At Citadel Agency, we are your competitive advantage when buying a property.
Whether it be locally or Australia-wide, we are agents with a data-driven approach to purchasing ensuring you purchase with ease and with exceptional results.
17 customer reviews
karen harrish
Citadel Property Agency (Jadd) came highly recommended by our mortgage broker, and engaging Jadd mid-year to help us purchase an investment property outside Sydney was one of the best decisions we've made. With three kids and full-time jobs, we were not only out of touch with the property market but also too busy to even know where to begin—our last property purchase was our family home 21 years ago. From our very first conversation with Jadd, we knew we were in excellent hands. He was exceptional throughout the entire process, helping us secure an off-market property at below-market value. Jadd guided us every step of the way, from property selection to settlement, ensuring everything was seamless—including securing a tenant and setting the right rental price. It’s still early days, but we’re confident we’ve made a fantastic investment that will help secure our family’s financial future. Thank you, Jadd & Citadel Property! Karen & Matt Harris More...
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Johnathan Zhuang
Jadd was instrumental in helping us secure a property with growth potential and still within our budgets. He was generous with his time and really helped further our education on property investing. Every step of the way he made sure we were comfortable and worked to advocate for our cause with the selling agent. We’d definitely recommend him and Citadel if you’re looking for a buyer’s agent partner in your property journey! More...
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Justin Dredge
AN excellent, thorough and professional outfit with the clients needs at the forefront. As a client, I felt valued and and heard in regards to my requests & they were followed through with an achievement mindset. In regards to property location, area knowledge and timely feedback, Citadel was a perfect match IOT achieve an investment property match. A very high benchmark and highly recommeded for individuals looking for property purchases, both commercial and private, live in or for investment purposes. More...
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Lucas
Jadd and the team at Citadel certainly know their stuff. I've engaged regularly with numerous buyers agents however Jadd is the only one that has been able to clearly communicate a data driven approach to the investment property process and leave you feeling confident you're in great hands, rather than a sales team. He was able to negotiate an off-market opportunity which has already seen significate growth in value and I know he'll be the first person I contact when looking for other opportunities in the market. Jadd has excellent communication and follow up processes as well as a commitment to the whole journey rather than taking off as soon as a property is found. Citadel were committed and were fully engaged beyond the property being tenanted. Not only does Citadel save time and money, they generate real value. More...
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Dylan Kight
Great experience from our first conversation, all the way through to settlement. Great communication along the journey and also even post purchase the communication has still been great with regular follow ups. Highly recommend!
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Abz A
Best people to deal with. They helped me buy my first investment property. Extremely happy with the results. Highly recommend!
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Abdulla - Clickpilot
What an incredible team. Working with this agency, in particularl Jadd, has been a breeze. His communication and attention to detail makes you feel so informed and comfortable when making big decisions n the property market which is usually really Scary. It was an overall professional and lobely experience. Thank you Citadel. More...
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Emily Stanton
I had the pleasure of working with Jadd and I couldn’t be more impressed with his service. From the start, Jadd demonstrated exceptional professionalism, attention to detail, and an in-depth understanding of the property market. He took the time to truly understand my needs and preferences, guiding me through the entire process with clarity and confidence. What sets Jadd apart is his ability to simplify what can often be a stressful experience. He is patient, responsive, and always willing to answer questions, no matter how big or small. His knowledge of the market and negotiation skills are top-notch, helping me secure a property that was perfect for me, all within my budget. Thanks to Jadd, I felt confident every step of the way. If you’re looking for a buyer's agent who genuinely cares about getting the best outcome for you, I highly recommend Jadd and Citadel. His expertise and dedication are truly invaluable! More...
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Dimple Singh
Jadd Chahal is exceptionally professional and has a deep understanding of the investment market. Always ready to provide valuable insights and market information, which greatly aided our investment decisions. I highly recommend him to anyone looking for a knowledgeable, trustworthy, and client-focused buyer's agent. More...
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Charbel
No one has broken down the property market so clearly while providing options and recommendations I would have never considered alone. Highly recommend!
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Imad
I had the pleasure of working with Jadd as a buyers agent and I would highly recommend him to anyone looking for a trustworthy and hardworking agent.
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ali assafiri
Used Citadel services for an interstate purchase this year. Jadd is very professional, trustworthy and looks out for your interests! Great data is provided and presented in a meaningful way. Exceptional customer engagement and really met the brief. I Highly recommend Citadel! More...
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Yusuf Yamanyilmaz
Jadd is an absolute professional, and his knowledge truly made my experience with the Citadel Agency second to none. Any question or confusion I had, Jadd was able to break it down in such an articulate way. Citadel Agency made my investment journey feel like a walk in the park. If you're looking for a top-tier property agency that delivers real results, look no further. Highly recommended! More...
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Rio Varen
Jadd was amazing to work with, found a buyer for my property and the process was seamless. Will definitely recommend Jadd to anyone looking to buy a property. Great work, Jadd!
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Annette Rowlings
Jade was a pleasure to work with, professional in his approach and communication between his clients the buyers and myself was always prompt, it was any easy process. Top notch service
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osman
I used Jadd for the purchase of an interstate investment property. I was initially a bit hesitant purchasing interstate but Jadd made the whole experience seamless and I don’t regret it at all. He has great connections on the ground in order to find the best properties for his clients. He explained things quite well and his research was very thorough. When the time came to buy a property, he used his connections and negotiation skills to put my application first and I was able to successfully buy the property in a hot market. Would highly recommend More...
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Afshin
I had an excellent experience with Citadel Property Agency, especially thanks to Jadd. He is incredibly supportive, knowledgeable, and an attentive listener. Jadd truly understands your needs and provides accurate and valuable information. His analytical skills in the Australian property market are impressive. I highly recommend Citadel Property Agency. The first step to building a successful portfolio is having the right advice and an experienced team on your side, and that's exactly what I got from Citadel. More...
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