For Aussie pet owners, by Aussie pet owners
We’re pet people specialising in pet insurance which means we focus on just that.
Our policy is customisable, comprehensive and helps to lessen the financial impact of the costs of treating your pet if they find themselves with an unexpected accidental injury or illness.
27 customer reviews
Carmelo Tripodi
Really good customer service and the fact they have no sublimits is one of the main reasons I started with them. Glad I did and if I could give ten stars I would
Julie N
Thank you Petsy for my recent pet coverage!!! It was such an easy and quick process. Not only you were affordable but your customer service is outstanding. Thank you
Denzel Kumar
Dan has sorted out and I think Petsy insurance ha great cover for my pets I have both my fur babies insured with em.
Carissa Truong
Everything is very transparent, very pleased with the level of service as well as support given. Not what you would expect out of an insurance.
Bernard Georges
Great customer service. Better than any company I’ve dealt with and highly recommend them.
Miriam Elia
Thank you Petsy Australia for your great customer service and really empathising with us, you've gone beyond the basics. Also absolutely loving all the perks that I get from my membership! More...
Johnny Li
Really happy with the product and customer service Petsy has provided, they actually care about my pet, highly recommend.
Jason Fonseca
I went to Petsy to get some help and advice on my burmese cat. The staff are super helpful, they recommended stuff that I wouldn't even have considered. Really appreciate the service and advice! More...
Patricia Qi
Great people! Very Kind and compassionate.
Thankyou so much.
Alex Barnett
Customer service is the best I've dealt with. Seems like a young team who actually care about helping the best way they can.
Denzel Kramer
Great service and customer support. Dan is the man! He is the one that made me choose Petsy insurance
Jad Khattar
Highly recommend! Good Australian customer support and great product gives me peace of mind.
Danielle Grice
I have been really impressed with their communication and customer service.
Wayne Rowles
Couldn't be happier with Petsy they made things easy. Thanks for your fast service and professionalism.
Dave Piper
The operator who helped me with the quote was unbelievable helpful and explained everything to me so that I understood everything
Shahriyor Yusupov
Good customer service. They helped me get all I needed from the vets
V Lee
Good coverage and an amazing team of pet people. They really provide good customer service!
Terese Kerlin
The staff where very friendly and knowledgeable on the phone and I have my puppy insured with them at a great price
Sayand Sajith
Insured my pup. Best decision to choose Petsy. Great customer service!
Vanessa Williams
They go above and beyond when it comes to service. Not what I’m used to when dealing with a insurance company. Happily recommending them.
Antonio Kemppainen
Easy to communicate with, handled professionally. Really thoughtful people working on the phone. Could not ask for more. Thank you again!
Kaitlin Mason
I have found Petsy really reliable, they communicate well and they want what’s best for you and your pet.
evan bao
Dog Walking
They partner with the APDT and referred me to our dog walker as well as a $30 discount. heccctic
Kys
Impressed by the exceptional customer service and expertise of the team at Petsy. They made the process simple, offering personalised guidance and patiently answering every question.
Jules
I chose Petsy Pet Insurance because it was great to finally be able to speak to an actual person. I found a lot of the other insurance companies I phoned it was done via the app without speaking to an actual person and was it was very, very frustrating. Jenny was so helpful and friendly and that is why I chose Petsy Pet Insurance. More...
Austrine Davies
I have to share my amazing experience working with Dan and Monica at Petsy. Their passion and commitment to changing pet insurance for the better is truly inspiring. After understanding the process inside and out, I wholeheartedly recommend them to all people seeking the best care and security for their beloved furry family members. More...
Jenny Penny
Petsy has gone above and beyond my expectations. I took out a policy for our 5-month old kitten and I've been dealing with Annie who has been super understanding, clear, friendly and informative at every step. Their availability in customer service has stood out in an age when one usually battles to get through to someone to speak to for information. Petsy's coverage has exceeded all other providers I checked against and they also have no sub-limits on claims which is a massive comfort for down the track. They did a transparent pre-existing condition assessment and shared everything with me so there are no surprises and they manage my expectations amazingly. I'd be surprised if any other pet insurance providers do it this well! I'm very pleased with my choice. More...