgable. Highly recommended company. More...

Reviewed on Google Maps

28 October 2019

Top products. Great friendly sales team, highly recommended

Reviewed on Google Maps

28 October 2019

Installed a CCTV system. First class product and friendly, professional staff. Keep up the great work!

Reviewed on Google Maps

28 October 2019

Excellent and superior service!

Reviewed on Google Maps

28 October 2019

Been dealing with fuse for many years now and can't fault there service and products

Reviewed on Google Maps

28 October 2019

Great reseller and installer of audio visual products and unified communications solutions. Would recommend.

Reviewed on Google Maps

28 October 2019

Great service. Highly recommend. Have used Ross and Paddy numerous times and will continue to do so. Pleasure to work with.

Reviewed on Google Maps

16 October 2019

I have no hesitation in recommending Fuse Systems to any prospective customer. They installed a new alarm system in our home. Very professional operatives. The system been operating perfectly since installation. We are a very satisfied customer. A 5 Star rating from us. More...

Reviewed on Facebook

24 September 2019

Great company to deal with, very professional. Ross quick with replies and quick to give you date and time to get work done. Have used fuse 3 times now, cctv install and maintenance. Used at home to fix alarm system and install new sensors and testing. Nothing ever a bother- highly recommend More...

Reviewed on Google Maps

8 September 2019

Ross was great. Very knowledgable, friendly and responsive to messages. Would highly recommend!

Reviewed on Google Maps

17 August 2019

Professional company using only the best of products got my alarm serviced and app put onto my phone so I can now turn my alarm of and on wherever I am in the world and monitor my motion sensors that went of etc also 24hr service line available unbelievable thanks guys

Reviewed on Facebook

30 July 2019

Ross is a top man - prompt friendly service and very happy with my security camera installation. Thanks again for your help!

Reviewed on Google Maps

30 July 2019

I have just had security cameras installed by this company. The overall experience was outstanding. From my first contact with them I was treated exceptionally well. Everything was explained in great detail and I was informed when the engineer would be arriving at my property. Nathan the engineer who installed my cameras was highly experienced in his line of work and nothing was a bother to him. He even spoke to my broadband provider to get a problem solved. I would recommend this company to anyone who is in need of security systems on their property. A big thank you to all at Fuse Systems and especially to Nathan. Sharon Davidson More...

Reviewed on Google Maps

30 July 2019

Quick and efficient service and take over of previously installed alarm unit for my home. Friendly and knowledgeable engineer. Many thanks.

Reviewed on Google Maps

30 June 2019

I had an issue with my alarm whereby it would spontaneously alarm every 5-10 mins, which was very distressing for both myself and my neighbours. I contacted the company who fitted the alarm and they told me how to disable it, but couldn’t send anyone to look at the alarm for over a week. I contacted FuseSystems, and they sent an engineer named Nathan over 48hrs later. He was very friendly and professional, and fixed the problem for me quickly. The whole company has been an absolute pleasure to work with, and I would heartily recommend them to anyone in the area. More...

Reviewed on Google Maps

30 June 2019

Very happy with service provided by Ross and his team - professional, courteous and got the job done at short notice. Highly recommend.

Reviewed on Google Maps

30 June 2019

I had an emergency with my home alarm system and Ross very kindly arranged an urgent call out and the issue was quickly resolved. Thank you for your professional, efficient service. More...

Reviewed on Google Maps

30 June 2019

Excellent service from initial consultation to insulation.Kept up to date with what was going on and when.Very professional clean and tidy. Excellent explanation of how system works given.Could not fault this company. More...

Reviewed on Google Maps

12 May 2019

Ross and Nathan from Fuse systems provided a great service. Answered all queries quickly and professionally. I would definitely recommend Fuse systems.

Reviewed on Google Maps

5 May 2019

Had our alarm serviced and battery replaced by Nathan from Fuse Systems. Arrived when he said he would and had everything sorted in no time. Explained everything to us and is looking into future upgrades. Should add that staff from the first phone call were also extremely helpful and friendly. Would definitely recommend the company! More...

Reviewed on Google Maps

5 May 2019

Great to work with. Very professional, efficient & friendly. Showed up on time and worked hard to get the job done. I would have no hesitation in recommending Fuse Systems. Thank you.

Reviewed on Google Maps

30 April 2019

Good bunch of guys clearly very good at what they do. Never had an issue and always willing to help no matter the time of day. Highly recommended

Reviewed on Google Maps

26 April 2019

From the first phone contact with this company we felt they were the right ones to put our alarm system in. They are friendly, helpful and really good at what they do. Our system was installed quickly and efficiently and hasn't given a moments bother. We've really found peace of mind with the phone app too when we're away from home. To sum up, they're good at what they do. If my daughter was getting an alarm fitted I'd know who to recommend highly. More...

Reviewed on Google Maps

26 April 2019

From the first phone contact with this company, we felt they were the right ones to put our alarm system in. They are friendly, helpful and good at what they do. Our system was installed quickly and efficiently, and hasn't given a moments bother. We've really found peace of mind with the phone app too, when we're away from home. To sum up, they are good at what they do. If my daughter was getting an alarm fitted, I'd know who to recommend highly. More...

Reviewed on Google Maps

26 April 2019

Ross and nathan did a fantastic job. Very professional and booked us in within a few days as we had an urgent security. Ross was very intuitive of our needs as was always in touch before installation. Recommend this company as excellent service. Thank you. Marie Ogle More...

Reviewed on Google Maps

26 April 2019

A great company to deal with. They were pleasant to deal with over the phone, came on the day and at the time arranged. Nathan who came to service my alarm was a pleasant well mannered young man who went above and beyond the brief. I have an older alarm system and it threw up a few more problems than anticipated but not a bother to Nathan. He got everything up and running despite the unexpected issues. Surprisingly even with the extra time effort and work the bill was as originally quoted . A great job well done Nathan. Im a 100% satisfied customer. More...

Reviewed on Google Maps

26 April 2019

Good bunch of guys clearly very good at what they do. Never had an issue and always willing to help no matter the time of day. Highly recommended

Reviewed on Google Maps

16 April 2019

Extremely happy with the service from Fuse. Patrick and Ross are incredibly friendly, and really know their job inside out, as well as being flexible, and very helpful. It took no time from booking them until our whole house was done, finished in a morning! The whole system was put in without any damage to our decor, and has run perfectly for years since it was put in. Couldn't recommend this company more highly. More...

Reviewed on Yell

30 March 2019

Great service, Nathan arrived on time and worked well until the job was completed. Will be recommending to family and friends.

Reviewed on Google Maps

30 March 2019

Highly recommended. After a few teething problems with the hardware, all sorted very quickly. Ross is very enthusiastic and no matter what time day or night he will help you.

Reviewed on Google Maps

27 March 2019

Arranged a complete overhaul of our alarm system with Fuse Systems. After an initial visit and assessment we arranged for the work to be done. Nathan arrived bang on time and got straight to work with the minimum of fuss. Installation was done very quickly and Nathan ran through the settings with me to ensure everything was working fully. The work was carried out quickly and efficiently and full instruction given. A minimum of mess and tidied up after. Would recommend this firm highly and it's all backed up with a 24 hour call service. More...

Reviewed on Google Maps

28 February 2019

A neat, tidy and professional job completed, topped off with a very polite and helpful employee. Highly recommended!!

Reviewed on Google Maps

Q&As

At fuse we take pride in the service we supply everyday. We love to deliver this service to every customer we have big and small alike. Fuse engineers are fully trained and vetted and failed to deliver our engineering services across northern Ireland

The partners of fuse are engineers are heart but thought they could offer a better service than some of their previous employers and bringing a reliable, engineering and customer focused business to the market this has seen use grow bringing much needs employment to Northern Ireland

Fuse offer you an unrivalled 5 star customer service experience with 24/7 coverage 365 days a year. We pride ourselves on offering the highest level of service to every customer. With our expertise we will always be able to supply a solution to any problem presented.

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