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Cen-Tel Secure is a specialist in electronic security design and deployment. Cen-Tel Secure product offering includes CCTV, Access Control, Intercom and Alarm Systems. All four solutions above can be integrated to work in conjunction with each solution. Cen-Tel prides itself with being able to design and deploy the latest solution to suit any budget. Cen-Tel offers the complete service of electronic security from auditing, equipment selection and supply, project management and ongoing technical support. Whether you are looking for advice, a complete upgrade to designing a new solution for a Greenfield site, Cen-Tel can assist every step of the way. We are your partner in making sure you get the right product, for the right price and the right performance. So why choose us over other competitors? - We have over 20 years experience in providing support for large scale government and commercial infrastructures to small retail outlets - Every job is treated equally with the same level of professionalism, priority and support - Operators in the business have been the first to introduce IP cameras in many client locations dating back to 2007 - We only work with recognised brands that are backed up with long term warranties 3 - 5 years in most cases - Integrity is the value we most pride ourselves in sharing within our community and the environment in which we operate, - Our word is our bond, what we say we will do, we will do. - We provide a fully costed project whether large or small so the final price is the final price
I love meeting new people and helping them resolve their security problems. When you have valuable knowledge, you wish to share with others, it's only natural you want to do that, and if I can help someone feel safer in their home or business then I take great satisfaction in making that a reality. The level of technical difficulty in resolving a security problem is also something I enjoy overcoming. There has not been a problem we cannot overcome. Long wireless connectivity through various antennae and satellite solutions coupled with power challenging systems are just some of the issues I have faced and resolved.
I have been a serial entrepreneur all my life and it was inevitable that I would run my own company one day. That day came 25 years ago with a completely different business that ultimately led to this company.
There are many reasons, first and foremost is our own personal belief, that a transaction between individuals and other entities must always be honored despite the cost, secondly our standard of delivery is always high, we pride ourselves in keeping our word and if we say the system can deliver A B C then it will deliver A B C. Thirdly our reputation over the last 13 years we have been in operation has never been challenged. Do we make mistakes, yes we all do but what you do after the error is what counts, and we will go out of our way to make things right.
Yes we certainly provide support online and remotely three different ways via email, phone and or by logging in directly to technically support our clients. Depending on the level of support required there may be a charge but this will depend on warranty and service contract level. Mostly the service work needs to be done onsite but if the client is a little more tech savvy then a simple free phone call is sufficient.
During covid the screening process was significant and this was required for both ourselves and our clients. To ensure the safe working practices of all individuals concerned, we required a rigorous approach to covid practices in terms of masks, testing and sanitation, this was required by client and staff alike. If symptoms of the virus was present in our staff or our clients premises or people then a zero personal contact policy was adhered too. This meant longer delays for service support but during this time the risk of illness was weighed against the needs of technical support, employees and client health was considered a priority.
4.85/5.00
based on 6,888 reviews
I am extremely happy with VHB after having cameras installed at our home. The process was very easy and cameras were installed quickly. They were very professional, helpful and cleaned up after themselves. They also setup the app on my phone and laptop and gave me a quick training session. Very happy with my new security.
15 Nov 2024
Excellent service, from initial consultation through to final installation. Installer, Mathew, was very professional and had neat workmanship, he provided detailed operation instructions following installation and satisfactorily answered all our questions. I highly recommend Cen-Tel secure to any potential customer
13 Nov 2024
excellent service. high-quality product, professional installation. Installer, Mathew, is very friendly and professional, with very neat workmanship. excellent backup service. I highly recommend Cen-Ttel Secure to any potential customer
13 Nov 2024
