Welcome to Fantastic Cleaners, your top choice for expert cleaning services in London. We know how important it is to keep your home or office spotless, and we're dedicated to delivering the highest quality with each service. Our focus on detail and commitment to excellence ensure that we meet and exceed your expectations.
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3495 customer reviews
Dameion Phillip
Hi there my name is dameion you have send one of your employee to clean my carpet mr Filip Andonov he did a great job thank you very much
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priya gupta
Oh, there is no way I can rate them 0 star. PLEASE STAY AWAY FROM THIS FRAUD AND UNPROFESSIONAL COMPANY They are a fraud company. Saved my card details while doing service payments and then Deducted multiple transactions from my card without even asking me. Call in their customer complains section no one picks up, call in new sales section even in the middle of night you will get response. No one is taking ownership of the complaint. Sold me their annual membership but no bandwidth to look into the concerns. Seriously no reply to email, on call they say complain department will call you. It's been 2 weeks no one called. Interestingly I am getting so many promotional calls and the moment I talk about fraud transactions they hang up. Their removal guys even created so much of fuss about entire thing complaining about the things which were already agreed. They even made 2 big scratches in front of our eyes. And when we told them they said we didn't do that. Company even sold us insurance without taking our consent but when we asked for claim they said we need proof. Are we expected to install cameras in the entire house ? Poor, unprofessional and fraud. Good at promoting themselves ,but unfortunately uses clients card details without consent and takes no responsibility of any services done. Posting this review in a hope someone from their company atleast after reading this will take a complaint of their clients seriously and refund my money back which they deducted without asking. And also the insurance money if you can't settle the claim. Give the insurance money back if you can't settle the claim More...
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Joe Buty
We booked a move out cleaning and they changed the price by 210. So now they expect us to pay £650. This company is a scam. We were forced to pay the extortion due to our timeline. The reason they wanted more was the flat was dirty. Well what you doing booking cleaners if it’s already clean? Bait and switch. This isn’t how proper business is done. You look at the before and after on the site and expect what is advised, then when they show up to clean they try and fleece you because it’s dirty. Avoid this business of low repute, or be ready to be taken for a ride. The broke the glass on the oven door. They left a stain on the stairs of the common entrance. More...
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Brandon Hardy
Absolutely appalling Service from Fantastic Services. We went through them for an end of tenancy clean, which was absolutely abysmal. The check out report pointed out countless areas where cleaning was missed, we are being charged by the Landlord for another professional clean, and Fantastic Services are just the cause of a massive headache and £400 down. They are impossible to contact, you have to trawl through the countless automated options on the phone, and you might just be lucky if you ever get a call back I wouldn't recommend them to anyone. If you hire them for an end of tenancy clean, be prepared to be double the amount down than you were at the beginning. More...
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Balori Makeup
Absolutely avoid this company. Booked 3 hours cleaning. First cleaner absolutely didn’t bother turning up at all and second cleaner few hours later arrived, spent half hour taking pics of my property and sending God knows who! Then tells me she can’t do the job. I had to get her to delete the pics but they possibly sent some potential thief to my property! Absolutely avoid this company. They do not have professional cleaners on their payroll they just improvise! More...
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Cristina Bondac
Never again!! I booked theyer services and they took 333£ , they didn’t tell me that all the services I chose will be done separately like one today one tomorrow etc they call me and let me know about this 20 min before my appointment, I ask them to give me a refund for the rest of services and just keep the cleaning for the day I arrange. The cleaner come stayed for 1 hour 40 min and the refund I got from them is only 243£ !! Excuse me 90£ for 1 hour and 40 min ? The cleaner said is 11£ per hour! They not professional at all ! More...
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V Matthai
Fraud company DO NOT USE! Having used the end of tenancy cleaning service, the cleaners provided could not speak english, extremely aggressive to owners of flat to the point of requiring a police report, utterly incompetent. Did not finish the job and ran away after being called out for poor job, left the apartment in a terrible condition. The workers provided mentioned they were illegal workers. When cleaning was reported to Fantastic Services, company failed to apologise and provide refund or even re-clean something they clearly had written was expected to be done if not met standards. The service was extremely overpriced, cleaners did not have correct cleaning materials. Fantastic services in a fraudulent company and require reporting to UK trading standards. More...
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Emmanuel
Crap and underwhelming service Hustled into the service by the agent calling multiple times. Left underwhelmed by their method of “dry cleaning” upholstery which is merely an irritating “perfume” type spray and wipe with a cloth which I could of done myself. I still have dirty upholstery and have sent them pictures of these. I’ve had my stuff properly dry cleaned by other companies like Regency in Greenwich and they’ve actually manage to remove dirt. I’ve tried unsuccessfully to call them to get a refund and have my membership cancelled but it is rather impossible to get someone on the phone. Once they have your money you’ll meet an automated line. Instead the prefer to engage by email only. Despite asking them to refund my membership fee (was told by someone called Amy on a recorded line this will be no problem if I change my mind) I am still left out of pocket. Amy suggested I would receive 59 GBP rather than the membership fee of 89 GBP if I cancelled within two weeks. When I contacted customer services they initially said I would only receive 45 GBP back before I referred to the call with Amy. BTW, I still do not have this cash back. Further, I also asked for a partial refund due to the service being incomplete. I sent pictures to them where you can clearly see the “dry cleaning” has in fact not cleaned anything and there remains a dirty patch on my sofa which they acknowledge on email and my ottoman bed frame still maintains dirt that pre-existed post their effort. An offer was made for a partial refund of 80 GBP then they suggested it would be better if a technician re-attends. I suggested I did not want to use them again and would prefer a refund, which they suggest could now by c100 GBP but only if I amend/remove my factual negative post about my this adverse experience. Note at the time of writing no refund is forthcoming. To summarise: (1) I have not received cash back from a membership they said I could cancel on a recorded line (2) their ability to dry clean/clean is overstated and (3) they won’t refund you cash despite acknowledging issues if you tell the truth about their service. I traded 7 emails with them yesterday alone. This is far from a fantastic service. Would not recommend. AVOID. More...
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david
I recently hired Fantastic Cleaners for a deep clean of my home, and I couldn't be happier with the results! From start to finish, the experience was nothing short of fantastic.
Firstly, scheduling was a breeze. Their customer service team was incredibly accommodating, finding a convenient time slot that worked perfectly with my busy schedule.
When the cleaners arrived, they were punctual, courteous, and equipped with everything they needed to get the job done efficiently. They didn't miss a spot, tackling every nook and cranny with precision and care.
Not only did they leave my home sparkling clean, but they also used eco-friendly products, which is something I greatly appreciate. I wholeheartedly recommend Fantastic Cleaners to anyone in need of a top-notch cleaning experience!
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Adam Best
I cannot emphasise enough that no-one should use this company. There is zero accountability as they obviously use a legion of contractors without any stake in the company’s reputation. What should have been a simple, two person clean in one afternoon became a stressful, prolonged negotiation over several weeks and the end result is one person coming to do half a job, with Fantastic having held our payment since before the first aborted attempt to complete the contracted service. We engaged this company at a hugely stressful time when we were moving home. I’m sure a lot of folk do similar. They made a really simple engagement a really difficult and stressful one, compounded by untruths from their contractors and an incomplete service. I would recommend anyone use anyone else and I would recommend that in the strongest possible terms. Utterly, utterly inadequate, expensive and a load of unnecessary stress. Avoid. Avoid at all costs. Dreck More...
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Caroline Bennett
Very nice man did a very good job... but expensive compared to some other companies. b
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Lelia Roche-Kelly
Georgio did a great job. Thank you
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Laura Tagatac
Ivan was great! Super efficient and left my area rug and foot stool looking like new
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Christian Keys
Ivan did a great job. I would highly recommend him
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Samirah Shah
Carpets are clean and refreshed, friendly and professional service. Would recommend.
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jennifer o
My carpet was cleaned really well, the dark marks and stains are removed. The carpet is almost looking new. Luis did a very good job, thank you
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True Women
She listened and completed all tasks very well. Thank you
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Richard Dean
Brilliant cleaning, on time and speedy service. Thanks you very much.
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Becca C
A huge thank you to Biser for the most amazing job cleaning our cooker. It looks brand new!!
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Mike S
Arrived promptly and cleaned as requested. Amazing to see the colour of the water. There’s a reason you should wash your carpets regularly!!
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PsalmTwenty3
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Walaa
The cleaner did great job. Will book her service again.
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Pragati Somaia
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STazo
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Victoria Attwooll
Great service.
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Борис Илиев
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Rayomand Gilder
Ivan did a good job
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Abubakar Boyi
Got my carpet cleaning done by Georgie, lovely guy and really good job done, left the carpets looking spotless and removed some tough stains left by some messy toddlers.
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Luca Franchi
Oven cleaner was prompt and efficient.Like new!
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Chris
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Raj Kohli
Ivan was incredible! Top marks for the cleaner. Felt fantastic services have been very salesy with me lots of calls trying to upsell, which is the reason this is not 5 stars
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Russell Deathridge
Excellent service, quality and cleaner. Georgie did a thorough job - I especially in the hall carpet. Highly recommend him and Fantastic Services
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Soulla Kokkinos
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Anna Au Yeung
Fantastic service, cleaner came early and done a marvellous job with the kitchen and bathroom as asked. Left everything sparkly:) Thank you.
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Katya Peremanova
I'm happy with the service; very friendly, helpful and a great result (clean carpet)!!!
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Alexandra Derbyshire
Such helpful and charming handiman. Very happy with my curtain hanging. Thank you.
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Savanna Harrington
Amazing service!!!! Easy to book, easy to pay, great communication. The mattress clean itself was so speedy with excellent results. So happy I signed up for a whole year. Thank you!! See you soon More...
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Rob Dyson
Irina was great! She did a fantastic and quick job of cleaning my flat, and gave me some recommendations on cleaning products.
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Silver Birch
Very happy
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Ruby Paramanathan
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James Ross
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pavan bachra
Excellent experience would 100% recommend. Aldo was very lovely and professional.
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Bethan Griffiths
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Anat Hoida
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ANDREEA CARAVETEANU
Ivan did fantastic job! Very professional and quick! I couldn’t recommend him more!
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Nadim Traboulsi
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Janette Charles
A good job done. They listened to my specific requests and were friendly and efficient.
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Ruth Peacocke
Very happy customer!
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Ami Mehta
Really pleased with the carpet cleaning . Came on time and was helpful with moving the stuff around . Will definitely use them again Carpets still a little wet so picture doesn't do justice
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Le Lal
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How long have you been in business?
Рeputable team of cleaning technicians, that provide a wide range of services for the home and office since 2009.
Do you bring your own equipment and supplies?
The fantastic cleaners are fully trained and experienced. For the more complex professional cleaning service, we deliver certified technicians, professional cleaning gear and high-end detergents.
Domestic cleaning service
You can forget about all your domestic home cleaning chores. We will take care of your cleaning on a regular basis so you can simply enjoy life. Book a fantastic cleaner for regular visits.
What Does The Fantastic Domestic Home Cleaning Service for London Includes:
NOTE: Have in mind that if you as clients have any special needs, then you can always share them with us. Also, the cleaning check-list can be customized to fit your own domestic needs.
• Bedroom: dusting of all surfaces in reach, change of bedding, mirrors wipe and polish, empty bins/change bin bag, hoover and/or mop the floor, making sure skirting as taken care of.
• Bathroom: sanitise all reachable surfaces, clean the shower cabin and/or bathtub, sanitize the toilet, clean mirrors, mop the floor, empty bins/change bin bag.Kitchen: clean and sanitise all surfaces, clean hobs/splash-back, clean microwave, vacuum and/or mop floor, empty bins/change bin bag, clean skirtings.
• Living room: dusting/polishing all reachable surfaces, wipe dust and dirt from furnishing, empty bins/change bin bag, hoover and/or mop the floor, clean skirtings.
• Hallway/Staircase: dust all reachable surfaces, clean skirtings, wipe banisters, hoover and/or mop the floor. Upon request the fantastic cleaners can wipe windows from inside, fold/organise clothes water plants, feed your cat/dog, do the laundry, hang and iron it.
One-Off / Regular Domestic Home Cleaning:
If your property needs a one-off deep clean, then we can deliver a team of fully equipped fantastic cleaners. If you'd like to get regular domestic cleaning, then we can appoint a dedicated housekeeper who will take care. Keep in mind that you will have to ensure that cleaning detergents and a hovers are available. Also, you can request an initial one-off appointment with a cleaning lady/maid to see if you will be pleased with our service, and then choose to proceed with a regular domestic clean at preferential rates.
About Your House Cleaners
All fantastic cleaners of London are insured, professionally trained, and 100% ready to help you tackle even the most annoying of chores. Each London cleaner goes through basic to advanced trainings which are followed by lectures, practice and more. As a reputable London cleaning company, we monitor their work and ask homeowners/tenants/landlords(you) for feedback.
End of tenancy cleaning
Kitchens::
• Wash and polish of all reachable work surfaces.
• Detailed cleaning inside all cupboards and drawers.
• Sink cleansing and taps and remove lime scale and polish if required.
• All wall tiles are to be de-greased, carefully cleaned and polished (if mould growth is present it will be removed from between grout).
• Clean oven internally to get rid of built up grease as well as cleanse all exterior, including polishing of any external chrome.
• Clean and remove grime from extractor.
• Clean and defrost fridges while removing all grime, mildew and food deposits.
• Cleanse washing machines inside and out. We make sure the rubber at the door is spotless. Clean soap drawers and filters.
• Clean dishwashers top to bottom.
• Clean exterior of all kitchen appliances incl microwaves
• Bins cleaning
Bathrooms:
• Shower screen fully de-scaled, carefully cleaned and polished.
• All wall tiles are degreased, cleaned and wiped (mould growth if any removed from between grout).
• Bath , basin, taps, shower and fittings.
• Toilet to be de-scaled, and brushed clean. WC seat is also properly cleaned.
• All soap and shampoo etc. are removed.
• Mirrors to be wiped and polished.
• All floors are set to be washed and sanitized.
General Domestic Cleaning:
• Dusting throughout, including: light fittings and shades, light switches, dado rails, skirting, spindles and banisters, curtain rails, wall pictures, mirrors, fire surround and radiators.
• All light furniture to be moved and carpets to be vacuum cleaned. Dust skirting boards behind furniture.
• Mattresses to be lifted and vacuumed under.
• All other floors to be washed using correct type of cleaning materials.
• All glass (furniture tops, mirrors, picture frames etc) to be cleaned with window cleaner.
• Windows to be cleaned internally. Windows sills to be wiped down.
• All doors and top of doors to be cleaned. Door handles to be polished.
• Drawers and shelves to be cleared of any rubbish (newspapers and magazines etc.) and telephone directories to be kept and stored neatly.
• Upholstery vacuumed, also cushions lifted and cleaned underneath.
• All wooden furniture to be carefully wiped clear of dust.
• Living room rug (1) cleaned
Bedrooms:
• All bedroom furnishing/storage units will be spotless cleaned top to bottom.
• Bedroom carpets are also cleaned.
As a reputable domestic cleaning company , we provide all materials, we guarantee you will get your tenancy deposit back
End of tenancy cleaning service is guaranteed.
We work on bank holidays and weekends with no extra charge
We clean the Oven as a part of the service with no extra charge
Carpet and Upholstery Cleaning comes with 25% OFF when booked with End of Tenancy
We offer same day services
The Fantastic Cleaners of London are flexible with dates, starting times and payment methods
We do free re-cleans if needed (as long as reports are filed 7 days
after the service)
Window wash and polish
Professional cleaning of your windows and exterior.
After builders cleaning
When your property renovation is complete, the fantastic cleaners will come in and clean up the mess.
Oven cleansing
A professional oven cleaning services causes minimal disturbance to people at your home, unlike off-the-shelf domestic oven cleaners which pose a risk to children and pets. The oven cleaning itself is done prompt and in a timely manner.
Gutter unclogging and cleaning
Our gutter cleaning specialists are experienced, highly reliable and absolutely professional, Yet, as a fantastic cleaning company in London, we continually assess performance on a job to job basis. Feedback is extremely important to us too.
Upholstery and furnishing treatments
The fantastic cleaners service guarantees the removal of soiling whilst never risking damage to your upholstery. As a fantastic cleaning company we often successfully clean fabric that other companies would decline to attempt.
For all upholstery cleaning our fantastic specialists use high end cleaning products, equipment and methods. All steps of the way: from initial vacuum cleaning through to choosing the wet or dry cleaning system.
Hard floor care and clean
What To Expect From Your Fantastic Hardfloor Cleaning Service?
An experienced hardfloor cleaning technician will come to your property with all the necessary professional equipment for the job. He will carefully inspect your floor to determine what would be the most suitable cleaning method. In accordance to what type the floor is:
Sealed Floor Cleaning Method
Polished Floor Cleaning Method
Only Cleaning
Carpet Cleaning
The specialised carpet cleaning is based upon specialised gear due to various types of carpets we clean. From hot water extraction to dry clean, the Fantastic cleaners will handle the task at hand.
Antiviral Sanitisation
Trusted and professionally equipped local specialists will carry out the antiviral sanitisation to you. The antiviral cleaning eliminates 99.99% of the dangerous viruses, microscopic bacteria, fungi, and protozoa that can cause disease. We use BS EN 1276 certified antiviral detergents, which are safe for your family and pets.
