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Definitive Debt Recoveries (PTY)LTD profile image
D

Definitive Debt Recoveries (PTY)LTD

DDR: CFDC Registered Debt Collectors and Debt Management. We understand that unpaid debt can leave individuals and companies feeling stressed, demoralized and heavily impacts both financial stability and emotional well-being. Often the concept of “financial freedom” seem out of reach. We fight for accountability to ensure clients' receive what’s rightfully due to them while maintaining a healthy relationship with the debtor. PROUD, POSITIVE AND PURPOSEFUL We are Proud: At DDR, we take immense pride in fulfilling our commitments to clients, finding personal joy and satisfaction in meeting their expectations. We strive to always give our absolute best, reflecting our unwavering commitment to excellence and the exceptional results we aim to achieve for each client. Throughout the collection process, we ensure transparency and ongoing communication by keeping our clients informed and updated. We are Postive. Maintaining an optimistic and constructive attitude, we focus on solutions rather than problems. We approach every debt collection case with a can-do mindset, believing in successful outcomes. With dedicated perseverance and commitment to finding effective resolutions define our approach. We are Purposeful: Acting with intention and clarity, setting clear goals and maintaining a keen sense of direction in our debt collection efforts. Every action we take aligns with debt collection laws and is tailored to meet the unique circumstances of each situation. We empathize with individuals who face genuine financial difficulties but remain committed to holding them accountable for their payments. We also resolve disputes amicably, ensuring that our clients can maintain positive relationships with their customers. Our dedication is to serve our clients efficiently and effectively, achieving meaningful results and contributing to their success.

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What do you love most about your job?

Assisting our clients and building long lasting relationships. We understand the financial struggles that many people face and therefore going the extra mile to supply an efficient service for our clients.

What inspired you to start your own business?

I started my own business as a debt collector to leverage my extensive experience in credit control and debt recovery. I'm passionate about ensuring that those who owe payments meet their obligations and believe it's essential to hold individuals and companies accountable. Addressing the financial challenges caused by unpaid accounts is crucial, as loss of income can lead to significant stress and disruption. With Defifinitive Debt Recoveries, my goal is to help clients recover owed payments while also working to create job opportunities for those in need. This approach blends my professional expertise with a positive social impact, enhancing the well-being of individuals and communities and fostering a more supportive environment for economic growth.

Why should our clients choose you?

I am considerate of those who genuinely struggle with repaying their debts but believe that accountability remains crucial. While I empathize with challenging financial situations, my approach ensures that individuals and businesses fulfill their obligations, balancing compassion with responsibility. I excel in negotiation and am known for my persistence and perseverance. Committed to keeping clients informed and supported throughout the process, I ensure they feel guided and secure every step of the way. Our tailored solutions are both affordable and effective, offering the best rates alongside exceptional service. We handle our clients with both heart and passion.

Can you provide your services online or remotely? If so, please add details.

Yes, we work both online and remotely, but we are also happy to meet in person if the client is located within close proximity

What changes have you made to keep your customers safe from Covid-19?

During the COVID-19 pandemic, when it was necessary, we utilized platforms like Zoom, Skype, and Teams to maintain effective communication.

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